Installing and troubleshooting
15
Parallel connection troubleshooting
To verify that your parallel installation is recognized in the software, follow these
steps:
Windows 95, Windows 98, or Windows Me:
1
From the
Start
menu, point to
Settings
, and click
Control Panel
.
2
Double-click the
System
icon.
3
On the
Device Manager
tab, click on the plus sign next to
Scanners
(Windows
95) or
Imaging Device
(Windows 98 and Me). If the parallel cable was installed
properly, the HP scanner identification will be listed. If it isn’t here, try reinstalling
the hardware.
Windows 2000:
1
From the
Start
menu, point to Settings, point to
Control Panel
, and then click
System
.
2
Select the
Hardware
tab and click
Device Manager
.
3
Click on the plus sign next to
Imaging Devices
. If the parallel cable was
installed properly, the HP scanner identification will be listed. If it isn’t here, try
reinstalling the hardware.
Windows NT 4.0:
Remove the HP Precisionscan Pro software and reinstall it. If reinstalling the
software does not correct the problem, contact your NT system administrator or
Microsoft support for NT.
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