HERCULANO
– ALFAIAS AGRÍCOLAS, S.A
.
APARTADO 1 – 3720-051 Loureiro OAZ – Oliveira de Azeméis – Portugal
Tel.: (351)256 661 900 Fax: (351)256 692 497 e-mail:
Internet: www.herculano.pt
31
14.
WARRANTY CONDITIONS
1º
The products from our factory have a 12 month warranty, counted from the date on the remittance
slip, which covers any manufacturing defect.
2º
The Warranty Certificate must be sent to us after sale to the end client.
No warranty claims will be processed if this document is not in our possession.
3º
HERCULANO does not accept any claims resulting from products being used for work that is not
recommended.
4º
Any repairs made during the warranty period without prior consent from our Technical Services
will annul the right to warranty.
5º
Any alteration made by the client to the characteristics of the products will cancel the warranty.
6º
The warranty will be cancelled if the breakdown is caused by incorrect usage.
7º
The warranty only covers replacement parts from our factory, not including labour and transport.
8º
Claims under warranty must be made by filling in and sending the
“Claim Request” document.
9º
All components requested by the client will be invoiced when they leave the factory. The replaced
components will only be credited after being analysed by Technical Services, and after the factors
that caused the damage are verified and accepted.
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