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Honeywell 60 Series IP Camera Software Configuration Guide

Troubleshooting

Troubleshooting for Common Issues

Refer to the following guidelines to troubleshoot any performance issues. If you require

additional assistance, contact Honeywell Technical Support (see back cover for contact
information).

Table 10-1 Troubleshooting

Issues

Solutions

Cannot install/log in to web client.

•

Ensure that your browser’s security settings
allow ActiveX controls.

•

Ensure that you have a valid network setup
and that you are using the correct login
username and password.

Power supply is unstable.

•

Use of a UPS power supply is strongly
recommended.

Camera webpage has abnormal

display.

•

Clear the cache of browser.

•

Prefer 75% zoom in IE for low resolution
(< 1366*768) display.

The audio will not stop automatically

when switching from live page to

settings page.

•

Manually turn off the audio on live page.

Содержание 60 Series

Страница 1: ...sion of this and other Honeywell 60 Series Mainstream IP camera documents on the Honeywell Video website Go to http www honeywellvideosystems com ndaa to find your camera and view download the latest documentation Refer to the Honeywell Open Technology Alliance to learn more about our open and integrated solutions go to http www security honeywell com hota ...

Страница 2: ......

Страница 3: ...i Revisions Issue Date Revisions A 07 2020 New document ...

Страница 4: ...tion is not intended to be connected to exposed outside plant networks Do not connect two power sources to the camera at the same time WARNING To comply with EN50130 4 requirements a UPS should be employed when powering the camera from 24 V AC Caution Invisible LED radiation 850 nm Avoid exposure to beam Regulatory Statements Photobiological safety This product fulfills the requirements for photob...

Страница 5: ...ined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technic...

Страница 6: ...dicated on the marking label If you are not sure of the type of power supplied to your facility consult your product dealer or local power company 4 MOUNTING SYSTEM Use only with a mounting system recommended by the manufacturer or sold with the product 5 ATTACHMENTS ACCESSORIES Do not use attachments accessories not recommended by the product manufacturer as they may result in the risk of fire el...

Страница 7: ...chandise Authorization RMA number Be sure to have the model number serial number and the nature of the problem available for the technical service representative Prior authorization must be obtained for all returns exchanges or credits Items shipped to Honeywell without a clearly identified Return Merchandise Authorization RMA number may be refused ...

Страница 8: ...You Begin 10 Logging In to the Camera 10 Using the Main Page 14 System Menu 15 Stream Profile 15 Camera Name 15 Live View Tool Bar 15 Language 16 User Account 16 4 Configuring Camera Settings 17 Configuring General Settings 17 Video Settings 18 Day Night Settings 19 Configuring Video Settings 19 Mode 19 Video Stream 20 Configuring Audio Settings 23 Configuring IR Control Settings 24 IR Illuminator...

Страница 9: ...47 Configuring Alarm In and Alarm Out 48 Configuring Event Settings 48 Event 49 Package Management 55 7 Configuring Storage Settings 57 SD Card Management 57 SD Card Status 58 SD Card Format 58 SD Card Control 59 Content Management 59 Searching and Viewing the Records 59 Search Results 60 Recording Settings 61 Adding a Recording Setting 62 Setting up a Recording 63 8 Configuring System Settings 65...

Страница 10: ...viii Administrator IP address 73 9 Viewing System Information 74 Log 74 Version 75 10 Troubleshooting 76 Troubleshooting for Common Issues 76 11 Appendix 77 List of Symbols 77 ...

Страница 11: ...Orientation 18 Figure 4 3 Mode 19 Figure 4 4 Video Stream 21 Figure 4 5 Smart codec 22 Figure 4 6 Audio 24 Figure 4 7 IR Control Settings 25 Figure 4 8 Image Settings 26 Figure 4 9 Exposure 28 Figure 4 10 AE Speed Adjustment 29 Figure 4 11 WDR 29 Figure 4 12 Focus 30 Figure 4 13 Privacy Mask 31 Figure 5 1 Network Type 33 Figure 5 2 Enable IPv6 35 Figure 5 3 IPv6 Information 35 Figure 5 4 Manually ...

Страница 12: ...Management 56 Figure 7 1 No SD Card 58 Figure 7 2 SD Card Onboard 58 Figure 7 3 SD Card Format 58 Figure 7 4 SD Card Control 59 Figure 7 5 Search 60 Figure 7 6 Search Results 60 Figure 7 7 Play Search Result 61 Figure 7 8 Recording Settings 61 Figure 7 9 Recording Settings Details 62 Figure 7 10 Recording 1 64 Figure 8 1 Configuring System General Settings 65 Figure 8 2 Maintenance 66 Figure 8 3 I...

Страница 13: ...xi Tables Table 3 1 Live View Window Controls 15 Table 4 1 Stream and Frame Size Matrix 20 Table 7 1 Compatible SD Card 57 Table 10 1 Troubleshooting 76 ...

Страница 14: ... to update your camera s firmware Chapter 3 Logging In and Viewing Live Video describes how to log in to a camera and using the main page Chapter 4 Configuring Camera Settings describes camera configurations Chapter 5 Configuring Network Settings describes network configurations Chapter 6 Configuring Video Analytics describes video analytics configurations Chapter 7 Configuring Storage Settings de...

Страница 15: ...t WDR function at up to 120 dB Each camera comes with configurable motion detection and camera tamper detection and supports up to 5 user defined privacy mask areas In addition to a 12 VDC adapter all the cameras support Power over Ethernet PoE eliminating the need for a separate power supply and associated wiring All models also support local video storage on microSDHC cards up to 256 GB when net...

Страница 16: ...anguages English French German Italian Japanese Portuguese Russian Spanish Traditional Chinese Camera configuration and management via Ethernet Events and Analytics Support the following Video Analytics types Intrusion loiter line crossing unattended object missing object face detection Support the following event types Video motion detection Periodically Alarm input System boot Recording notifica...

Страница 17: ... To get the installation package of Unified Tool Browse to https mywebtech honeywell com login navigate to Download Center Video IP Cameras Camera Discovery Tools Utilities Honeywell Unified Tool and then download the installation package of Unified Tool to your computer You need to unzip the package Copy the installation package of Unified Tool from the CD along with the package of the camera to ...

Страница 18: ...tion Guide 4 Figure 2 1 Install Unified Tool 2 Click Next and the following figure is displayed Figure 2 2 Select Installation Folder 3 Follow the on screen instructions to configure your settings and click Next and the following figure is displayed ...

Страница 19: ...d the installer will install Unified Tool on your computer After the installation is completed click Close A shortcut of Unified Tool will be displayed on the desktop Discovering Your Camera on the Network Double click on the desktop and the following figure is displayed ...

Страница 20: ...sh window on startup and this page can be skipped next time If you want to check the splash window again click as shown in Figure 3 3 and select the checkbox of Show the splash page on startup 3 Click CONTINUE It will scan devices in the network automatically Figure 2 5 Scanning the network After the scanning all scanned devices in the same subnet and different subnet will be displayed in the devi...

Страница 21: ... Camera The current IP address of your camera appears in the IP ADDRESS column of the devices list If you want you can assign a new static IP address to the camera Select the target device s as shown in Figure 2 6 click and the following figure is displayed Figure 2 7 IP Assignment ...

Страница 22: ... the DNS server address automatically select the check box of Obtain automatically To manually enter the DNS server address select the check box of Manual assignment and enter the settings After all settings are completed click APPLY Upgrading the Camera s Firmware Before you begin using your camera make sure you have the latest firmware installed You can upgrade a single camera or multiple camera...

Страница 23: ...9 Firmware Upgrade 2 3 Click APPLY You can check the progress status in the device list Accessing the Camera from a Web Browser To access the camera from a web browser click next to the IP address of the device as shown in Figure 2 6 ...

Страница 24: ...a is properly connected to the network The camera s IP address and the PC s IP address are in the same network segment If there is a router set the corresponding gateway and subnet mask A network connection has been established To check this ping the camera s IP address Enter ping IP address Logging In to the Camera Logging In via Internet Explorer 1 Open Internet Explorer type the camera s IP add...

Страница 25: ...oses you are required to create a new secure password at the first login Figure 3 2 Change Password The password must be at least 8 characters in length and contain at least one uppercase letter one lowercase letter one number and one special character _ The password cannot be blank Click SAVE 4 The login screen is displayed Enter the admin user name and password and then click LOGIN ...

Страница 26: ...s to install it When the installation is complete the web client automatically refreshes and the main page opens Figure 3 8 Logging in Via Google Chrome 1 Open Google Chrome type the camera s IP address in the address bar and then click Enter For example if your camera s IP address is 192 168 1 108 you would type https 192 168 1 108 Note Chrome 79 0 is supported 2 The following window is displayed...

Страница 27: ...port CA Certificate on page 69 4 For security purposes you are required to create a new secure password at the first login Figure 3 6 Change Password The password must be at least 8 characters in length and contain at least one uppercase letter one lowercase letter one number and one special character _ The password cannot be blank Click SAVE 5 The login screen is displayed Enter the admin user na...

Страница 28: ...P Camera Software Configuration Guide 14 Figure 3 7 Login Page Using the Main Page The main page includes the following areas system menu live view tool bar language selection and user account settings Figure 3 8 Main Page ...

Страница 29: ...ype are configured on the Setup Camera Setup Video page see Configuring Video Settings on page 19 Camera Name You can change the camera name according to your needs For more information see Configuring System General Settings on page 65 Live View Tool Bar From the Live View toolbar you can zoom in on a scene take a snapshot or manually record video These controls are described in more details belo...

Страница 30: ...is function is not applicable in the Chrome browser Click to capture and save video images The captured images will be displayed in a pop up window Right click the image and select Save picture as to save it in JPEG jpg or BMP bmp format Language To switch a language click as shown in Figure 3 8 User Account To configure user account or log out the current account click as shown in Figure 3 8 and ...

Страница 31: ... IR Control Settings page 23 Configuring Image Settings page 25 Configuring Exposure Settings page 27 Configuring Focus page 29 Configuring Privacy Mask page 31 Note Click SAVE to enable the settings after you completed the settings on each page Configuring General Settings Go to Setup Camera Setup General Settings On this page you can configure the general video settings and day night settings Fi...

Страница 32: ... textual messages on video Color Select to display color or black white video streams Video Standard Select the video standard NTSC or PAL Note If the video standard is changed you must disconnect and reconnect the power cord of the camera for the new setting to take effect Video orientation Flip vertically reflect the display of the live video Mirror horizontally reflect the display of the live v...

Страница 33: ...ght mode the camera switches off the IR cut filter at all times for the sensor to accept infrared light thus helping to improve low light sensitivity Schedule mode The camera switches between day mode and night mode based on a specified schedule Enter the start and end time for day mode The time format is hh mm and is expressed in 24 hour clock time By default the start and end time of day mode ar...

Страница 34: ...HC60W34R2 HC60W34R2L 2560 1440 1920 1080 1360 768 1 280 720 640 360 1 25 30fps 1920x1080 1600x 904 1360x768 12 80x720 640x360 1 50 60fps 2560 1440 1920 1080 1360 768 1280 720 64 0 360 1 25 30fps 1920x1080 1600x904 1 360x768 1280x720 640 x360 1 50 60fps 2560x1440 1 50fps 1280x960 640 x480 1 25 30fps 128 0x720 640x36 0 1 50 60fps HC60W44R2 HC60W44R2L 2560 1440 1920 1080 1360 768 1 280 720 640 360 1 ...

Страница 35: ...ps If the power line frequency is set to NTSC the frame rates are selectable from 1 60 fps You can also select Customized and manually enter a value The frame rate will decrease if you select a higher resolution Intra frame period Determine how often for firmware to plant an I frame The shorter the duration the more likely you will get better video quality but at the cost of higher network bandwid...

Страница 36: ...res the whole screen into the non interested area The video quality of part of the screen returns to normal when one or more objects move in that area The remainder of the screen where there are no moving objects no pixel changes will still be transmitted in low quality format Manual The Manual mode allows you to configure 3 ROI windows Region of Interest with Foreground quality on the screen Area...

Страница 37: ...Kbps to a maximum of 80 Mbps If you select Customized you can enter a value to specify the maximum bit rate Priority If Frame rate is selected the camera will try to maintain the frame rate per second performance while the image quality will be compromised If Image quality is selected the camera may drop some video frames in order to maintain image quality Fixed quality All frames are transmitted ...

Страница 38: ...ut gain is applicable for HC60W34R2 HC60W34R2L External microphone input gain Select the gain of the external audio input according to ambient conditions Adjust the gain from 0 least to 100 most Audio type Select audio codec as G 711 or G 726 and the bit rate G 711 provides good sound quality and requires about 64Kbps Select pcmu μ Law or pcma A Law mode G 726 is a speech codec standard covering v...

Страница 39: ...peed Gain and IRIS through algorithm of the firmware in order to avoid over exposure in the night mode IR Adjustment Adjust the luminance of IR lights Auto IR adjust Select it to control the luminance of IR lights automatically Manual IR adjust Select it to control the luminance of IR lights manually To increase the luminance of IR lights drag the slider to the right to decrease the luminance of I...

Страница 40: ...it and the camera will use current color temperature value Manual You may manually tune the color temperature by dragging the R Gain and B Gain slider Image Adjustment Brightness Adjust the image brightness level 0 to 100 Contrast Adjust the image contrast level 0 to 100 Saturation Adjust the image saturation level 0 to 100 Sharpness Adjust the image sharpness level 0 to 100 Gamma curve Adjust the...

Страница 41: ... changes made to image settings are directly shown on screen To recall the original settings without incorporating the changes click RESTORE After you completed the settings click SAVE Configuring Exposure Settings Go to Setup Camera Setup Exposure On this page you can set the Exposure measurement window Exposure level Exposure mode Exposure time Gain control and Day Night mode settings Two sets o...

Страница 42: ...erlapped windows will be deducted from the inclusive window An exposure value will then be calculated out of the remaining of the inclusive window Center This option will automatically add an inclusive window in the middle of the window and give the necessary light compensation HLC Highlight Compensation Firmware detects strong light sources and compensates on affected spots to enhance the overall...

Страница 43: ...eck to enable the Digital Wide Dynamic Range function Use the slide bar to select the strength from Low to High Digital WDR is a software based technique that enhances the image quality by adjusting the gamma value to brighten dark areas True WDR is a sensor based technology A True WDR CCTV can produce images with an extremely wide dynamic range The WDR image sensor can capture several images with...

Страница 44: ...recommended to Reset to the default back focus position of the sensor board 3 You can check Fully opened iris default to increase the iris size for a better focus adjustment result 4 Check Fully opened iris or Full range scan buttons Full range scan Check it and a full range scan through the camera s entire focal length can take about 30 to 80 seconds If it is not checked the auto focus scan will ...

Страница 45: ...mended that this function be used only when you have a solid object in your view window that is showing a consistent color or texture This function will not take effect if you set the focus window on a distant background Configuring Privacy Mask On this page you can block out sensitive view areas to address privacy concerns Go to Setup Camera Setup Privacy Mask To configure privacy masks 1 Click N...

Страница 46: ...e 32 Note The setting size of privacy object should be 2 5 times of the object size Up to 5 privacy mask windows can be configured on the same screen If you want to delete the privacy mask window click the x mark on the right side of privacy mask window name ...

Страница 47: ...41 Configuring HTTPS Settings page 43 Configuring IEEE 802 1X Settings page 44 Configuring Network General Settings This section describes how to configure a wired network connection for the camera Figure 5 1 Network Type LAN Get IP address automatically Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN Use fixed I...

Страница 48: ... IP addresses Enable UPnP presentation Select this option to enable UPnP presentation for your camera so that whenever a camera is presented to the LAN the shortcuts to connected cameras will be listed in Network and Sharing Center You can click the shortcut to link to the web browser Note To utilize this feature make sure the UPnP component is installed on your computer Enable UPnP port forwardin...

Страница 49: ...ollow the steps below to link to an IPv6 address 1 Open your web browser 2 Enter the link global or link local IPv6 address in the address bar of your web browser 3 The format should be http 2001 0c08 2500 0002 0202 d1ff fe04 65f4 4 Press Enter on the keyboard or click Refresh button to refresh the webpage Manually setup the IP address Select this option to manually set up IPv6 settings if your ne...

Страница 50: ... To utilize HTTP authentication make sure that you have set a password for the camera first For more information see Configuring User Accounts Settings on page 70 Authentication digest User credentials are encrypted with MD5 algorithm which provide better protection against unauthorized accesses HTTP port By default the HTTP port is set to 80 It can also be assigned to another port number between ...

Страница 51: ...hird stream The camera supports multiple streams simultaneously The access name is used to differentiate the streaming source If you want to use an RTSP player to access the camera you have to set the video mode to H 264 or H 265 and use the following RTSP URL command to request transmission of the streaming data rtsp ip address rtsp port access name for stream 1 to 3 For example when the access n...

Страница 52: ...to enable multicast for video streams Multicast group address Enter the Multicast group address Multicast video port Multicast RTCP video port The ports can be changed to values between 1025 and 65535 The multicast video port must be an even number and the multicast RTCP video port number is the multicast video port number plus one and thus is always odd When the multicast video port changes the m...

Страница 53: ... name Enter the camera name of your dynamic domain account User name Enter the user name of your dynamic domain account Password Enter the password of your dynamic domain account Configuring QoS Settings Go to Setup Network Setup Qos Quality of Service QoS is a network security mechanism It fixes problems with network delays and jams For network service the quality of service includes the transmis...

Страница 54: ... A VLAN Switch 802 1p is required Web browsing may fail if the CoS setting is incorrect The Class of Service technologies do not guarantee a level of service in terms of bandwidth and delivery time they offer a best effort Users can think of CoS as coarsely grained traffic control and QoS as finely grained traffic control Although CoS is simple to manage it lacks scalability and does not offer end...

Страница 55: ...P consists of the following three key components Manager Network management station NMS a server which executes applications that monitor and control managed devices Agent A network management software module on a managed device which transfers the status of managed devices to the NMS Managed device A network node on a managed network For example routers switches bridges hubs computer hosts printe...

Страница 56: ...ettings Enable SNMPv3 Check to enable SNMPv3 which contains cryptographic security a higher security level Security name Choose Read Write or Read Only and enter the community name according to your NMS settings Authentication type Select MD5 or SHA as the authentication method Authentication password Enter the password for authentication at least 8 characters Encryption password Enter a password ...

Страница 57: ...ion is selected by default Certificate Request Go to Setup Network Setup HTTPS Certificate Request You can fill in certificate information and the certificate request file can be exported to the certificate issuing authority for signing and then being imported to camera Figure 5 13 Certificate Request Enter the information of Country State or province Locality Organization and Organization unit Cl...

Страница 58: ...rtificate click REMOVE Note Supported certificate type HTTPS protocol Supported certificate file format cert format Supported Key format PEM format Configuring IEEE 802 1X Settings Go to Setup Network Setup 802 1X IEEE802 1X is the access control and authentication protocol for local and metropolitan area networks It uses a port based network access control protocol to restrict unauthorized user a...

Страница 59: ...ions EAP TLS Select EAP PEAP or EAP TLS as the EAP method Enter your ID and password issued by the CA and then upload related certificate s 3 When all settings are complete move the camera to the protected LAN by connecting it to an 802 1x enabled switch The devices will then start the authentication automatically ...

Страница 60: ...d windows If a motion is detected the frame of the customized window will become flashing red To enable motion detection 1 Click NEW to add a new motion detection window 2 In the Window Name text box enter a name for the motion detection window a Draw a detection area by clicking four corner points on the target area You can change the shape of the detection area by dragging the corner points b Dr...

Страница 61: ...tection Image too dark detection Check to enable image too dark detection Too dark can be a cover on the camera or a spraying paint on the camera Image too bright detection Check to enable image too bright detection Too bright can be a flash light shining to the camera Image too blurry detection Check to enable image too blurry detection To blurry can be the result of strong interference on the ca...

Страница 62: ...elect High or Low to define normal status for the alarm output Connect an output line to an external device the camera will report the current signal status You may then configure the Normal status non trigger status as High or Low Set up the event source as Alarm In on Event Settings Trigger For detailed information see Trigger on page 50 Configuring Event Settings Go to Setup Video Analytics Eve...

Страница 63: ...lick ADD to open the event settings window Here you can arrange three elements Schedule Trigger and Action to set an event A total of 3 event settings can be configured Figure 6 5 Event Event name Enter a name for the event setting Enable this event Check to enable the event setting ...

Страница 64: ...ources as shown below Figure 6 6 Trigger Sources Video motion detection This option makes use of the built in motion detection mechanism as a trigger source To enable this function you need to configure a Motion Detection Window first For more information see Configuring Motion Detection Settings on page 46 Periodically This option allows the camera to trigger periodically for every other defined ...

Страница 65: ... an Email receiver in the event of network failure the snapshot will be saved in the SD card Trigger auto tracking Select this option to trigger auto tracking Move to preset location Select this option to trigger the camera to preset location Select a preset location from the dropdown list You should configure preset locations first see Adding a Preset Patrol on page 39 SD Test Click to test your ...

Страница 66: ...ter the user name of the email account if necessary Password Enter the password of the email account if necessary Server port The default mail server port is set to 25 You can also manually set another port If your SMTP server requires a secure connection SSL select This server requires a secure connection SSL To verify if the email settings are correctly configured click Test The result will be s...

Страница 67: ... to enable the settings Add Media Click Add media to open the media setting window You can specify the type of media that will be sent when a trigger is activated A total of 5 media settings can be configured There are three choices of media types available Snapshot Video Clip and System log Select the item to display the detailed configuration options You can configure either one or all of them F...

Страница 68: ...r a name for the media setting Source Select a video stream as the source of video clip Pre event recording The camera has a buffer to temporarily hold data up to a certain limit Enter a number to decide the duration of recording before a trigger is activated Up to 9 seconds can be set Maximum duration Specify the maximum recording duration in seconds The duration can be up to 10 seconds For examp...

Страница 69: ... detection the camera will automatically send snapshots via e mail If you want to stop the event trigger you can click on the ON button to turn it to OFF status or click DELETE to remove the event setting To remove a server setting from the list select a server name and click DELETE You can only delete a server setting when it is not applied in an existing event setting To remove a media setting f...

Страница 70: ...lications such as face detection intrusion detection loitering detection missing object detection unattended object detection and line crossing detection For how to configure the VA settings refer to the user guide of Video Analytics To start running the Deep Learning VCA package click START To stop running the Deep Learning VCA package click STOP To delete the Deep Learning VCA package click If y...

Страница 71: ...local storage on the camera Here you can view SD card status and implement SD card control See the following table for compatible SD Card Table 7 1 Compatible SD Card SD Card Brand Model Size Sandisk microSDXC UHS I Card 256 GB Toshiba microSDXC UHS I Card 256 GB Samsung microSDXC UHS I Card 256 GB Toshiba microSDXC UHS I Card 128 GB Sony Sony Smart SD micro SDXC 64G 64 GB Sony Ultra microSDHC UHS...

Страница 72: ...ata recorded by another device should not be used in this camera Do not modify or change the folder names in the SD card That may result in camera malfunctions If you want to use the SD card in another camera format the SD card in another camera first For how to format the SD card see SD Card Format on page 58 SD Card Status This tab shows the status and reserved space of your SD card Remember to ...

Страница 73: ...number of days you wish to retain a file For example if you enter 7 days the recorded files will be stored on the SD card for 7 days Click SAVE to enable your settings Content Management Go to Setup Storage Setup Content Management This section describes how to manage the content of recorded videos on the camera Here you can search and view the records and view the searched results Searching and V...

Страница 74: ...ou want to search for contents created at a specific point in time Click SEARCH and the recorded data corresponding to the search criteria will be listed in Search Results tab Search Results The following is an example of search results To sort the search results click each column header Figure 7 6 Search Results Play Click on a search result and a Play window will be displayed for immediate revie...

Страница 75: ...the checkbox in front of a desired search result then click LOCK UNLOCK The selected items will become Locked which will not be deleted during cyclic recording You can click again to unlock the selections Remove Select the desired search results then click REMOVE to delete the files Recording Settings Go to Setup Storage Setup Recording Settings This section describes how to configure the recordin...

Страница 76: ...g Select this option to enable video recording With adaptive recording Select this option will activate the frame rate control according to alarm trigger The frame control means that when there is a triggered alarm the frame rate will raise up to the value you ve configured on the Video quality page For more information see Smart Codec Configuration on page 21 If you enable adaptive recording on a...

Страница 77: ...Setting up a Recording To set up a recording 1 Select a trigger source Schedule The server will start to record files on the local storage Network failure When network fail the server will start to record files on the local storage SD card 2 Set a destination SD for the recorded video files Manually assign the Maximum duration and the Maximum file size for each recording footage File name prefix E...

Страница 78: ...ware Configuration Guide 64 Figure 7 10 Recording 1 Click Recording 1 Name Opens the Recording Settings page to modify Click ON Status The Status will become OFF and stop recording Click SD Destination Opens the file list of recordings ...

Страница 79: ...guring System General Settings Go to Setup System Setup General Settings This section explains how to configure the basic settings for the camera such as the host name and system time Figure 8 1 Configuring System General Settings Camera Name Enter a name for the camera The text will be displayed at the top of the main page Turn off the LED indicators If you do not want others to notice the networ...

Страница 80: ...me of the PC is displayed as updated Manual The administrator can enter the date and time manually The date and time format are yyyy mm dd and hh mm ss Automatic The Network Time Protocol is a protocol which synchronizes computer clocks by periodically querying an NTP Server NTP server Assign the IP address or domain name of the time server Leaving the text box blank connects the camera to the def...

Страница 81: ... SD card see SD Card Format on page 58 A new SD card inserted to camera will also be formatted automatically after the camera is upgraded If the upgrade is successful the Reboot system now This connection will close message will be displayed After that re access the camera If an SD card is inserted to the camera wait for the SD card formatting to complete Rebooting the Camera On this page you can ...

Страница 82: ...rt Update daylight saving time rules custom language file configuration file and server status report Figure 8 3 Import Export Files Export daylight saving time configuration file Follow the steps below to export daylight saving time configuration file from the camera and set the start and end time of DST 1 Click EXPORT under Export daylight saving time configuration file 2 A file download dialog ...

Страница 83: ...your local computer 2 Go to the directory where you saved the certificate and double click the certificate The Certificate window opens 3 In the Certificate window on the General tab click Install Certificate to open the Certificate Import Wizard 4 Click Next to continue 5 Click Place all certificates in the following store click Browse click Trusted Root Certification Authorities and then click O...

Страница 84: ...the password B for the configuration file B When you want to upload the configuration file B you must use the password B 2 Click CHOOSE FILE to locate the configuration file and then click UPLOAD to upload the configuration file The model and firmware version of the device should be the same as the configuration file If you have set up a fixed IP or other special settings for your device it is not...

Страница 85: ...he new user account Click ADD to enable the setting The privilege levels are listed below Role Privilege Administrator Full control Viewer Live Language Access rights are sorted by user privilege Administrator Operator and Viewer Only administrators can access the Configuration page Viewers can only access the main page for live viewing To change a user s access rights or delete user accounts 1 Se...

Страница 86: ... choose Deny Type those clients whose IP addresses are on the Access List below will not be allowed to access the camera and the others can Click ADD and you can add a rule to the following Access List Single This rule allows the user to add an IP address to the Allowed Denied list Network This rule allows the user to assign a network address and corresponding subnet mask to the Allow Deny List Th...

Страница 87: ...tem Settings 73 Administrator IP address Always allow the IP address to access this device Check it and add the Administrator s IP address in this field to make sure the Administrator can always connect to the device ...

Страница 88: ... displays the system events in a chronological order The system log is stored in the camera s buffer area and will be deleted after the camera is rebooted Figure 9 1 System Log Access Log Access log displays the access time and IP address of all viewers including operators and administrators in a chronological order The access log is stored in the camera s buffer area and will be deleted after the...

Страница 89: ...Viewing System Information 75 Figure 9 2 Access Log Version Go to Setup Information Version On the Version page you can view the software version ...

Страница 90: ...lutions Cannot install log in to web client Ensure that your browser s security settings allow ActiveX controls Ensure that you have a valid network setup and that you are using the correct login username and password Power supply is unstable Use of a UPS power supply is strongly recommended Camera webpage has abnormal display Clear the cache of browser Prefer 75 zoom in IE for low resolution 1366...

Страница 91: ...tested and is listed by UL formerly Underwriters Laboratories The FCC compliance logo This logo indicates that the product conforms to Federal Communications Commission compliance standards The direct current symbol This symbol indicates that the power input output for the product is direct current The alternating current symbol This symbol indicates that the power input output for the product is ...

Страница 92: ...P Camera Software Configuration Guide 78 The protective earth ground symbol This symbol indicates that the marked terminal is intended for connection to the protective earth grounding conductor Eurasian Conformity EAC RoHS ...

Страница 93: ...ny France www security honeywell com fr 33 0 1 40 96 20 50 Honeywell Building Technologies Security Italia SpA Via Achille Grandi 22 20097 San Donato Milanese MI ITALY www security honeywell com it Honeywell Building Technologies Security España Josefa Valcárcel 2428027 Madrid España www honeywell com 34 902 667 800 Honeywell Building Technologies Security Россия и СНГ 121059 Moscow UI Kiev 7 Russ...

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