3-2
Troubleshooting Radio Port Installation
Startup Error Checklist
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Startup Error Checklist
Startup errors occur when the radio port is unable to communicate with a
compatible wireless services-enabled switch, or when the radio port success-
fully communicates to a compatible switch but the switch is not able to adopt
and manage the radio port. The following steps can be used to determine the
different circumstances that may be preventing the radio port from being
adopted by the switch and operating normally.
1.
The network connection between the radio port and the wireless services-
enabled switch has been disrupted. Verify that network connectivity
between the Ethernet cable and the wireless services-enabled switch by
connecting another device, such as a laptop, to the Ethernet cable and
confirming network connectivity to the switch. Verify the Ethernet port
to which the radio port is connected has not been disabled, and if IEEE
802.1X port security is turned on, that the IEEE 802.1X Port security is
compatible with the radio port's IEEE 802.1X settings. The network
between the radio port and the wireless services-enabled switch has a
Layer 3 compatibility issue (e.g. the two devices are on different subnets.)
2.
The downlink VLAN has not been properly configured on all switch ports
between the Radio Port and the wireless enabled switch. (add a pointer
to the proper manual for more information on configuring the downlink
VLAN).
3.
The wireless services-enabled switch may not be configured properly.
Verify the Wireless Edge Services Module is properly installed, configured,
and operational. In particular, verify that the wireless services' country-
code setting has been properly configured, as this setting must be config-
ured to enable the wireless service to function. Refer to the
Getting
Started Guide
for your ProCurve Wireless Edge Services Module for
details.
4.
The wireless services-enabled switch may not be functioning normally.
Refer to the
Getting Started Guide
for your ProCurve Wireless Edge
Services Module for details on verifying operation.
5.
The Wireless Edge Services Module may have adopted radio ports up to
it's Authorization Level and may not be authorized to adopt additional
radio ports. Review the number of radio ports the wireless services-
enabled switch has currently adopted and compare this number to the
number of radio ports authorized based on the licenses installed.
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