Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically switches on.
Appliance cools
too quickly.
Temperature has been set
too low.
Select a higher setting (see “Setting the
temperature” on page EN-12).
The appliance
doesn’t cool
sufficiently.
Temperature has been set
too high.
Select a lower setting (see “Setting the
temperature” on page EN-12).
Appliance door not tightly
closed or door seal is not
completely tight.
See “Checking and cleaning the door
seals” on page EN-16.
The appliance is near a heat
source.
Place the insulation plate between the
appliance and the heat source or change
the location.
Food has been stored warm. Only store cooled foods.
Ambient temperature too low
or too high.
Adjust ambient temperature (see “Getting
started” on page EN-19).
Compressor seems
defective.
Adjust the temperature to +2 °C, activate
“Quick refrigerating”. If the compressor
does not switch on within an hour, please
contact our Service department (see
page EN-29).
Troubleshooting table
Page EN-27
