Support, warranty, and specifications
29
7
HP’s limited warranty is valid in any country or locality where HP has a support
presence for this product and where HP has marketed this product. The level of
warranty service you receive may vary according to local standards. HP will not
alter form, fit, or function of the product to make it operate in a country for which
it was never intended to function for legal or regulatory reasons.
8
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES.
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries, states, or provinces do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
9
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
10
Hewlett-Packard Upgraded Warranty Statement
PROTECT YOUR INVESTMENT
Upgrade your standard factory warranty to three years with the HP
SupportPack. Service coverage begins on product purchase date and the pack
must be purchased within the first 180 days of product purchase. HP will
determine the hardware service offering based upon the outcome of system
self-test programs run by the customer through the initial call to the HP
Customer Care Center. If during your technical support call it is determined that
your product needs replacement, then HP will ship you this replacement product
next business day free of charge. This warranty upgrade offers maximized
uptime and productivity, the convenience of door-to-door pickup and delivery,
with all packaging and freight prepaid by HP.
Available in the US only.
For more information please visit
http://www.hp.com/go/hpsupportpack
or
call 1-888-999-4747.
Hardware repair services
If you think your scanner, ADF, or XPA needs repair, first call the Customer Support
Center, which can help determine if service is required and direct you to a service
site. Please see
"Contacting HP Customer Support" on page 24
.
Otherwise, contact the store where you purchased the product. Or, visit
http://www.hp.com/cpso-support/guide/psd/repairhelp.html
for the nearest
sales and service office.
Service is free of charge during the warranty period. Beyond the warranty period,
service will be charged.
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