Chapter 5
Troubleshooting
Troubleshooting and FRU identification
81
System will not
power on when
display panel
Power switch is
turned on.
• Display
panel power
LED stays
off when
power is
turned on.
• System
LED may be
flashing
yellow
(attention
indication).
• Power switch
on.
• Power LED on
steady green.
• System LED is
off.
1. Ensure there is a working
power supply. The LED on the
supply should be lit.
2. Verify that standby voltage
is present. Check that the
STBY LED on the system
board is lit.
3. Verify that the baseboard
management controller is
functioning. Check the
heartbeat (BMC) LED on the
system board is lit.
4. Check system event log
(SEL). Look for event log
detail = Low Voltage DC
power. This indicates a failure
of one of the CPU power pods.
The failing CPU power pod is
indicated in the Source ID
field.
• Power supply
• CPU power pod
• System board
• Intrusion switch
on chassis (cover
not completely
closed)
No EFI Main
Menu prompt.
• Display
panel power
LED is not
steady green.
• No system
events are
being
displayed at
the console.
• There is no
EFI Main
Menu
prompt at
the console.
• Display panel
power LED is
steady green.
• System events
are being
displayed at the
console.
• EFI Main Menu
prompt.
1. Check that the console is
properly connected and that
you can communicate with the
BMC (
CTRL+B
should get you
the MP login prompt).
2. Check system event log
(SEL). Look for entries related
to:
• Processors
• Processor support modules
(also known as power pods).
• Memory
3. Check for a red LED on the
MP card if installed. If lit red,
the problem is with the MP.
4. Reduce to minimum
configuration and
troubleshoot from there.
• Processors
• Processor
support modules
• Memory
• System board
• Console
Table 5-1
Problem Symptoms Repair Actions (Continued)
Problem or
Symptom
Problem
Indicators
Normal
Functioning
Indicators
Troubleshooting Steps
Potential FRUs
Содержание Integrity rx1620
Страница 8: ...Figures 8 ...
Страница 12: ...Chapter 1 About This Document Where to Get Help 12 ...
Страница 28: ...Chapter 3 External Connectors LAN Connectors 28 ...
Страница 134: ...System Information System Board Appendix B 134 ...