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Document 800-04194V1 Rev A

121

07/11

B

Troubleshooting

This appendix contains the following sections:

•

General Troubleshooting

•

Troubleshooting Using Diagnostic Options

General Troubleshooting

If you experience any of the following issues, use this troubleshooting guide to
resolve the problem. If the problem persists, call Technical Support at
1-800-323-4576 (ext. 2) or e-mail [email protected].

Note

Any equipment returned to Honeywell Systems Group for warranty or
service repair must have a Return Material Authorization (RMA)
number. The RMA number must be clearly marked on all return
packages and internal paperwork.

No picture appears.

•

Ensure that the lens cap has been removed.

•

Check the video connections to the CCTV system and to the dome. Are the
cables connected securely?

•

Check the power supply voltage. Is it within the operating specifications for
your camera model?

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Содержание EQUIP Series

Страница 1: ...Document 800 04194V1 Rev A 07 11 Installation and Configuration Guide EQUIP Series ACUIX IP Digital High Speed PTZ Dome ...

Страница 2: ...Revisions Issue Date Revisions A 07 2011 New document for EQUIP 2 7 release ACUIX IP firmware version 1 6 3 Replaces document 800 04194 Rev B ii ...

Страница 3: ...ealer or local power company 4 HEAT Situate away from items that produce heat or are heat sources such as radiators heat registers stoves or other products including amplifiers 5 WATER AND MOISTURE Do not use this unit near water or in an unprotected outdoor installation or any area classified as a wet location 6 MOUNTING SYSTEM Use only with a mounting system recommended by the manufacturer or so...

Страница 4: ... radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Modifications not expressly approved by the party responsible fo...

Страница 5: ...Customer Service for assistance or to request a Return Merchandise Authorization RMA number Be sure to have the model number serial number and the nature of the problem available for the technical service representative In the U S A and Canada call 1 800 796 2288 Prior authorization must be obtained for all returns exchanges or credits Items shipped to Honeywell without a clearly identified Return...

Страница 6: ...vi ...

Страница 7: ...n Assembly 15 Installing the Scan Assembly 20 Installing the Bubble 20 4 Preparing to Configure the Dome 23 Installing the Honeywell IP Utility 23 Logging On to the Honeywell IP Utility 26 Connecting to a Device 27 Configuring the Network Settings of a Device 27 Logging On to the ACUIX IP Web Client Application 28 Overview of the ACUIX IP Web Client Application 30 5 Configuring the OSD Menu 37 Ope...

Страница 8: ...Understanding ACUIX Camera Types 60 Setting the Zoom 60 Setting Exposure 61 Setting the Picture Brightness 63 Setting the Maximum AGC Level 63 Setting the Chroma Level 64 Setting Backlight Compensation 64 Setting Auto Slow Shutter 65 Setting Wide Dynamic Range 65 Setting Advanced Wide Dynamic Range 66 Setting High Sensitivity Mode 66 Setting Field Noise Reduction 67 Setting White Balance 67 Settin...

Страница 9: ...anaging Passwords and PINs 101 Upgrading the Dome Firmware 105 Restoring the Default Settings 107 Resetting the Dome and Camera Lens 108 Rebooting the Dome 108 Maintaining the Dome 109 Appendix A ACUIX IP Specifications 111 ACUIX IP Dome Features 112 Mount Specifications 113 Housing Specifications 113 Scan Assembly Specifications 114 Lower Dome Specifications 116 Factory Defaults 116 Special Prese...

Страница 10: ...x ...

Страница 11: ... Figure 3 1 DIP Switch Locations 16 Figure 3 2 Switches SW1 to SW4 19 Figure 3 3 ACUIX Scan Assembly 20 Figure 3 4 In Ceiling Housing Bubble Installation 21 Figure 3 5 Pendant Housing Bubble Installation 22 Figure 3 6 Rugged Housing Bubble Installation 22 Figure 4 1 Honeywell IP Utility Log On Window 26 Figure 4 2 ACUIX IP Web Client Application Live View 29 Figure 4 3 PTZ Controls 30 Figure 4 4 P...

Страница 12: ...xii Figures ...

Страница 13: ...ol 18 Table 3 4 SW6 Baud Rate and Parity Settings 18 Table 3 5 Address Switch Assignments 19 Table 4 1 PTZ Controls 31 Table 7 1 Minimum Focus Distances by Camera 51 Table 8 1 Auto Exposure Control Mode Settings 61 Table 10 1 Video Resolution 94 Table A 1 List of Features 112 Table A 2 Mount Specifications 113 Table A 3 Housing Specifications 113 Table A 4 Scan Assembly Model Numbers with Camera T...

Страница 14: ...xiv Tables ...

Страница 15: ...IP utility and ACUIX IP web client application Chapter 5 Configuring the OSD Menu describes how to set up the on screen display Chapter 6 Configuring Dome Control describes how to set up dome control options Chapter 7 Configuring HDXA HDXJ and HDXF Camera Settings describes how to set up 18 and 26 cameras Chapter 8 Configuring HDXG Camera Settings describes how to set up 35 cameras Chapter 9 Confi...

Страница 16: ...It contains an interface board for connecting power video control data and alarm wiring to the dome The housing is a component of the dome Mount The hardware used to support the housing It may be included with the housing as with in ceiling and rugged housings or available for purchase separately as with indoor or outdoor pendant housings The mount is a component of the dome Scan Assembly A combin...

Страница 17: ...situation which if not avoided could result in minor or moderate injury CAUTION without safety alert symbol Indicates a potentially hazardous situation which if not avoided could result in damage to property Note Indicates important information that does not involve a significant risk of personal injury or property damage Typeface Meaning Example Bold User input Type 1234 Menu title command Press ...

Страница 18: ...xviii ...

Страница 19: ... WDR and electronic image stabilization EIS options Honeywell IP utility and web client software to manage devices and view images Streaming MPEG 4 images in 4CIF 2CIF and CIF resolutions with rates up to 30 frames per second 25 frames per second for PAL systems Camera sabotage detection Secure storage of all dome settings such as labels presets tours and privacy zones 4 dry contact alarm inputs U...

Страница 20: ... ACUIX web client software and configuring the dome 8 If applicable configuring the dome to work with DVRs and other hardware The protocol and address settings of the dome are configured using DIP switches located on the scan assembly All other dome settings such as presets preset tours mimic tours and privacy zones are programmed using the ACUIX IP web client application and the OSD menus Additio...

Страница 21: ... page 13 Connecting the Field Wiring page 15 About ACUIX IP Housings ACUIX IP housings are available in three styles in ceiling indoor pendant indoor outdoor and rugged outdoor Figure 2 1 Housing Styles Each housing contains an interface board for connecting power network and alarm wiring Outdoor housings also include a heater and a fan blower A variety of mounts and adapters are available for use...

Страница 22: ...the power supply has to be installed remotely see the following sections for recommended power supplies and wire gauges and distances Power Supply Requirements Each ACUIX IP dome requires 24 V AC input power at the housing For indoor installations ensure that 24 V AC at 2 0 A is available For outdoor installations ensure that 24 V AC at 2 6 A is available Note For optimum ACUIX IP performance use ...

Страница 23: ... WARNING All installations must be performed by qualified technical personnel and must be in accordance with all national and local mechanical and electrical codes WARNING Ensure that mounting surface and installation hardware can hold the combined weight of the mount housing scan assembly and bubble Table 2 2 Maximum Cabling Distances Cable Type Description Indoor Housing 24 V AC 2 0 A Outdoor Ho...

Страница 24: ...ling a Wall Mount The HDXWM2 wall mount can be installed directly to a vertical load bearing surface The mount has a maximum load rating of 25 8 lb 11 7 kg It can be used indoors or outdoors and can be corner or pole mounted Figure 2 2 HDXWM2 Wall Mount Table 2 3 ACUIX Mounts and Adapters Model No Description Indoor Outdoor HDXWM2 Wall Mount X X HDPRM2 Parapet Flat Roof Mount X X HDCM1 Ceiling Mou...

Страница 25: ...pter 2 Attach the adapter to the mounting surface using appropriate mounting hardware 3 Route the field wiring through the base of the mount and leave approximately 1 ft 0 3 m extending past the end of the mount Optionally you can route the wiring through the 0 75 in 19 mm conduit hole at the base of the mount arm 4 Attach the mount to the adapter using appropriate mounting hardware 5 For outdoor ...

Страница 26: ...he bottom of the vertical pipe and around the bolt holes to prevent water or other contaminants from entering the mount Installing a Ceiling Mount For indoor pendant housings the HDCM1 ceiling mount can be installed directly to a horizontal load bearing surface The mount has a maximum load rating of 25 lb 11 34 kg Figure 2 4 HDCM1 Ceiling Mount To install a ceiling mount 1 Route the field wiring t...

Страница 27: ...3 32 inch 2 4 mm diameter plastic coated aircraft cable is recommended Crimping loop sleeves 2 Adhesive tape or a plastic channel for hard ceilings only Figure 2 5 In Ceiling Housing To install an in ceiling housing in a dropped ceiling 1 Select the location where you want to install the housing and remove the ceiling tile 2 Place the ceiling tile inside the supplied ceiling plate see Figure 2 6 T...

Страница 28: ... board 7 Adjust the housing wing tab screws so that the distance between the wing tabs and the housing lip is greater than the thickness of the ceiling tile and plate Stagger the wing tabs so that they are at different heights see Figure 2 7 Figure 2 7 Wing Tab Spacing 8 Push the wing tabs flat against the housing and insert the housing into the ceiling 9 Turn the wing tab screws clockwise to rota...

Страница 29: ...ll a safety cable to anchor the housing to a ceiling joist or other structural member 4 Route the field wiring through the access hole in the housing and through the access hole in the housing interface board 5 Install the supplied ferrite bead on the power cable as close to the housing as possible preferably within 24 in 609 mm 6 Stagger the housing wing tabs so that they are at different heights...

Страница 30: ...rough the access hole in the housing and through the access hole in the housing interface board 2 Install the supplied ferrite bead on the power cable as close to the housing as possible preferably within 24 in 609 mm Figure 2 8 Ferrite Bead Installation 3 Wrap the NPT tapered thread at the top of the housing with thread seal Teflon tape not supplied 4 Carefully thread the housing onto the mount ...

Страница 31: ...rom 0 to 90 with respect to the housing main body however the housing main body must remain parallel to the horizon to maintain a vertical pan axis To install a rugged housing 1 Prepare the mounting surface by pre drilling four holes Use the pattern on the mounting bracket for hole placement see Figure 2 9 Figure 2 9 Mounting Bracket Hole Diameters and Spacing 0 21 5 3 mm diameter x4 0 31 8 mm dia...

Страница 32: ...zon To adjust the position of the housing main body a Loosen the two bolts that secure the mounting bracket to the housing main body b Make the required adjustments c Re tighten the bolts 5 Install the supplied 0 75 in 19 mm conduit fitting on the housing 6 Place the supplied gasket between the hole on the housing and the conduit fitting and then tighten the conduit nut to create a watertight seal...

Страница 33: ... 10 ACUIX IP Housing Interface Board Connections CAUTION To prevent damage to the interface board follow standard industry precautions for electrostatic discharge sensitive devices CAUTION Surge suppression electrostatic discharge prevention and electromagnetic compatibility will be compromised if the unit is not connected to a good earth ground CAUTION To make good wire contact and to ensure that...

Страница 34: ...e Ethernet port on the interface board To connect up to four alarms 1 Unplug terminal block J6 from the interface board 2 Loosen the terminal block screws 3 Insert from left to right a the first wire pair into the slots marked A1 and CM b the second wire pair into the slots marked CM and A2 c the third wire pair into the slots marked A3 and CM d the fourth wire pair into the slots marked CM and A4...

Страница 35: ... to Install the Scan Assembly Before you install the scan assembly in the housing you must first set the dome address protocol baud rate and parity using the DIP switches located on the scan assembly main board CAUTION To prevent damage to the scan assembly main board follow standard industry precautions for electrostatic discharge sensitive devices CAUTION Ensure that cabling does not interfere w...

Страница 36: ...t DIP Switch Settings Setting Default Switch Address 0001 SW1 SW2 SW3 and SW4 Protocol MAXPRO mode SW5 1 to SW5 5 Baud rate 9600 SW6 1 to SW6 4 Parity Even SW6 5 SW6 6 Miscellaneous Defaults Restore factory defaults OFF SW5 7 Override the logical address ON SW5 8 Debug boot control OFF SW6 7 Reserved OFF SW6 8 These are advanced switch settings and it is not recommended to make changes to these de...

Страница 37: ... to IntelliBus protocol is recommended for most installations To set the protocol 1 Remove the scan assembly from the pink antistatic bag 2 Using Table 3 2 as a reference position the pins on switch SW5 to correspond to the protocol that you have selected Note Normally pin 8 should be set to the ON position Setting the switch to OFF allows the address protocol baud rate and parity settings to be c...

Страница 38: ...nd Parity IntelliBus 38400 baud no parity MAXPRO mode default 9600 baud even parity VCL RS485 9600 baud no parity Diamond 9600 baud even parity Pelco P 4800 baud no parity Pelco D 2400 baud no parity Table 3 4 SW6 Baud Rate and Parity Settings Values Baud Rate Switch Position Parity Switch Position Other 1 2 3 4 5 6 7 8 600 OFF OFF OFF OFF 1200 ON OFF OFF OFF 2400 OFF ON OFF OFF 4800 ON ON OFF OFF...

Страница 39: ...rts to the factory default settings MAXPRO mode at 9600 baud even parity Setting the Dome Address SW1 to SW4 The dome address for all scan assemblies should be set to 0001 The address is set using the rotary DIP switches SW1 SW2 SW3 and SW4 on the scan assembly main board see Figure 3 1 and Figure 3 2 Figure 3 2 Switches SW1 to SW4 Each switch is assigned a place value see Table 3 5 To set the dom...

Страница 40: ...lastic lens cap and foam insert from the scan assembly Do not touch the lens 2 Rotate and line up the yellow label on the scan assembly with the yellow label on the housing 3 Gently push the scan assembly into the housing until the two locking tabs on the scan assembly snap into the guides on the housing 4 Ensure that the scan assembly is attached securely inside the housing Figure 3 3 ACUIX Scan ...

Страница 41: ... to an In Ceiling Housing To attach the bubble to the housing 1 Attach the safety cable from the bubble to the bracket inside the housing 2 Align the three hooks on the bubble with the three mounting posts on the housing 3 Turn the bubble clockwise to lock it into the housing Figure 3 4 In Ceiling Housing Bubble Installation ...

Страница 42: ...he two screws on the housing to secure the bubble in place Figure 3 5 Pendant Housing Bubble Installation Attaching the Bubble to a Rugged Housing To attach the bubble to the housing 1 Clip the safety cable to the bracket on the housing 2 Align the four screw holes on the bubble with the four holes on the housing 3 Push the bubble against the housing and tighten the four captive security screws us...

Страница 43: ...l IP Utility After you have installed the dome you are ready to configure the dome settings To do this you will need to install the Honeywell IP Utility on your workstation Before you install the Honeywell IP Utility ensure that your workstation meets the following system requirements Operating System Windows XP Windows Server 2003 Windows Server 2008 Windows Vista or Windows 7 Hardware Requiremen...

Страница 44: ...C and then click OK 4 Restart your computer Windows 7 1 Click the Start button type UAC in the Start Search box and then click Change User Account Control settings 2 Move the slider to the Never Notify position and then click OK If you are prompted for an administrator password or confirmation type the password or provide confirmation 3 Restart your computer Item Description Honeywell IP Utility s...

Страница 45: ...lity from the Web 1 Contact the customer service center for your region to obtain a Dealer ID user name and password for accessing Honeywell s Download Center 2 Go to www honeywellvideo com 3 Point to Customer Resources and then click Download Center 4 Click GO TO Download Center Login enter your Dealer ID user name and password and then click Submit 5 If you agree with the software licence agreem...

Страница 46: ...he Password box type the password case sensitive and then click The default administrator password is 1234 Only one administrator can be logged on at a time The default guest password is guest Up to four guests can be logged on at the same time Note When logging on for the first time log on as an administrator An administrator can View the list of available devices on the network Connect to any de...

Страница 47: ...red device is on a different subnet than your client computer Check the network settings for both the device and the client computer Consult your network administrator for additional support Configuring the Network Settings of a Device After you have connected to a device you can give it a name and configure its network settings By default the device name is the device type plus the MAC address th...

Страница 48: ...e to fail The network settings are updated and a message appears in the status bar confirming the update Logging On to the ACUIX IP Web Client Application The ACUIX IP web client application opens in your web browser and lets you interact with the dome remotely You can view live streaming video from the dome configure the dome settings and control the dome You can log on to the web client applicat...

Страница 49: ...Name box select Administrator or Guest b In the Password box type the password case sensitive and then click The default administrator password is 1234 The default guest password is guest Up to six users can be logged on at a time either as administrators or guests Note A signed ActiveX control is installed on your web browser when the ACUIX IP web client application is opened for the first time E...

Страница 50: ...all of the tabs Users logged on as guests only see the Live View tab Live View In the Live View tab you can control the dome s pan tilt zoom focus and iris To control the dome Use the PTZ controls at the right of the screen see Figure 4 3 and Table 4 1 Alternatively click anywhere in the video image and drag your mouse in the direction you want the camera to move If your mouse has a scroll wheel u...

Страница 51: ...omatically to changing lighting conditions Iris Open Open the camera iris to brighten the video display Focus Far Adjust focus to clearly view objects that are at a distance Auto Focus Enable the dome auto focus mode where the lens adjusts the focus automatically after a pan tilt or zoom command Focus Near Adjust focus to clearly view nearby objects Run programmed presets and tours Click Home at a...

Страница 52: ...4 5 IP and Firmware Settings and Device Reset Panels PTZ Dome Setup In the PTZ Dome Setup tab you can go to or program presets run program or delete mimic tours preset tours sectors and privacy zones or configure dome settings by means of the on screen display OSD main menu Device Name as entered in the IP Utility program IP Address on the network DHCP Static APIPA Firmware Settings display produc...

Страница 53: ...dome will provide across the network Group of pictures GOP Statistics View the received bit rate and frame rate statistics of the current image in real time The Received check box is disabled by default When you log off this check box reverts to the disabled state Goto a special or custom preset Program up to 150 presets Run Program Delete and Halt up to 16 mimic tours Run Program and Halt up to 1...

Страница 54: ...edium 50 and low 30 When these thresholds are exceeded a message appears on the screen to indicate that possible dome tampering has occurred To prevent false alarms the tamper detection features should be manually disabled under the following conditions During the configuration of the video display While text is overlaid on the video If the video display becomes too dark Enable Received to show im...

Страница 55: ...n the PTZ Protocol Setup tab you can set the camera address and protocol The following protocols are available Pelco P Pelco D Diamond IntelliBus recommended VCL MAXPRO mode Figure 4 9 PTZ Configuration Panel Set the Blur Threshold Blur can be affected by elements such as water Set the Blinding Threshold Blinding applies to obstacles in front of the camera lens Set the Scene Change Threshold ...

Страница 56: ...36 Preparing to Configure the Dome ...

Страница 57: ...aying Pan Tilt and Zoom Information page 41 Displaying the Time and Date page 41 Opening the OSD Main Menu The on screen display OSD main menu is used to set up the dome From this menu you can configure dome control camera settings diagnostic settings and programming settings To open the OSD main menu 1 Open the ACUIX IP web client application in your browser and log on as an administrator see Log...

Страница 58: ...g it three times changes the language to Italian and so on Displaying the Dome Address Each dome on the network is assigned an address for example CAM 001 You can show the dome address on the screen To show hide the dome address 1 From the OSD main menu press 2 to select Display Options 2 Press 1 to turn the camera message ON or OFF default To change where the dome address appears on the screen 1 ...

Страница 59: ...ervals To change where the sector name appears on the screen 1 From the OSD main menu press 2 to select Display Options 2 Press 7 to select Change Sector Name Loc 3 Use the up and down arrow keys on the keyboard to position the sector name on the screen and then press ENTER when done To show hide the preset name 1 From the OSD main menu press 2 to select Display Options 2 Press 3 to turn the prese...

Страница 60: ...en message ON or OFF default Displaying Crosshairs You can show crosshairs on the screen to assist you in positioning the camera This feature is especially useful when setting up privacy zones and sectors To show hide crosshairs 1 From the OSD main menu press 2 to select Display Options 2 Press 8 to turn crosshairs ON or OFF default Displaying the Dome Name You can create a dome name and manage it...

Страница 61: ...en and then press ENTER when done Displaying Pan Tilt and Zoom Information You can show the dome s pan azimuth and tilt elevation declination coordinates and zoom magnification on the screen To show hide the pan tilt and zoom information 1 From the OSD main menu press 4 to select Diagnostic Options 2 Press 1 to turn the pan tilt and zoom information ON or OFF default Displaying the Time and Date Y...

Страница 62: ...nced Settings 2 Press 5 to select Time Date Settings 3 Press 3 to select the desired time format 12 Hours or 24 Hours default To show hide the current date 1 From the OSD main menu press 7 to select Enhanced Settings 2 Press 5 to select Time Date Settings 3 Press 2 to turn the date display ON or OFF default To change the date 1 From the OSD main menu press 7 to select Enhanced Settings 2 Press 5 t...

Страница 63: ...t page 46 Setting the Startup State Restore page 47 Setting Auto Focus page 48 Setting Timed Auto Focus page 48 Setting PASS PASS adjusts the pan and tilt speed in proportion to the amount of zoom so that the image on the screen appears to be moving at the same speed when zooming in and out When PASS is enabled the pan and tilt speed is slowed at telephoto zoom settings making it easier to positio...

Страница 64: ...e Pan and Tilt Speed You can manually set the maximum pan and tilt speed settings of the camera The following maximum pan speeds are available 120 degrees per second 240 degrees per second 480 degrees per second The maximum tilt speed is determined by the maximum pan speed being half of the maximum pan speed 60 120 or 240 degrees per second To manually set the maximum pan speed 1 From the OSD main...

Страница 65: ...ilt Reverse You can reverse the tilt so that a tilt up command from the controller will cause the camera to tilt down and a tilt down command will cause the camera to tilt up To enable disable tilt reverse 1 From the OSD main menu press 3 to select Control Options 2 Press 4 to select Set Pan and Tilt Options 3 Press 3 to set tilt reverse to ON or OFF default Setting the Tilt Limit You can allow th...

Страница 66: ... finding home on startup 1 If necessary disable Startup State Restore see Setting the Startup State Restore on page 47 2 From the OSD main menu press 3 to select Control Options 3 Press 4 to select Set Pan and Tilt Options 4 Press 5 to set find home on startup to ON default or OFF 5 If ON is selected the following message appears EXTREME CAUTION This will cause the scan to move immediately on star...

Страница 67: ...the PTZ Dome Setup tab and then click Open Camera Menu 10 Press 3 to select Control Options 11 Press 4 to select Set Pan and Tilt Options 12 Press 6 to select Pan Offset 13 Type the four digit PIN the default is 1000 and then press ENTER 14 Press 2 to select Set Pan Offset 15 Test the setting Reposition the dome and then enter preset 0 The dome should return to the programmed position Setting the ...

Страница 68: ... manually using the controller To set auto focus 1 From the OSD main menu press 3 to select Control Options 2 Press 6 to set auto focus to Z default PTZ or OFF To set preset auto focus and preset tour auto focus see Setting Preset Auto Focus on page 56 and Setting Preset Tour Auto Focus on page 60 Setting Timed Auto Focus You can set the camera to focus automatically at regular intervals of either...

Страница 69: ...ertical Phase Edge page 57 Setting Wide Dynamic Range page 57 Setting Motion Detection page 58 Understanding ACUIX Camera Types All ACUIX IP PTZ domes have model numbers that begin with one of the following prefixes HDXA HDXJ HDXF and HDXG HDXA domes use an 18 Color camera block HDXJ domes use an 18 Wide Dynamic Range True Day Night camera block HDXF domes use a 26 Wide Dynamic Range True Day Nigh...

Страница 70: ...lephoto zoom There are eight levels of zoom speed available To set the zoom speed 1 From the OSD main menu press 5 to select Camera Options 2 Press 1 to select Zoom and Focus 3 Press 2 to select Manual Zoom Speed 0 8 4 Type a value from 0 through 8 to set the zoom speed 6 default 0 slowest 7 fastest 8 zoom speed proportional to amount of control input Setting the Minimum Focus Distance You can def...

Страница 71: ... to select Exposure Control 3 Press 2 to select Exposure Level 4 Type a value from 0 through 14 default 7 and then press ENTER Auto Slow Shutter You can set the camera to automatically slow the shutter time when low light is detected However slow shutter times beyond 1 60 s 1 50 s can cause motion blurring at low light levels To enable disable auto slow shutter 1 From the OSD main menu press 5 to ...

Страница 72: ... applications wide dynamic range may be a better option than backlight compensation To enable disable backlight compensation Setting NightShot True Day Night This feature is only available with HDXJ and HDXF cameras It is not available with HDXA cameras When NightShot or True Day Night TDN is enabled all available visible and IR light is allowed to reach the image sensor and be recorded producing ...

Страница 73: ...de and night mode move the deactivate and activate points farther apart To set the NightShot mode manual or automatic 1 From the OSD main menu press 5 to select Camera Options 2 Press 3 to select NightShot Control 3 Press 1 to set the NightShot mode to MAN default or AUTO To enable disable NightShot Note Wide dynamic range mode is disabled when the camera enters NightShot mode It cannot be enabled...

Страница 74: ...lect NightShot Control 3 Press 1 to set the NightShot mode to AUTO 4 Press 4 to select Deactivate 5 Set the deactivate point by selecting a video gain and a shutter speed value Video Gain Settings 0 dB default 2 dB 4 dB 6 dB 8 dB 10 dB 12 dB 14 dB 16 dB 18 dB 20 dB 22 dB 24 dB 26 dB or 28 dB Shutter Speed Settings NTSC 1 4 s 1 8 s 1 15 s 1 30 s or 1 60 s default PAL 1 3 s 1 6 s 1 12 s 1 25 s or 1 ...

Страница 75: ...hting conditions are variable Indoor If the lighting condition is limited to fluorescent light you can select the preset 3200 K base mode for more precise white balance adjustment Outdoor If the lighting condition is limited to daylight you can select the preset 5800 K base mode for more precise white balance adjustment To set the video gain and shutter speed for high light or low light 1 From the...

Страница 76: ...nce to ON 4 Press 7 to select Blue Gain 0 255 5 Type a value from 0 through 255 default 200 and then press ENTER Setting E Flip and Mirror Image This feature is only available with HDXJ and HDXF cameras It is not available with HDXA cameras E Flip turns the image upside down Mirror Image reverses the image horizontally To enable disable E Flip 1 From the OSD main menu press 5 to select Camera Opti...

Страница 77: ... 2 Press 6 to set Vert Phase Edge to ON or OFF default To set the vertical phase edge 1 From the OSD main menu press 5 to select Camera Options 2 Press 6 to set Vert Phase Edge to ON 3 Press 7 to select Vert Phase 0 359 9 4 Type a value from 0 default through 359 9 and then press ENTER The value expresses in degrees the adjustment required overcome the difference between connected AC supply phases...

Страница 78: ...d motion causes the message Motion Detected to be displayed on the screen The message remains on the screen until the dome receives a pan tilt or zoom command Motion detection is automatically disabled as soon as motion is detected to avoid multiple triggers from the same event It is turned on again after a one minute delay Pan tilt or zoom changes will disable motion detection Note If the dome is...

Страница 79: ...imum AGC Level page 63 Setting the Chroma Level page 64 Setting Backlight Compensation page 64 Setting Auto Slow Shutter page 65 Setting Wide Dynamic Range page 65 Setting Advanced Wide Dynamic Range page 66 Setting High Sensitivity Mode page 66 Setting Field Noise Reduction page 67 Setting White Balance page 67 Setting E Flip and Mirror Image page 68 Setting the Vertical Phase Edge page 68 Settin...

Страница 80: ...amera offers up to 12 digital zoom for a maximum zoom factor of 420 Digital zoom enlarges an image by expanding it both vertically and horizontally resulting in an overall reduction in resolution You can limit the amount of digital zoom available to the camera To set the maximum digital zoom 1 From the OSD main menu press 5 to select Camera Options 2 Press 1 to select Zoom and Focus 3 Press 1 to s...

Страница 81: ...to minimize exposure changes caused by momentary bright spots in the image To set the Auto AE mode 1 From the OSD main menu press 5 to select Camera Options 2 Press 2 to select Exposure Control 3 Press 1 to set the Auto AE Mode using Table 8 1 as a reference The features associated with each exposure mode are displayed below the menu options Table 8 1 Auto Exposure Control Mode Settings Setting Ni...

Страница 82: ...iris and gain automatically 4 If Full is selected do the following a Press ESC to return to the previous menu b Press 3 to select Full Manual Settings c Set the Shutter Speed to one of the following NTSC 1 60 default 1 120 1 180 1 250 1 500 1 1000 1 2000 1 4000 1 10000 1 30000 PAL 1 50 default 1 100 1 150 1 250 1 500 1 1000 1 2000 1 4000 1 10000 1 30000 d Set the AGC Level Choose a value from 0 de...

Страница 83: ... brightest 70 default 5 Press ENTER Note Setting the exposure level to a value other than 70 may upset auto white balance AWB operation and auto exposure AE operation Setting the Maximum AGC Level Automatic gain control AGC adjusts the video signal strength to compensate for changes in light levels To set the maximum AGC level 1 From the OSD main menu press 5 to select Camera Options 2 Press 3 to ...

Страница 84: ...ated 127 default 5 Press ENTER Note Setting the chroma level to a value other than 127 may upset auto white balance AWB operation Setting Backlight Compensation Backlight compensation BLC corrects for strong background lighting by enhancing subjects in the foreground providing detail that would normally be silhouetted You can turn backlight compensation on or off by using special preset 93 when th...

Страница 85: ... 3 to select Video Setup 3 Press 5 to set Auto Slow Shutter Lim to one of the following NTSC 1 4 default 1 2 1 60 1 30 1 15 1 8 PAL 1 3 default 1 1 5 1 50 1 25 1 12 Setting Wide Dynamic Range Wide dynamic range WDR technology provides clear balanced images in a variety of lighting conditions such as entrances with varying levels of indoor outdoor illumination and situations where backlighting make...

Страница 86: ...namic Range Advanced wide dynamic range operation is similar to wide dynamic range operation but with 10 dB more range To enable disable advanced wide dynamic range 1 From the OSD main menu press 5 to select Camera Options 2 Press 3 to select Video Setup 3 Press 7 to set advanced wide dynamic range to ON or OFF default Setting High Sensitivity Mode High sensitivity mode provides higher sensitivity...

Страница 87: ...he OSD main menu press 5 to select Camera Options 2 Press 3 to select Video Setup 3 Press 9 to select Field Noise Reduction 4 Press 1 to set field noise reduction mode to Auto default or Manual If Auto is selected you can adjust the level of noise reduction by setting Auto FNR to Slight default Weak Medium or Strong If Manual is selected you can adjust the level of noise reduction by selecting Man...

Страница 88: ...lt 128 and then press ENTER Setting E Flip and Mirror Image E Flip turns the image upside down Mirror Image reverses the image horizontally To enable disable E Flip 1 From the OSD main menu press 5 to select Camera Options 2 Press 5 to select Video Options 3 Press 2 to set E Flip to ON or OFF default To enable disable Mirror Image 1 From the OSD main menu press 5 to select Camera Options 2 Press 5...

Страница 89: ... vertical phase edge 1 From the OSD main menu press 5 to select Camera Options 2 Press 6 to set Vert Phase Edge to ON 3 Press 7 to select Vert Phase 0 359 9 4 Type a value from 0 default through 359 9 and then press ENTER The value expresses in degrees the adjustment required overcome the difference between connected AC supply phases Setting Image Stabilization Electronic image stabilization EIS c...

Страница 90: ...ned on again after a one minute delay Pan tilt or zoom changes will disable motion detection Note If the dome is configured for IntelliBus protocol for each motion detect event an IntelliBus motion detect message is sent to the IntelliBus master To enable disable motion detection 1 From the OSD main menu press 5 to select Camera Options 2 Press 9 to select Motion Detection The following message ap...

Страница 91: ... page 82 Configuring Timed Functions page 83 Configuring Privacy Zones page 84 Configuring Sectors page 88 Configuring Alarms page 90 Configuring Presets A preset is a memorized dome function that can be recalled manually by the operator recalled automatically by a programmed alarm or set as a default function when the dome has been idle for a specified length of time The dome supports up to 150 u...

Страница 92: ...ve the current pan tilt zoom focus and iris settings Press N to save the preset name 7 Press ESC to exit To quick program a preset 1 Position the dome using the PTZ controls 2 Click the Live View tab 3 In the PTZ Settings panel in the Quick Program Preset Details box type a number from 1 to 4 and then click Program The position of the dome is saved to the preset Setting Preset Auto Focus You can t...

Страница 93: ...p tab 2 In the Camera Menu panel in the Miscellaneous Menu box select List Presets Menu and then click Display Method 2 OSD Menu 1 From the OSD main menu press 6 to select Function Programming 2 Press 4 to select List PS PT Sectors 3 Press 1 to select Presets Method 1 Web Client Application 1 Click the PTZ Dome Setup tab 2 In the PTZ Settings panel under Preset Details click Program 3 Type the num...

Страница 94: ...remain in effect even after the advanced preset is no longer active Note The dome may take up to six seconds to go to an advanced preset depending on the number of parameters configured for that preset Defining an Advanced Preset To define a preset as an advanced preset 1 Click the Live View tab 2 In the PTZ Settings panel in the Preset Details box type 97 and then click Goto 3 Using the arrow key...

Страница 95: ...arameters of an advanced preset 1 Click the Live View tab 2 In the PTZ Settings panel in the Preset Details box type 97 and then click Goto 3 Using the arrow keys on the PTZ controls see Figure 4 3 on page 30 enter the number of the preset you want to define as an advanced preset and then click Iris Open 4 Click Focus Near to set the advanced preset to ON 5 Click Focus Far to set the advanced pres...

Страница 96: ...ng has no effect on it Viewing a List of Advanced Presets See Viewing a List of Presets on page 73 Deleting an Advanced Preset See Deleting a Preset on page 73 Configuring Flashback Flashback lets you quickly recall a previously saved dome position To program a flashback 1 Position the dome using the PTZ controls 2 Click the Live View tab 3 In the PTZ Settings panel click Flashback to save the dom...

Страница 97: ...control the dome pan tilt zoom focus or iris or send a preset preset tour mimic tour or find home command CAUTION Avoid continuous preset tour operation for extended periods of time more than eight hours as this will increase lens wear and maintenance expenses Note If you are using a True Day Night TDN camera the focus changes when the IR cut filter is removed Therefore a preset programmed in day ...

Страница 98: ...Foc to ON or OFF default Note Preset tour auto focus is turned on automatically when preset auto focus is turned on Preset tour auto focus cannot be turned off while preset auto focus is on Running a Preset Tour You can run a preset tour that you have programmed To run a preset tour 1 Click the Live View or PTZ Dome Setup tab 2 In the PTZ Settings panel under Preset Tour Details click Run 3 Type t...

Страница 99: ...thod 1 Web Client Application 1 Click the PTZ Dome Setup tab 2 In the Camera Menu panel in the Miscellaneous Menu box select List Preset Tour Menu and then click Display Method 2 OSD Menu 1 From the OSD main menu press 6 to select Function Programming 2 Press 4 to select List PS PT Sectors 3 Press 2 to select Preset Tours Method 1 Web Client Application 1 Click the PTZ Dome Setup tab 2 In the PTZ ...

Страница 100: ...ant to scan a particular area on a regular basis CAUTION Avoid continuous mimic tour operation for extended periods of time more than eight hours as this will increase lens wear and maintenance expenses Programming a Mimic Tour You can program up to 16 mimic tours at up to 120 seconds each To program a mimic tour 1 Click the PTZ Dome Setup tab 2 In the PTZ Settings panel in the Mimic Tour Details ...

Страница 101: ...anel in the Mimic Tour Details box type the number of the mimic tour that you want to run and then click Run Method 2 OSD Menu 1 From the OSD main menu press 6 to select Function Programming 2 Press 1 to select PTZ Mimic Tour Menu 3 Press 1 to select Run a Mimic Tour 4 Type the number of the mimic tour that you want to delete and then press ENTER Method 1 Web Client Application 1 Click the PTZ Dom...

Страница 102: ... name if applicable is displayed on the screen for example a preset might appear as PS Entrance Door 4 In the NUM number column type the number of the preset preset tour or mimic tour that you want to set as the default function If the number is not valid an error message appears 5 In the DLY delay column type the time in minutes and seconds that dome must be idle before it performs the default fu...

Страница 103: ...anced V preset tour T mimic tour 4 In the NUM number column type the number of the preset preset tour or mimic tour that you want to set as a timed function If the number is not valid an error message appears 5 In the TIME column type the time in 24 hour format when you want the dome to begin performing the function The function will execute at the same time every day as long as it is enabled 6 In...

Страница 104: ... the dome pan and tilt and lens zoom focus and iris so that the area to be concealed by the privacy zone appears on the screen 2 In the PTZ Dome Setup tab in the PTZ Settings panel under Sector Privacy Zone Details click Program 3 Press P 4 Type a password for the privacy zone or press ENTER to enter a blank password default 5 Type a number for the privacy zone and then press ENTER 6 Type a name f...

Страница 105: ...ging Privacy Zone Priority You can change the priority order of privacy zones To change privacy zone priority 1 From the OSD main menu press 6 to select Function Programming 2 Press 3 to select Privacy Zone Options 3 Type the password or leave blank if none and press ENTER 4 Press 1 to select Change Priv Zone Priority 5 In the Zone ID column select the number of the privacy zone you want to edit 6...

Страница 106: ... to Low you can program the privacy zone at any zoom level The mask is increased in size after programming but less than when the security level is set to High and is not temporarily increased in size when zooming in or out To set the security level of a privacy zone 1 Click the Live View tab 2 In the PTZ Settings panel in the Preset Details box type 75 and then click Goto 3 Using the arrow keys o...

Страница 107: ... blank password default 5 Type the number of the privacy zone that you want to delete and then press ENTER 6 Press ENTER again 7 Press D to delete the privacy zone 8 Press ESC to exit To delete all privacy zones 1 From the OSD main menu press 6 to select Function Programming 2 Press 3 to select Privacy Zone Options 3 Type the password or leave blank if none and press ENTER 4 Press 4 to select Dele...

Страница 108: ... tilt and lens zoom focus and iris so that the area you want to label appears on the screen 2 In the PTZ Dome Setup tab in the PTZ Settings panel under Sector Privacy Zone Details click Program 3 Type a number for the sector and then press ENTER 4 Press S to save the current sector coordinates The message Go to lower left corner and press Enter when done appears 5 Position the dome so that the low...

Страница 109: ...ay Method 2 OSD Menu 1 From the OSD main menu press 6 to select Function Programming 2 Press 4 to select List PS PT Sectors 3 Press 3 to select Sectors Method 1 Web Client Application 1 Click the PTZ Dome Setup tab 2 In the PTZ Settings panel under Sector Privacy Zone Details click Program 3 Type the number of the sector that you want to delete and then press ENTER 4 Press ENTER again 5 Press D to...

Страница 110: ...Press 1 to select Program Alarms 4 Select the alarm input you want to program 1 4 5 In the FUN function column type one of the following letters P preset normal or advanced V preset tour T mimic tour N night mode D day mode Note If N night mode or D day mode is entered the cursor moves directly to the ENA enabled column 6 In the NUM number column enter the number of the preset P preset tour V or m...

Страница 111: ...closes Setting Automatic Acknowledgment Properties The alarm remains active until it is acknowledged You can set the alarm to be acknowledged manually or automatically When auto acknowledgment is enabled the alarm is acknowledged after a set number of seconds Example Alarm 1is programmed to run Preset Tour 3 and is set to Auto Ack enabled at 30 seconds When the alarm is activated Preset Tour 3 wil...

Страница 112: ...rammed to execute Preset Tour 3 with Auto Ack enabled after 30 seconds and Alarm Overwrite enabled after 10 seconds When Alarm 1 is triggered it runs Preset Tour 3 for a minimum of 30 seconds unless other triggered alarms are detected If other alarms are detected Alarm 1 is acknowledged after Preset Tour 3 has run for a minimum of 10 seconds and the next alarm is processed If other alarms are dete...

Страница 113: ...ettings You can adjust the video signal settings including resolution frame rate priority compression ratio target bit rate maximum bit rate and group of pictures settings Viewing the Received Bit Rate and Frame Rate You can view the current bit rate and frame rate of the video display To view the received bit rate and frame rate 1 Click the Compression Settings tab 2 In the Statistics panel selec...

Страница 114: ...e Frame Rate box select a value from 1 to 30 NTSC default 30 or from 1 to 25 PAL default 25 3 Click Apply Setting the Priority You can set either Quality or Bit Rate as the priority If Quality is selected when the target bit rate exceeds the maximum bit rate value the camera prioritizes picture quality over adjusting the frames to maintain the bit rate below the maximum bit rate value If Bit Rate ...

Страница 115: ...n the compressed data rate and the uncompressed data rate The higher the compression ratio the greater the bandwidth and disk space savings To set the compression ratio 1 Click the Compression Settings tab 2 In the Compression Settings panel in the Compression Ratio box select one of the following Minimum Low Medium High Maximum 3 Click Apply Setting the Target Bit Rate You can set the amount of d...

Страница 116: ...e from 400 to 5000 default 5000 If Priority is Bit Rate select one of the following 1 3x Target Bit Rate 1 4x Target Bit Rate 1 6x Target Bit Rate 1 8x Target Bit Rate 2 0x Target Bit Rate 3 Click Apply Setting the Group of Pictures You can set the number of frames that make up the group of pictures GOP To set the number of frames 1 Click the Compression Settings tab 2 In the Compression Settings ...

Страница 117: ...and scene change When a large part of the image is covered by the privacy zone When the video is captured under low light conditions When you restart the dome Disable the scene change threshold When running any preset tour or mimic tour When the OSD menu is enabled or any other text is overlaid on the video Setting the Blur Threshold You can set the amount of blur that is acceptable before a notif...

Страница 118: ...inding Threshold box select one of the following Disable default High 80 Medium 50 Low 30 3 Click Apply Setting the Scene Change Threshold You can set the amount of scene change that is acceptable before a notification is triggered alerting the operator to potential tampering To set the scene change threshold 1 Click the Video Analytics tab 2 In the Tamper Detection Settings panel in the Scene Cha...

Страница 119: ...s available camera deinterlacing and PC deinterlacing Setting Camera Deinterlacing To enable disable camera deinterlacing 1 Click the Video Analytics tab 2 In the Deinterlacing Filter Settings panel in the Camera Deinterlacing box select Enable or Disable default 3 Click Apply Setting PC Deinterlacing To enable disable PC deinterlacing 1 Click the Video Analytics tab 2 In the Deinterlacing Filter ...

Страница 120: ...100 Configuring Video ...

Страница 121: ... Restoring the Default Settings page 107 Resetting the Dome and Camera Lens page 108 Maintaining the Dome page 109 Managing Passwords and PINs Creating a New Honeywell IP Utility User Password You can create a new administrator or guest password for the Honeywell IP Utility To create a new password 1 On the desktop double click the Honeywell IP Utility icon The Honeywell IP Utility Log On window o...

Страница 122: ...w 2 Click Change Password The Honeywell IP Utility window opens 3 In the Username box select Administrator or Guest 4 In the Old Password box type the current password 5 In the New Password box type a new password case sensitive 6 In the Verify Password box re type the new password 7 Click Apply ...

Страница 123: ...he User Name box select Administrator 3 In the Password box type the password case sensitive and then click The default administrator password is 1234 Only one administrator can be logged on at a time 4 In the Discovery panel click the device you want to connect to and then click the Connect button 5 Click the Users tab The Web Server User Management window opens 6 In the Username box select Admin...

Страница 124: ...hen click Iris Open 5 Using the PTZ controls enter a new PIN and then click Iris Open 6 Re enter the PIN and then click Iris Open To recover a lost user login PIN 1 Click the Live View tab 2 In the PTZ Settings panel in the Preset Details box type 72 and then click Goto 3 Write down the numbers that appear on the screen 4 Contact Honeywell Technical Support to recover the PIN To reset the privacy ...

Страница 125: ...ler ID user name and password and then click Submit e If you agree with the software licence agreement click the check box and then click Continue f Under Video Systems Products click Cameras g Under Honeywell IP Firmware click the version of the firmware that you want to download h Save the compressed filename zip folder to your hard drive 2 Open the folder double click the setup file and then fo...

Страница 126: ...x on your hard drive and then click Upgrade The Firmware Components dialog box opens 7 Under Housing DSP and Scan Netcore next to Update Type click Upgrade and then click Proceed The firmware upgrade takes a few minutes and results in a temporary loss of connection with the device 8 After the firmware upgrade has completed reboot the dome ...

Страница 127: ...estores all the camera settings to factory defaults and DOES delete programmed functions such as presets preset tours mimic tours sectors and privacy zones To restore default settings using the OSD 1 From the OSD main menu press 4 to select Diagnostic Options 2 Press 6 to select Restore Default Settings The following message appears Caution This will restore all user defined settings to their defa...

Страница 128: ...is settings To reset the dome 1 From the OSD main menu press 4 to select Diagnostic Options 2 Press 7 to select Scan and Dome Reset To reset the camera lens 1 Click the Live View tab 2 In the PTZ Settings panel in the Preset Details box type 98 and then click Goto Rebooting the Dome To reboot the dome 1 Press ESC four times The dome reboots and you are logged off the ACUIX IP web client applicatio...

Страница 129: ...ely important to treat the surface of all domes with the same care as you would a fine camera lens Always handle the bubble from the outer surface Both the inside and outside can be irreparably damaged if dropped or scratched To prevent scratching carefully remove particles by hand such as sand or grit prior to wiping or cleaning with a soft cloth Use a damp cloth to wash the outside of the bubble...

Страница 130: ...110 System Administration and Equipment Handling ...

Страница 131: ... This appendix contains the following sections ACUIX IP Dome Features page 112 Mount Specifications page 113 Housing Specifications page 113 Scan Assembly Specifications page 114 Lower Dome Specifications page 116 Factory Defaults page 116 Special Presets page 119 ...

Страница 132: ...zone passwords and logging in to use the ACUIX Alarms Four contact alarm inputs PASS function Continually alters pan and tilt speeds in proportion to the depth of the zoom Auto 180 degrees Rotates the dome 180 at the bottom of tilt travel Protocols Supports these network protocols IPv4 HTTP TCP RT S P RT P UDP IGMP RT C P FTP ICMP DHCP Bonjour ARP or DNS Three programmable actions after a user def...

Страница 133: ...s Specification In ceiling Housing Indoor Pendant Housing Outdoor Pendant Housing Rugged Housing Height 6 7 in 170 21 mm 7 5 in 190 5 mm 7 5 in 190 5 mm 6 95 in 176 5 mm Housing Diameter 8 13 in 206 45 mm 9 25 in 235 mm 10 0 in 254 mm 10 52 in 267 2 mm Housing Flange Diameter 8 0 in 203 2 mm 9 25 in 235 mm 9 25 in 235 mm 8 0 in 203 2 mm Housing Material Aluminum Aluminum Aluminum Aluminum Lower Do...

Страница 134: ...HDCAN0000V2 HDCJN0000V2 HDCFN0000V2 HDCGN0000V2 HDCAP0000V2 HDCJP0000V2 HDCFP0000V2 HDCGP0000V2 18 Color HDXA 18 WDR TDN HDXJ 26 WDR TDN HDXF 35 WDR FNR HDXG Table A 3 Housing Specifications Specification In ceiling Housing Indoor Pendant Housing Outdoor Pendant Housing Rugged Table A 5 Camera Specifications 18 Color 18 WDR TDN 26 WDR TDN 35 WDR FNR EIS Image sensor 1 4 type EXview HAD CCD 1 4 typ...

Страница 135: ...uto ATW Indoor Outdoor Manual Auto Indoor Outdoor Manual Color gain Auto Manual When in manual can be set from 0 through 255 Auto Manual When in manual can be set from 0 through 255 Auto Manual When in manual can be set from 0 through 255 Auto Manual When in manual can be set from 0 through 511 Backlight compensation BLC On Off Auto On Off Auto On Off Auto On Off Auto Focusing system Auto Manual A...

Страница 136: ...Loss Specifications Dome Color Light Loss Clear None Smoked Approximately 1 2 f stop Chrome Mirrored Approximately 2 f stop Gold Mirrored Approximately 2 f stop Table A 7 Factory Defaults Menu Feature Factory Default Camera Menu 5 degree tilt limit OFF Auto focus mode Z Auto pivot OFF Backlight compensation BLC OFF Camera msg display ON Digital zoom mag OFF Date display OFF Dome name location Top ...

Страница 137: ...ris Exposure level 91 Max AGC level 216 Chroma level 140 Backlight compensation OFF Auto slow shutter limit 1 4 Wide dynamic range WDR OFF EIS interlace scanning OFF Image stabilization OFF High or low light WB mode not available with HDXG HDXA HDXJ HDXF auto Language OSD only English Manual pan and tilt speed 480 s Manual white balance OFF Manual zoom speed not available with HDXG HDXA HDXJ HDXF ...

Страница 138: ...bled Scene threshold disabled Video blur threshold disabled Passwords PIN user or privacy zone Administrator login screen 1000 Password blank line press enter IP Utility administrator 1234 IP Utility guest guest DIP Switch Settings Protocol MAXPRO mode Baud rate 9600 Parity even Table A 7 Factory Defaults Menu Feature Factory Default Pan Speed Programmable from 1 to 480 s Tilt Speed Programmable f...

Страница 139: ...ecover encrypted user login Diamond IntelliBus MAXPRO mode VCL Pelco P Pelco D 73 Enable broadcast command receive mode Diamond MAXPRO mode VCL Pelco P Pelco D 74 Disable broadcast command receive mode 75 Administrator password PIN settings User login PIN Change PIN System info Change address protocol Diamond IntelliBus MAXPRO mode VCL Pelco P Pelco D 76 Run mimic tour 1 16 MAXPRO mode VCL Pelco P...

Страница 140: ... mode and night modea 95 Toggle between freezing and unfreezing the current scenea 96 Run flashback function toggle between two saved positions 97 Advanced preset All 98 Camera reseta Diamond IntelliBus MAXPRO mode VCL Pelco P Pelco D 99 Toggle between day mode and night modea Diamond IntelliBus a Camera model dependent Table A 8 Special Presets Preset Function Protocol ...

Страница 141: ...al Support at 1 800 323 4576 ext 2 or e mail HVSsupport honeywell com Note Any equipment returned to Honeywell Systems Group for warranty or service repair must have a Return Material Authorization RMA number The RMA number must be clearly marked on all return packages and internal paperwork No picture appears Ensure that the lens cap has been removed Check the video connections to the CCTV system...

Страница 142: ...ic image stabilization EIS when EIS is enabled the image on the screen appears zoomed in When a pan or tilt command is received EIS is disabled while the dome moves to its new position After the dome stops EIS is re enabled after a five second delay The lens is out of optical focus Ensure that the lens cap has been removed Send the dome to Preset 98 This resets the camera lens Clean the lens and d...

Страница 143: ...ssage Please wait while the system initializes is displayed power off the dome and then power on again Live View does not display the expected video feed Ensure that your browser s security settings are configured to allow signed ActiveX controls to be downloaded Ensure that the network cable is properly connected to both the dome and the network Ensure that the DIP switch settings on the scan ass...

Страница 144: ...ick Open Camera Menu Displaying Voltages You can view the actual voltages measured at the dome versus the supply voltages The 15 volt supply is used to operate the camera The 3 3 volt supply is used to operate the printed circuit boards in the scan assembly and housing To display voltages 1 From the OSD main menu press 7 to select Enhanced Settings 2 Press 6 to select Display Supply Voltages Displ...

Страница 145: ...ets Preset Tours and Sectors that are stored in memory Are you sure you want to do this Y N Select Y yes to continue or select N no to cancel Displaying Error Logs You can view a count of errors and other anomalous events resets timeouts overruns and mismatches logged by the dome To display the error logs 1 From the OSD main menu press 4 to select Diagnostic Options 2 Press 4 to select Operational...

Страница 146: ...rom the OSD main menu press 4 to select Diagnostic Options 2 Press 4 to select Operational Diagnostics 3 Press 3 to select Run Diagnostics 4 Press 2 to select Check Supply Voltage The status of each power supply 3 3 volts for the printed circuit boards 15 volts for the camera will show as PASS or FAIL Displaying Firmware Details You can view the details of the firmware currently installed on the d...

Страница 147: ......

Страница 148: ...ell Security Deutschland Johannes Mauthe Straße 14 D 72458 Albstadt Germany www honeywell com security de 49 74 31 8 01 18 70 Honeywell Security France Immeuble Lavoisier Parc de Haute Technologie 3 7 rue Georges Besse 92160 Antony France www honeywell com security fr 33 0 1 40 96 20 50 Honeywell Security Italia SpA Via della Resistenza 53 59 20090 Buccinasco Milan Italy www honeywell com security...

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