19
18
Over and above the seller’s liability for defects, we also
guarantee the durability of the product in accordance
with the requirements stated and within the scope set
forth below. As the manufacturer, we guarantee that
door and window hardware from HOPPE are in perfect
working order if they are properly used. This operational guarantee
applies to the following features:
- The transfer of the rotary motion to the door lock or the window tilt/
turn hardware
- The locking mechanism (on window handles with the following spe-
cial functions: keyed locking, push-to-open or Secustik
®
)
Warranty exclusion:
All replaceable component parts, particularly screws, connecting
spindles etc., are expressly excluded from this operational warranty.
The statutory warranty of 24 months applies to electronic compo-
nents. Moreover, no liability will be assumed for any damages caused
by the following:
- Inappropriate and improper use
- Incorrect and negligent handling
- Failure to observe installation and care instructions, modifi cations
11. CE conformity
The SecuSignal
®
System bears the CE mark.
With the use of the CE mark, HOPPE Holding AG confi rms
that this product complies with the following directives:
• EC Directive 1999/5/EC: R&TTE
• EC Directive 89/336/EC: Electromagnetic compatibility
HOPPE Holding AG holds the declaration of conformity.
12. Warranty
and repairs not carried out by us
- Chemical and physical alterations to the product surface when it is
used improperly, e.g. damages caused by objects with sharp edges
- Elements (door, window) and/or hardware (e.g. locks, hinges etc.)
that are not in perfect working order.
Warranty services:
Our warranty service applies exclusively in the event that a defect in
the functional effi ciency of the product occurs within the warranty pe-
riod. In this event, we shall decide whether to repair the product used
by the fi rst enduser for free, or to replace it for free with a suitable or
equivalent fi tting. Costs, charges, postage and other similar expenses
borne by the warrantee will not be reimbursed. A claim can only be
made under warranty if the product is presented along with proof that
the functional defect has occurred within the warranty period. Proof of
purchase in particular can be presented as proof of this. We recom-
mend, therefore, that you keep the proof of purchase in a safe place
at least until the warranty period has expired.
Warranty period:
The warranty period is 10 years and begins on the day the product
is purchased by the fi rst enduser. For any complaints, please contact
the seller or the manufacturer directly and present the product along
with the proof of purchase.
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