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4.3.14 Check Alarm Notification

When an alarm is triggered, and you will receive an alarm notification. You can check the alarm

information from the mobile client.
Before You Start
• Make sure you have linked a zone with a detector.

• Make sure the zone is not bypassed.

• Make sure you have not enabled the silent zone function.
Steps

1. Tap Notification in the mobile client to enter the page.

Figure 4-52 Notification Page

All alarm notifications are listed in Notification page.

2. Select an alarm and you can view the alarm details.

Hybrid Security Control Panel User Manual

Содержание DS-PHA20-M

Страница 1: ...Hybrid Security Control Panel User Manual...

Страница 2: ...WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA CORRUPTIO...

Страница 3: ...TIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE OR IN SUPPORT OF HUMAN RIGHTS ABUSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW THE LATE...

Страница 4: ...voided will or could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or un...

Страница 5: ...Device Management 30 4 2 3 Area Settings 38 4 2 4 Video Management 43 4 2 5 Permission Management 46 4 2 6 Maintenance 51 4 2 7 System Settings 53 4 2 8 Check Status 62 4 3 Use Mobile Client 63 4 3 1...

Страница 6: ...Arming 84 5 2 Disarming 85 5 3 Use the Keyfob 85 5 4 Use the Card 88 5 5 Use the Client Software 88 5 5 1 Add Device to the Client Software 88 5 5 2 Add Device to the Client Software through Cloud P2...

Страница 7: ...100 A 3 Zone Fault 100 A 3 1 Zone is Offline 100 A 3 2 Zone Tamper proof 101 A 3 3 Zone Triggered Fault 101 A 4 Problems While Arming 101 A 4 1 Failure in Arming When the Arming Process is Not Started...

Страница 8: ...x B Input Types 105 Appendix C Output Types 108 Appendix D Event Types 109 Appendix E Access Levels 110 Appendix F SIA and CID Code 112 Appendix G Communication Matrix and Device Command 118 Hybrid Se...

Страница 9: ...fobs 1 wired sounder and 2 wireless sounders Camera accessing only supported by DS PHAXX WXX Pre alarm 5 s 2 s and post alarm 2 s 5 s recording for video verification to the alarm receiving email or m...

Страница 10: ...56 wired wireless zones expadable DS PHA64 Alarm output Alarm output 2 on board outputs and 18 wired wireless outputs expadable DS PHA20 4 on board outputs and 60 wired wireless outputs expadable DS...

Страница 11: ...ER Switch 1 front cover tamper proof Network Interface 1 RJ45 10M 100M Ethernet Interface Telephone Interface 1 PSTN expander interface RS 485 Terminal 1 extended up to 20 inputs outputs with RS 485 m...

Страница 12: ...85 Device Output Power Plastic Case 7 2W current 600mA Metal Case P2 W4P2 13W current 1000mA Alarm Output Rated Current 500 mA Operation Temperature 10 C to 55 C 4 F to 122 F Operation Humidity 10 to...

Страница 13: ...D RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in or...

Страница 14: ...fter logging in you can store your device on the cloud 3 Enter Device Management Device in the Maintenance and Management list 4 Click Online Device 5 Check the device status from the online device li...

Страница 15: ...e same subnet The following steps show how to activate a device and modify its IP address For batch activation and IP addresses modification refer to User Manual of SADP for details Steps 1 Run the SA...

Страница 16: ...device 1 Select the device 2 Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP 3 Input the admin password and click M...

Страница 17: ...Remote Configuration page after the device is completely added 4 2 Use the Web Client Steps 1 Connect the device to the Ethernet 2 Search the device IP address via the client software and the SADP sof...

Страница 18: ...r enter the device IP address in the address bar of the web browser and log in 2 Click Configuration Communication Parameters Ethernet to enter the page Figure 4 1 Wired Network Settings Page 3 Set th...

Страница 19: ...enter the device IP address in the address bar of the web browser and log in 2 Click Configuration Communication Parameters Wi Fi to enter the Wi Fi page Figure 4 2 Wi Fi Settings Page 3 Connect to a...

Страница 20: ...twork the device can upload alarm notifications to the alarm center and make a voice call to the mobile phone Before You Start Insert a SIM card into the device SIM card slot Steps 1 In the client sof...

Страница 21: ...input the password APN Ask the network carrier to get the APN information and input the APN information Data Usage Limit You can enable the function and set the data threshold every month If data usa...

Страница 22: ...ter 4 Slide the slider to enbale Channel 1 Note Channel 2 and channel 3 are the backup channels You can enable channel 2 and 3 as needed 4G function needs to be configured before enabling channel 2 PT...

Страница 23: ...loading alarm report ADM CID or SIA DCS You should select the Address Type as IP or Domain Name and enter the IP domain name server address port number account code transmission mode retry timeout per...

Страница 24: ...Figure 4 6 ADM CID Note Set the heartbeat interval with the range from 10 to 3888000 seconds ISUP You do not need to set the ISUP protocol parameters Hybrid Security Control Panel User Manual 16...

Страница 25: ...ount code transmission mode retry timeout period attempts heartbeat interval encryption arithmetic password length secret key and monitoring station ping interval Periodic Test After setting the monit...

Страница 26: ...n security according to DC 09 AES 128 AES 192 and AES 256 are supported when you configure the alarm center For the secret key When you use an encrypted format of DC 09 a key should be set when you co...

Страница 27: ...r setting the monitoring station ping interval the device will send a test event to the platform at the intervals Figure 4 9 CSV IP PSTN CID You should select the Communication Type as PSTN and select...

Страница 28: ...nitoring station ping interval the device will send a test event to the platform at the intervals Figure 4 10 PSTN CID 7 Click Save 8 Optional Enable channel 2 and configure its parameters Hybrid Secu...

Страница 29: ...Figure 4 11 Channel 2 9 Optional Enable channel 3 and configure its parameters Hybrid Security Control Panel User Manual 21...

Страница 30: ...web browser and log in 2 Click Configuration Communication Parameters Event Communication 3 Enable the target notification Zone Alarm Tampering Alarm Notification The device will push notifications wh...

Страница 31: ...ce will push notifications when the user operate the control panel Control Panel System Status Notification The device will push notifications when the control panel system status is changed Detector...

Страница 32: ...iltering and Number of Calling 4 Check SMS on Message page 5 Select areas that have arming disarming or alarm clearing permission Time Schedule After enabled only if the alarms occurs within the time...

Страница 33: ...g Alarm 1 Area 1 arming disarming clearing Alarm 4 Area 4 arming disarming clearing Alarm Mobile Client Registration If you want to register the device to the mobile client for remote configuration yo...

Страница 34: ...ommunication method Auto The system will select the communication mode automatically according to the sequence of wired network Wi Fi network and cellular data network Only when the current network is...

Страница 35: ...section you can create an ISUP account and edit the IP address domain name port number Steps 1 In the client software select the device on the Device Management page and click or enter the device IP a...

Страница 36: ...lug and Play UPnP is a networking architecture that provides compatibility among networking equipment software and other hardware devices The UPnP protocol allows devices to connect seamlessly and to...

Страница 37: ...he settings Set FTP to Save Video You can configure the FTP server to save alarm video Steps 1 In the client software select the device on the Device Management page and click or enter the device IP a...

Страница 38: ...ty 9 Set Directory Structure as the saving path of snapshots in the FTP server 10 Click Save 4 2 2 Device Management Zone You can set the zone parameters on the zone page In the client software select...

Страница 39: ...Zone Exit Delay Exit Delay provides you time to leave through the defense area without alarm Entry Delay Entry Delay provides you time to enter the defense area to disarm the system without alarm The...

Страница 40: ...the sites equipped with panic button smoke detector and glass break detector Fire Zone The zone activates all the time with sound or sounder output when alarm occurs It is usually used in fire hazard...

Страница 41: ...the resistor configured on this page 5 Select a detector type 6 Enable Stay Arming Bypass Silent Alarm Dual Zone Settings Forbid Bypass on Arming and Double knockaccording to your actual needs Note So...

Страница 42: ...ireless device disconnection duration 8 9 Enable Forbid Bypass on Arming and Double Knockaccording to your needs Forbid Bypass on Arming After enabled you can not bypass zones when arming Double knock...

Страница 43: ...ment page and click or enter the device IP address in the address bar of the web browser and log in 2 Click Configuration Device Management Sounder to enter the Sounder page 3 Click to enter the Sound...

Страница 44: ...vice IP address in the address bar of the web browser and log in 2 Click Configuration Device Management Relay to enter the Output page 3 Click and the Output Settings window will pop up Figure 4 22 O...

Страница 45: ...ent software select the device on the Device Management page and click or enter the device IP address in the address bar of the web browser and log in 2 Click Configuration Control Device Keypad to en...

Страница 46: ...e web browser and log in 2 Click Configuration Device Management Module Information to enter the page 3 Select the Module Type 4 Click to enter the module settings page 5 Set the module name 6 Click O...

Страница 47: ...tion Public area is considered a special one which can be shared to other areas It is usually applied to manage or control the public area related with other areas controlled by other areas in one bui...

Страница 48: ...can set the Entry Delay 1 Entry Delay 2 time duration for the delayed zone type and the Exit Delay delayed time to exit the zone You can also set the alarm schedule The zone will be armed disarmed acc...

Страница 49: ...you can set the delayed time duration here Note The available time duration range is from 1 s to 600 s Exit Delay If you want to exit the zone without triggering the alarm you can set the exit delay d...

Страница 50: ...g time cannot be the same If the public area is enabled the area 1 dose not support auto disarming Late to Disarm Enable the function and set the time If the alarm is triggered after the configured ti...

Страница 51: ...e address bar of the web browser and log in 2 Click Configuration Device Management Channel to enter the page Figure 4 27 Channel Management 3 Click Add and enter the basic information of the camera s...

Страница 52: ...d click or enter the device IP address in the address bar of the web browser and log in 2 Click Configuration Device Management Zone to enter the configuration page 3 Select a zone that you wish to in...

Страница 53: ...s information 6 Click Receiver Address Test and make sure the address is correct 7 Click Save Set Video Parameters Steps 1 In the client software select the device on the Device Management page and c...

Страница 54: ...picture quality Bitrate Type Select the Bitrate type as constant or variable Resolution Select the resolution of the video output Video Bitrate The higher value corresponds to the higher video quality...

Страница 55: ...rd of the installer is installer12345 and the default password of the maintenance for Italian the user name is costruttore is hik12345 These password will have to be changed when first connected The I...

Страница 56: ...assword of your own choosing using a minimum of 8 characters including at least three kinds of following categories upper case letters lower case letters numbers and special characters in order to inc...

Страница 57: ...d you can control the security control panel via the keyfob You can also edit the keyfob information or delete the keyfob from the security control panel Steps 1 In the client software select the devi...

Страница 58: ...card to arm disarm the zone You can also edit the tag information or delete the tag from the security control panel Steps 1 In the client software select the device on the Device Management page and c...

Страница 59: ...k or enter the device IP address in the address bar of the web browser and log in 2 Enter Configuration Maintenance Test to enable the function Note Only when all the detectors are without fault you c...

Страница 60: ...nosis module 4 Click Diagnosis to start the operation 5 View the diagnosis result in the information box Export File You can export debugging file to the PC Steps 1 In the client software select the d...

Страница 61: ...page Figure 4 34 Device Information You can view device model device serial No device firmware version web version or click About View Licenses to view the source software licenses Authority Manageme...

Страница 62: ...ters Enable Arming When you enable the function during the device arming procedure the system will check the configured fault checklist When there is fault occurred during the arming procedure the pro...

Страница 63: ...If you enable the function when the zone is armed and the zone is triggered the alarm will be triggered after the delay time Note The early alarm will be taken effect only after the delayed zone is t...

Страница 64: ...work is disconnected or with other faults an system status event notification will be uploaded Wi Fi Fault Check If the option is enabled when the Wi Fi is disconnected or with other faults an system...

Страница 65: ...ent Method Steps 1 Click Configuration System System Options Adding Through to enter the enrollment method page Figure 4 36 Enrollment Method 2 Click Enter the Enrollment Mode 3 In the pop up window S...

Страница 66: ...tion DST Management Click Configuration System Date and Time DST Management to enter the Time Management page You can enable the DST and set the DST bias DST start time and DST end time Security Setti...

Страница 67: ...to unlock the account or click Unlock All to unlock all locked users in the list 5 Click Save Module Lock Settings Set the module locking parameters including the Max Failure Attempts and locked durat...

Страница 68: ...e Reboot Click Reboot to reboot the device Restore Default Settings Click Partly Restore to restore all parameters except for admin user information wired network Wi Fi network detector information an...

Страница 69: ...it Log Enter a short description of your task here optional Steps 1 Click Configuration System System Maintenance Security Audit Log to enter the page Figure 4 39 Security Audit Log 2 Check Enable Log...

Страница 70: ...ons 4 2 8 Check Status After setting the zone relay and other parameters you can view their status Click Device Status You can view the status of zone relay sounder battery communication and repeater...

Страница 71: ...Connect QR Code 2 Optional Register a new account if it is the first time you use the Hik Connect mobile client Note For details see User Manual of Hik Connect Mobile Client 3 Run and login the client...

Страница 72: ...to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your prod...

Страница 73: ...ng alarm will not be detected within 5 minutes after you login the device as a setter and does not operate the device Before You Start Make sure the control panel is disarmed Steps Note Some control p...

Страница 74: ...that a signal strength test is performed before fixing devices into place The control panel has advanced signal strength mechanism that operates by monitoring all inputs bells on the web browser The p...

Страница 75: ...rd presenting area When hearing a beep sound the card is recognized 5 Create a card name and tap Finish Note The name should contain 1 to 32 characters The card is displayed in the Card Tag Management...

Страница 76: ...the page and press any key on the keyfob to add 5 Create a name for the keyfob and tap Finish The keyfob is listed in the Wireless Device page 6 Optional You can view the keyfob s serial No and you c...

Страница 77: ...Add to add the user 7 Optional Tap a user to edit the parameters You can choose to enable the user or not Select the linked area and the permission 8 Optional Tap a user and tap Delete to delete the u...

Страница 78: ...automatically Note If Enable Arming is enabled Forced Arming is only effective for Auto Arming System Faults If the option is enabled the device will upload the system fault report automatically One...

Страница 79: ...s the alarm will be triggered Wi Fi Fault Check If the option is enabled when the Wi Fi is disconnected or with other faults the alarm will be triggered Cellular Network Fault Check If the option is e...

Страница 80: ...oot Device The device will restore all parameters to the default settings Partly Restore The device will restore to its default settings except for admin user information wired network parameters Wi F...

Страница 81: ...rm all zones in the area after the defined dwell time Stay When the people stays inside the detection area turn on the Stay mode to arm all the perimeter burglary detection such as perimeter detector...

Страница 82: ...an move inside the area and alarm will not be triggered Disarm In Disarm mode all the zones of all areas will not trigger alarm no matter alarm events happen or not Clear Alarm Clear all the alarms tr...

Страница 83: ...e of the zone Steps 1 On the device list page tap the security control panel and then log in to the device if required to enter the control panel page 2 Tap Zone and then tap a zone in the Area page t...

Страница 84: ...riggered if an event or alarm occurs 4 3 12 Set Arming Disarming Schedule Set the arming disarming schedule to arm disarm a particular zone automatically On the device list page tap the security contr...

Страница 85: ...be triggered until the end of entry delay Note After set value for Entry Delay 1 and Entry Delay 2 you should set the entry delay of a specific zone to the value of Entry Delay 1 or Entry Delay 2 Exit...

Страница 86: ...the zone will not be armed disarmed in the holiday You should set the holiday schedule after enabling Note Up to 6 holiday groups can be set 4 3 13 Check System Status Zone Status Communication Statu...

Страница 87: ...sure you have linked a zone with a detector Make sure the zone is not bypassed Make sure you have not enabled the silent zone function Steps 1 Tap Notification in the mobile client to enter the page F...

Страница 88: ...larm is triggered 4 3 15 Set Network Camera Channel Steps 1 On the device list page tap the security control panel and then log in to the device if required to enter the control panel page 2 Tap Netwo...

Страница 89: ...3 Edit parameters 4 Tap to save 7 Optional Select a channel and tap Delete to delete it 4 3 16 Set Event Video Settings On the device list page tap the security control panel and then log in to the de...

Страница 90: ...ct the resolution of the video output Bitrate The higher value corresponds to the higher video quality but the better bandwidth is required Before Alarm Length of cached video before alarm After Alarm...

Страница 91: ...red to enter the control panel page 2 Tap Zone to enter the zone list page 3 Select a zone to enter the zone settings page 4 Tap Link Camera to enter the Link Camera page Figure 4 57 Link Camera Page...

Страница 92: ...nel the sytem will check the detector status If the detector is in fault you will need to choose whether to arm the system with fault While the system is armed the control panel will prompt the result...

Страница 93: ...lient Disarming Indication The arming disarming indicator flashes 30s while the user successfully disarm the system through the entry exit route The system will report the disarming result after the o...

Страница 94: ...Green Successful Operation Red Press the Key 2 Away Arming 3 Clearing Alarm 4 Stay Arming 5 Disarming 6 Panic Alarm Duress Alarm Hold the key for 2 seconds an alarm report will be send to the alarm c...

Страница 95: ...rations and Indications Keyfob Operation Result Indication Armed Red LED Flashes Once Arming Failed Green LED Flashes Once Arming Green LED Flashes 9 Times No Arming Permission Yellow LED Flashes 4 Ti...

Страница 96: ...he device port No as 80 The user name and password when adding device are the activation user name and password 3 Click to enter the Remote Configuration page after the device is completely added 5 5...

Страница 97: ...Group 4 Click Add to add the device 5 5 2 Add Device to the Client Software through Cloud P2P Before You Start Enter the prerequisites here optional Steps 1 Click Device Management Device on the Main...

Страница 98: ...oud P2P 4 Enter Serial No and Verification Code or click Online Device to select a device Note The device should be on the same network segment as the computer so you can find it in the online device...

Страница 99: ...curity Control Panel Sounder to enter the page 2 You can Enable or Close the selected sounders 5 6 Use the Web Client Steps 1 Connect the device to the Ethernet 2 Search the device IP address via the...

Страница 100: ...ypad 5 Click OK and the card tag information will be displayed in the list Note The card supports at least 20 thousand serial numbers 6 Optional Click and you can change the card tag settings includin...

Страница 101: ...ional Click to edit the keyfob information Figure 5 8 Edit Keyfob 7 Set the keyfob name 8 Select the keyfob linked area and related net user 9 Enable Silence the Panic Alarm according to your needs Si...

Страница 102: ...r and maintenance Note The default user name of admin account is admin The password is the activation password The default password of the installer is installer12345 and the default password of the m...

Страница 103: ...assword of your own choosing using a minimum of 8 characters including at least three kinds of following categories upper case letters lower case letters numbers and special characters in order to inc...

Страница 104: ...tus alarm status detector battery capacity and signal strength Area You can view area status Sounder You can view sounder status battery status and signal strength Relay You can view relay status and...

Страница 105: ...t the device on the Device Management page and click or enter the device IP address in the address bar of the web browser and log in Click Device Status Area to enter the page Figure 5 11 Area Status...

Страница 106: ...check sounders and click Open or Close to control sounders 5 10 Relay Operation Open or close the relay In the client software select the device on the Device Management page and click or enter the d...

Страница 107: ...cable is loose and the panel network is abnormal 2 The panel port has been modified Please add a port to the web address for further access A 1 3 Hik Connect is Offline Fault Description The web page...

Страница 108: ...2 Mutual Exclusion of Functions A 2 1 Unable to Enter Registration Mode Fault Description Click the panel function key and prompt key invalid Solution The panel is in AP mode Switch the panel to stati...

Страница 109: ...s While Arming A 4 1 Failure in Arming When the Arming Process is Not Started Fault Description When the panel is arming prompt arming fails Solution The panel does not enable forced arming and when t...

Страница 110: ...table 1 1 A 6 2 Failed to Send Mail during Use Fault Description Check the panel exception log There is mail sending failure Solution The mailbox server has restricted access Please log in to the mail...

Страница 111: ...de as the login password 2 SMTP login permission is needed to open A 6 5 Failed to Send Mails to Yahoo Fault Description The receiver s mailbox is yahoo Click test inbox and prompt test fails 1 The se...

Страница 112: ...ult to use port 25 without encryption or using port 465 if SSL TLS is used Port 587 is mainly used for STARTTLS protocol mode The STARTTLS protocol mode that is usually used by default when selecting...

Страница 113: ...nter the defense area without alarm Audible Response Trigger the system sound and sounder Voice Prompt Zone X alarm Follow Zone The zone acts as delayed zone when it detects triggering event during sy...

Страница 114: ...disarm after being restored In the case of the tampering alarm the arming and disarming operation will not be triggered Virtual Zone Keypad Keyfob The system will immediately alarm when it detects tr...

Страница 115: ...Input Types Operations Voice Prompt Armed Arming failed Hybrid Security Control Panel User Manual 107...

Страница 116: ...rm event occurs The alarm output will be activated after the configured exit enter delay After the configured output delay disarm the control panel or clear alarm Zone Linkage When alarm event occurs...

Страница 117: ...nt Types Custom Default 1 client software notification Default 2 alarm receiving center 1 2 Default 3 mobile client Default 4 telephone Alarm and Tamper Life Safety Event System Status Panel Managemen...

Страница 118: ...o Yesd Yesd Yesd Adding Editing Level 2 User and Verification Code No Yes Yes No Adding Editing Configuration Data No No Yes No Replacing software and firmware No No No Yes Note a By the condition of...

Страница 119: ...can login the controller without the permission assignment of the user level 2 The user level 4 can login the controller only when the user level 2 or level 3 has assigned permissions to the user leve...

Страница 120: ...A 1121 Control Panel Duress HA 1122 Zone Silent Panic Alarm HH 3122 Silent Panic Alarm Restored NA 1780 Timeout Alarm BH 3780 Timeout Alarm Restored PA 1120 Panic Alarm PH 3120 Panic Alarm Restored BA...

Страница 121: ...Panel Reset YM 1311 Battery Fault YR 3311 Battery Fault Restored ES 1341 Module Expander Tampered EJ 3341 Expander Tamper Restored TA 1334 Repeater Wireless Repeater Tampered TR 3334 Wireless Repeater...

Страница 122: ...ne Arming CL 3441 Stay Arming CT 1452 Late to Disarm CD 1455 Auto Arming Failed BB 1570 Zone Zone Bypassed BU 3570 Zone Bypass Restored TS 1607 Control Panel Test Mode Entered TE 3607 Test Mode Exited...

Страница 123: ...rm Restored PA 1120 Control Panel Keypad Keyfob Panic Alarm FA 1110 Keypad Keyfob Fire Alarm CI 1454 Area Arming Failed DK 1501 Keypad Keypad Locked DO 3501 Keypad Unlocked UY 1381 Zone Wireless Detec...

Страница 124: ...rk Connected NT 1352 SIM Card Exception NT 1351 Wi Fi Communication Fault NR 3351 Wi Fi Connected XQ 1344 RF Signal Exception XH 3344 Normal RF Signal NT 1352 Network Flow Exceeded XT 1384 Keyfob Low...

Страница 125: ...Zone Detector Deleted 3306 Detector Added 1306 Module Expander Deleted 3306 Expander Added 1306 Repeater Wireless Repeater Deleted 3306 Wireless Repeater Added 1306 Siren Wireless Siren Deleted 3306...

Страница 126: ...ain this permission you can contact technical support The device has admin installer maintenance operator account You can use these accounts to access and configure the device Table G 1 User Privacy I...

Страница 127: ...UD19878B...

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