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Hampton
®
H27U-NG/H27U-LP Direct Vent Freestanding Gas Stove
maintenance
Top View of pilot flame
Maintenance Instructions
1)
Always turn off the valve before cleaning. For
relighting, refer to lighting instructions. Keep
the burner and control compartment clean by
brushing and vacuuming at least once a year.
When cleaning the logs, use a soft clean paint
brush as the logs are fragile and easily dam-
aged.
2)
Clean glass (never when unit is hot), appliance,
and door with a damp cloth. Never use an
abrasive cleaner.
CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR SER-
VICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERAT-
ING THE APPLIANCE.
CLOTHING OR OTHER FLAM-
MABLE MATERIAL SHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
Top View of pilot flame
Incorrect flame pattern will have small, probably
yellow flames, not coming into proper contact with
the rear of the burner or thermopile.
Normal Operating Sounds of
Gas Appliances
It is possible that you will hear some sounds from
your gas appliance. This is perfectly normal due to
the fact that there are various gauges and types
of steel used within your appliance. Listed below
are some examples. All are
normal operating
sounds
and should not be considered as defects
in your appliance.
Blower:
Hampton
®
gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of your
fan speed control.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a different
gauge material from the rest of the firebox and
body. Therefore, the varying thicknesses of steel
will expand and contract at slightly different rates
which can cause "ticking" and "cracking" sounds.
You should also be aware that as there are tempera-
ture changes within the unit these sounds will likely
re-occur. Again, this is normal for steel fireboxes.
Blower Thermodisc:
When this thermally activated switch turns ON it will
create a small "clicking" sound. This is the switch
contacts closing and is normal.
Pilot Flame:
While the pilot flame is on it can make a very slight
"whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will expand
and contract at different rates resulting in some
"cracking" and "ticking" sounds will be heard
throughout the cycling process.
WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTED
TO THE HAZARDS OF HIGH
SURFACE TEMPERATURE AND
SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD
BE CAREFULLY SUPERVISED
WHEN THEY ARE IN THE SAME
ROOM AS THE APPLIANCE.
DO NOT USE THIS APPLIANCE
IF ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL A
QUALIFIED SERVICE TECHNI-
CIAN TO INSPECT THE APPLI-
ANCE AND TO REPLACE ANY
PART OF CONTROL SYSTEM
AND ANY GAS CONTROL WHICH
HAS BEEN UNDER WATER.
8)
Each time the appliance is lit, it may cause
condensation and fog the glass. This con-
densation and fog is normal and will disap-
pear in a few minutes as the glass heats up.
Never operate the appliance without the
glass properly secured in place.
9)
Periodically check the pilot flames. Correct
flame pattern has three strong blue flames: 1
flowing around the thermopile and 1 around
the thermocouple, and 1 flowing across the
rear of the burner (it does not have to be
touching the burner).
Note: If you have an incorrect flame pat
-
tern, contact your Hampton
®
dealer
for further instructions.
General Vent Maintenance
3)
The heater is finished in a porcelain finish or
with a heat resistant paint and should only
be refinished with heat resistant paint (not
with wall paint).
Never use an abrasive cleaner on the por-
celain finish as it may scratch the surface.
4)
Make a periodic check of burner for proper
position and condition. Visually check the
flame of the burner periodically, making sure
the flames are steady; not lifting or floating.
If there is a problem, call a qualified service
person.
5)
Caution: Label all wires prior to discon-
nection when servicing controls. Wiring
errors can cause improper and danger-
ous operation.
6)
The appliance and venting system must be
inspected before use, and at least annually,
by a qualified field service person, to ensure
that the flow of combustion and ventilation
air is not obstructed.
During the annual service call, the burner
should be removed from the burner tray
and cleaned. Replace the embers but do
not block the pilot.
7)
Keep the area near the appliance clear and
free from combustible materials, gasoline,
and other flammable vapours and liquids.
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