4.5 Troubleshooting
4 - 10
Symptom Cause
Action
The sipping operation
causes the peristaltic
pump to rotate but
the sample is not
sipped.
(1) The pinchcock is
closed.
(2) Deterioration
of
the
peristaltic tube
(3) The peristaltic tube is
not installed
(4) The IN-joint is loose
fitted.
(5) Viscosity of the sample
is high.
(1) Open the pinchcock attached on the drain
tube.
(2) Replace the peristaltic tube according to
the procedure described in “4.2
Maintenance of Peristaltic Tube” of this
instruction manual.
(3) Set the peristaltic tube according to the
procedure described in “2.2.3 Setting
Peristaltic Tube” of this instruction
manual.
(4) Tighten the IN-joint according to the
procedure described in “4.2 Maintenance
of Peristaltic Tube” of this instruction
manual.
(5) Lengthen the sipping time or lower the
sample viscosity by, for example, diluting.
Reproducibility is
poor.
(1) Bubbles exist in the
flow cell.
(2) Bubbles or dusts are
involved in the sample.
(3) Sipped amount is
small.
(4) The flow cell has
contamination.
(5) The
temperature
dependence of the
sample properties is
large.
(6) The
last-measured
sample has remained
in the instrument.
(7) The liquid in the flow
cell is not steady.
(8) Inside the tubing such
as the sipping nozzle
has contamination.
(9) The viscosity of the
sample is high.
(10) The cover of the
sample compartment
is not closed.
(1) Wash the flow cell according to the
procedure described in “4.1 Periodic
Maintenance” of this instruction manual.
Then, purge air in the flow cell by flowing
pure water for 2 minutes or more by
operating the WASH key, referring to the
procedure described in “2.3.3 WASH Key”
of this instruction manual.
(2) Remove bubbles and dusts in the
sample.
(3) Lengthen the sipping time.
(4) Wash the flow cell according to the
procedure described in “4.1 Periodic
Maintenance” of this instruction manual.
(5) Measure at a constant temperature so
that the sample temperature will not vary.
(6) Set the sipping time longer.
(7) Set the delay time longer.
(8) Wash the inside of the tubing according to
the procedure described in “4.1 Periodic
Maintenance” of this instruction manual.
(9) Lengthen the sipping time or lower the
sample viscosity by, for example, diluting.
(10) Close the cover of the sample
compartment and perform measuring.