Troubleshooting table
Page EN-29
Problem
Possible cause
Solutions, tips
Appliance
switches itself
off.
Brush/nozzle
blocked.
Press the On-Off foot switch/
suction force control unit,
disconnect the mains plug
from the socket, clean the
brush/nozzle.
Motor protection
filter (37) blocked.
Overheat
protection has
been activated.
Press the On-Off foot switch/
suction force control unit,
disconnect the mains plug
from the socket, allow the
appliance to cool down for at
least 30 minutes and clean the
motor protection filter.
Telescopic tube
(17)/ suction hose
(16) is blocked.
Press the On-Off foot switch/
suction force control unit,
disconnect the mains plug,
check the telescopic tube and
suction hose for blockage and
clean if necessary.