
Update scenarios
During an attempt to update the appliance, the following scenarios may occur:
•
Update of active and standby appliances is successful
•
Update attempt returns a validation error
•
•
Storage update fails during the active appliance update
•
Active appliance update fails but storage update succeeds
•
Active appliance and storage update succeeds but standby appliance update fails
Update of active and standby appliances is successful
The update is successful and no further action is required.
TIP: After an Image Streamer update, verify the status of the update in the Activity screen on the Image Streamer
user interface. After the status displays complete, wait for approximately 45-60 minutes before proceeding to
Golden Image creation. This wait time allows the Image Streamer appliance cluster to reform. You can check the
cluster status using the
[V] View details
option in the maintenance console before proceeding.
Update attempt returns a validation error
An attempt to update the appliance returns a validation error if:
• The selected
update.bin
file is corrupted.
• The existing version of the appliance is the same as or later than the selected
update.bin
version.
Updating an appliance to an earlier version of firmware requires reimaging the appliance, which is only recommended
when adding or replacing appliances in an existing Image Streamer configuration.
• The selected
update.bin
does not support update from the existing version.
Active appliance update fails
When the update of an active appliance fails:
• The update of the standby appliance does not start.
• The active appliance is reverted to the version before update.
• The Image Streamer appliance pair continues to work in high-availability mode after active appliance revert and
storage synchronization. This action might take approximately 45-60 minutes.
To troubleshoot why the update failed, contact your authorized support representative.
Storage update fails during the active appliance update
When the storage update fails during the active appliance update:
• The update of the standby appliance does not start.
• The active appliance reverts to the version before update.
• The storage software reverts to the version before update.
Appliance management
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