Hardware options installation 41
•
When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption
technology. For security reasons, only the customer can enable these features.
•
When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, HP Service provides a TPM with the spare system board.
•
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
•
When using BitLocker, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
•
HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the
encryption technology feature documentation provided by the operating system.
Installing the Trusted Platform Module board
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
1.
Power down the server (on page
2.
Disconnect all peripheral cables from the server.
3.
4.
Place the server on a flat, level work surface.
5.
Remove the PCI riser board assembly (on page
6.
Locate the TPM connector ("
" on page
CAUTION:
Any attempt to remove an installed TPM from the system board breaks or disfigures
the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM,
administrators should consider the system compromised and take appropriate measures to ensure
the integrity of the system data.
7.
Install the TPM board. Press down on the connector to seat the board ("
" on
