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Troubleshooting
Power Problems
Power does not turn on
when using battery
power
The remaining battery power may be too low
to run your device. Connect the AC adapter to
your device and to AC power. Then, turn on
your device.
Screen Problems
Screen is off
•
If the screen does not respond even after
you press the power button, try the
following in order until the problem is
solved.
•
Connect the AC adapter to your device
and to external AC power.
•
Reset your system.
Screen responds slowly
•
Make sure that your device is not running
out of battery power. If the problem still
exists, reset your system.
Screen freezes
•
Reset your system.
Screen is hard to read
•
Make sure that the backlight of the
display is on.
•
Move to a location with more light.
Inaccurate response to
taps
•
Recalibrate the touch screen. (See
section 3.4 for instructions.)
Connection Problems
Cable Connection
Problems
•
Make sure that your device and your
computer are both turned on before
trying to establish a connection.
•
Make sure that the cable is securely
plugged into the USB port on your
computer and on the device. Connect the
USB cable directly to your computer do
not run the cable through a USB hub.