Troubleshooting table
Page EN-30
Problem
Possible cause
Solutions, tips
Suction force is
weak.
Dust bag is
not positioned
correctly.
Insert the dust bag correctly.
Dust bag is full.
Change the dust bag.
Brush / nozzle
is not positioned
correctly.
Position the brush / nozzle
correctly.
Object is plugging
the nozzle.
Press the On-Off foot switch/
suction force control unit,
disconnect the mains plug
from the socket, check the
telescopic tube and suction
hose for blockage. Remove
object.
Filters are inserted
incorrectly or are
contaminated.
Insert filters correctly and/or
clean.
Air by-pass vent
(30) is open.
Close the air by-pass vent.
Dust is
escaping from
the appliance.
The dust bin (4) is
full.
Change the dust bin.
Dust bin is
not positioned
correctly.
Insert the dust bin correctly.
Filters are inserted
incorrectly or are
contaminated.
Insert filters correctly and/or
clean.
In rare cases this can make a whistling noise initially. This is not a
malfunction and stops after a while.