USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
Page 30 of 32
Super Pump VS Variable Speed Pump
IS26115VSP Rev-A
DATE OF INSTALLATION
____________________
INITIAL PRESSURE GAUGE READING (CLEAN FILTER)
_______________________
PUMP MODEL
__________________
11.2.
Check System Messages
Code Troubleshooting
Check System
DC voltage too high
Indicates that the DC bus voltage is too high. Verify that line voltage is within 10% (104-126
VAC) of pump rated voltage at the terminal block.
Check System
DC voltage too low
Indicates that the DC bus voltage is too low. Verify that line voltage is within 10% (104-126
VAC) of pump rated voltage at the terminal block. Also, verify that power supply connections
are properly made at the circuit breaker as well as at the terminal block.
Check System
Drive is overheated
Indicates that the internal components of the drive have become overheated. Motor airflow
path should be checked for obstructions and cleared if present. Check ambient temperature
and verify against motor nameplate (50°C/122°F).
Check System
Drive overload
Indicates that motor current is too high. Check impeller, diffuser, shaft seal, and motor for any
issues or binding.
Check System
Pump failed to start
Indicates that the drive was not able to start the motor. Check impeller, diffuser, shaft seal,
and motor for any issues or binding.
Check System
Motor phase lost
Indicates that one of the motor phases is open and that the motor/drive may need to be
replaced. Contact Hayward Technical Service for additional assistance.
Check System
Processor failed
Indicates that there is a problem with the processor in the motor/drive, and that the
motor/drive may need to be replaced. Contact Hayward Technical Service for assistance.
Check System
Communication failed
Indicates that there are communication problems between the user interface and motor/drive.
Connections between the user interface and motor/drive should be verified.
Check System
Memory failed
Indicates that the drive memory has been damaged or corrupted, and that the motor/drive
may need to be replaced. Contact Hayward Technical Service for additional assistance.
Check System
Drive comm failed
Indicates that there are communication problems inside the motor/drive, and that the
motor/drive may need to be replaced. Contact Hayward Technical Service for assistance.
Check System
Error code XX
Indicates that the user interface is receiving an error from the motor/drive that it does not
understand. Contact Hayward Technical Service for additional assistance.
Note:
All errors can be manually reset by pressing Stop/Resume when the error message is shown, or by cycling
power applied to the pump after the error has occurred. Under certain circumstances, the “Drive overload” error can
only be reset by cycling power applied to the pump. If the troubleshooting steps listed above do not help to resolve
the error condition, then the problem may be internal to the motor/drive. Contact Hayward Technical Service at
(908) 355-7995 for additional assistance.
12.
Product Registration
*Retain this Warranty Certificate in a safe and convenient location for your records