it with the original proof of purchase to the store is was bought from, within the warranty
period from date of purchase. It may be required to log a service call for inspection and
verification for the reported fault.
3. Hisense is in support of the Consumer Protection Act 68 of 2008, and in the first 6 (six)
months from date of purchase, for valid warranty claims, the product will may be repaired or
exchanged by the Hisense, or credited by the dealer / store once approved by Hisense. For
the remainder of the warranty period (after the first 6 (six) months from date of purchase)
the product may be repaired or exchanged by Hisense, or be requested to be credited or
exchanged by the store or dealer where original purchase was made, on approval from
Hisense.It may be required to log a service call for inspection and verification for the
reported fault.
4. The above warranty conditions is only applicable for South Africa. For Namibia, Botswana,
Lesotho and Swaziland, a 2 year warranty applies for repair within the 2 year warranty
period, and exchange or credit can only take place on approval from Hisense. The
Customer Protection Act does not apply to countries outside South Africa as mentioned
elsewhere is the warranty conditions. For warranty conditions, period and queries in any
other country, outside South Africa, please consult the in country local Distributor.
5. The warranty on the product is supplied on condition that only Hisense authorised service
agents are at all times used in connection with the product for any repairs or inspections
where applicable.
Any repairs conducted on the Hisense products by Hisense authorised service agents, will
carry a 3 month warranty on the labour and parts for the completed repair, from the date the
repair was completed and does not extend the warranty nor does it start a new warranty.
Parts removed during warranty repairs become the property of Hisense.
6 The warranty will no longer be valid, and Hisense will not be responsible for damage or
injury of any kind resulting from electricity fluctuations and surges, lightning strikes, faults in
the building wiring,faulty installations, and improper use of controls and or failure to use the
product in accordance with the operating instructions and or general misuse and or abuse,
or if not used for domestic purposes only, or for damage caused by a superior force (vis
maior). Where the product has been infested with insects or pests. The product is physically
damaged after it left the store. If water or liquid caused the damage to the product. If the
warrantee seal is tampered with. Any repair or tampering by an unauthorised person or
attempt to repair or tamper with the equipment, or use of parts not supplied by authorised
agents, or alterations or modification to the equipment, shall render the warranty null and
void.
7 After the first 6 (six) months from the date of purchase, this warranty does not apply to any
accessories or to light bulbs, loose glass, glass doors and enamelled surfaces, filters,
handles,doors, crispers or shelves, tv stands or brackets, remotes, 3D glasses, any
accessories and other parts subject to wear and tear or discolouring. Damage caused by
abrasive and highly concentrated cleaners and/or cleaning materials or cleaners prohibited
by the user manual, will void the warranty.
8 After 6 (six) months from the date of purchase of the product the liability of Hisense under
this warranty is limited to the replacement and/or repair of the defective parts within the
warranty period and does not extend to the installation or removal of the product.
The warranty shall be available only to the original purchaser of the product from an
authorised Hisense Dealer or Distributor and only where the product has been retained for
use in the Republic of South Africa. For warranty conditions, period and queries in any other
country, outside South Africa, please consult the in country local Distributor.
Important note: In order to make sure you get to use the warranty supplied with your product
and for the protection of your product when returning it, please keep the box your product
came in as well as the packaging and all accessories and ensure to retain the original proof of
purchase.
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