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8 Troubleshooting
8 Troubleshooting
If any problem occurs with this product, check the Problem with
the following table and take necessary action. In case that the
problem cannot be solved, contact HORIBA, Ltd. or your
dealer.
Problem
Cause
Action to take
Ref.
Nothing is
displayed
although the
power button is
pressed.
Battery
shortage
Replace the
batteries with new
ones.
Battery insertion
direction is
wrong
Insert the battery in
correct direction.
When the
power button is
pressed, [Err] is
displayed at the
glossiness
display position.
When [MEAS] is not displayed
Internal failure
of the product
Request repair to
HORIBA, Ltd. or
your dealer.
When [MEAS] is displayed
Strong light
such as sunlight
has entered the
lens
Turn OFF the power
once, and then turn
ON the power again.
