Troubleshooting
D-8
HP ProLiant ML530 Generation 2 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Richard O. Heath File Name: m-appd Troubleshooting.doc
Codename: Seattle Slew Part Number: 225579-002 Last Saved On: 1/8/03 3:24 PM
Table D-4: Is the External Health LED Green?
Answer Possible
Reasons Possible
Solutions
No, it is
amber
One power supply has failed;
therefore, power supply
redundancy is lost.
Be sure that each installed power supply is
securely connected to an AC power source.
Locate the amber power supply LED to
Identify the failed power supply.
Contact an HP authorized service provider
for replacement parts and service.
No, it is red
All installed power supplies have
experienced a failure.
Remove all AC power from power supplies
and reconnect to clear the error condition.
Replace the power supply. Contact an HP
authorized service provider for replacement
parts and service.
Yes
If the external health LED is green, see Table D-5.
Note:
For LED locations and functions, see Appendix C, “System LEDs and Switches.” For cabling
configurations, see Chapter 7, “Cabling the Server.”
Table D-5: Is the Internal Health LED Green?
Answer Possible
Reasons Possible
Solutions
No, it is
amber
A processor is in prD-failure
condition.
A DIMM is in prD-failure
condition.
One memory bank is valid, but
another bank is missing a DIMM.
One memory bank is valid, but
another bank has mismatched
DIMMs installed.
One memory bank is valid, but
another bank has an
unsupported DIMM type installed.
A redundant fan has failed.
Use internal component failure LEDs to
identify:
•
Missing components
•
Degraded components
•
Failed components
•
Improperly installed components
For corrective procedures, see the
Maintenance and Service Guide
on the
Documentation CD that ships with your
server.
Contact an HP authorized service provider
for replacement parts and service.
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