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Troubleshooting when there is no terminal display

If there is no output information after the configuration is powered on, please check whether:

z

The power supply is normal

z

The console cable is properly connected

If no problems are found after the above-mentioned items have been checked, the cause may lie in the
console cable or the settings of the terminal (such as HyperTerminal) parameters. Please perform the
corresponding check.

Troubleshooting when the terminal display is illegible

If there is illegible display at the configuration terminal, the cause might lie in the parameter setting error
at the terminal (such as HyperTerminal). Verify the following terminal parameter (such as hyper terminal)
settings:

z

Baud rate: 9,600

z

Data bits: 8

z

Parity: none

z

Stop bits: 1

z

Flow control: none

z

Emulation: VT100.

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Содержание H3C S5800-32F

Страница 1: ...H3C S5800 Series Ethernet Switches Installation Manual Hangzhou H3C Technologies Co Ltd Manual Version 5W101 20090604 ...

Страница 2: ...Point SecEngine SecPath Comware Secware Storware NQA VVG V2 G Vn G PSPT XGbus N Bus TiGem InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co Ltd All other trademarks that may be mentioned in this manual are the property of their respective owners Notice The information in this document is subject to change without notice Every effort has been made in the preparation of this docum...

Страница 3: ...ion of system files and so on 5 Loading Software Introduces how to loading application files and upgrading the Boot ROM program by using the host software package 6 Maintenance and Troubleshooting Introduces how to maintain software and hardware of the H3C S5800 series Appendix Appendix A Lightning protection of the H3C S5800 series switch Appendix B Obtaining Support for your Product Conventions ...

Страница 4: ... LSW1BFAN Installation Manual Introduces the features specifications installation and removal of the LSW1FAN and LSW1BFAN fan modules Obtaining Documentation and Technical Support To obtain up to date documentation and technical support go to http www h3c com and select your country or region Depending on your selection you will be redirected to either of the following websites At http www h3c com...

Страница 5: ...mentation to info h3c com We appreciate your comments Environmental Protection This product has been designed to comply with the requirements on environmental protection For the proper storage use and disposal of this product national laws and regulations must be observed ...

Страница 6: ...t 1 13 USB Interface 1 13 10 100 1000Base T Ethernet Port 1 13 100 1000Base X SFP Interface 1 13 SFP Interface 1 15 LEDs 1 17 System Status LED 1 17 Hot Swappable Power Module Status LEDs 1 18 RPS Status LED 1 18 Port Mode LED 1 19 Seven Segment LED 1 19 10 100 1000Base T Auto Sensing Ethernet Port Status LED 1 20 100 1000Base X SFP Interface Status LED 1 21 SFP Interface Status LED 1 22 Managemen...

Страница 7: ...lation Sites 3 10 Installing a Power Module 3 12 Installing the Power Module 3 12 Removing the Power Module 3 14 Connecting the Power Cord 3 14 Connecting an AC Power Cord 3 15 Connecting an RPS DC Power Cord 3 16 Connecting a Power Cord to the PSR150 A PSR150 D 3 18 Connecting a Power Cord to the PSR300 12A PSR300 12D1 3 19 Connecting a Power Cord to the PSR750 A PSR750 D 3 21 Installing an Inter...

Страница 8: ... Using FTP Through Ethernet Port 5 15 Loading Software Through CLI 5 18 Loading Software Through USB Interface 5 18 Loading Software Using FTP 5 19 Loading Software Using TFTP 5 20 6 Maintenance and Troubleshooting 6 1 Software Loading Failure 6 1 Password Loss 6 1 User Password Loss 6 1 Boot ROM Password Loss 6 1 Power Module Failure 6 2 Fixed Power Module Failure 6 2 Hot Swappable Power Module F...

Страница 9: ...terconnected as a logical entity to form a new intelligent network featuring high availability scalability and manageability The S5800 series support H3C Open Application Architecture OAA platform To enable features such as firewall anti virus IPS and wireless access control on the switches you only need to insert OAP cards into the switches and configure these features on the OAP cards The S5800 ...

Страница 10: ...ces 4 24 SFP interfaces 4 You can plug an SFP transceiver SFP transceiver or SFP cable into the SFP interface An SFP interface plugged in with an SFP cable can be used to connect IRF devices Number of supported interface cards 2 on the front panel 1 on the rear panel 1 on the rear panel 1 on the rear panel 1 on the rear panel 1 on the front panel Interface card models supported optional LSW1SP4P0 ...

Страница 11: ...52 VDC to 55 VDC Rated voltage 10 8 VDC to 13 2 VDC Rated voltage 52 VDC to 55 VDC Rated voltage 10 8 VDC to 13 2 VDC Rated voltage 52 VDC to 55 VDC Rated voltage 52 VDC to 55 VDC Power consumptio n DC 94 W AC 96 W 102 W DC 107 W AC 131 W 67 W DC 64 W AC 85 W DC 58 W AC 67 W Power consumptio n full configuratio n Single DC output 1840 W 1500 W for PoE output Dual DC outputs 1840 W 1500 W for PoE o...

Страница 12: ... X SFP interface status LED 14 Port status LED mode switching button 15 100 1000Base X SFP interface 16 10 100 1000Base T auto sensing Ethernet port z The S5800 60C PWR provides two interface card slots on its front panel Each slot is installed with a filler panel when the switch is shipped The above figure illustrates a switch with two LSW1SP4P0 interface cards z You can select one or two interfa...

Страница 13: ...upported by the S5800 60C PWR and see Installing a Power Module on page 3 12 for the installation of power modules See H3C PSR300 12A PSR300 12D1 Power Modules User Manual and H3C PSR750 A PSR750 D Power Modules User Manual for the detailed description of the power modules z The S5800 60C PWR provides a PoE module slot on its real panel The slot is installed with a filler panel when the switch is ...

Страница 14: ...amage to the logo panel z Insert your finger into the notch on the right side of the logo panel to open it Do not try to open the logo panel from any other parts z The logo panel is attached to the chassis through a rubber strip on its left Swing the logo panel within the elasticity of the rubber strip Do not pull or swing the logo panel with excessive force otherwise the rubber strip may fall off...

Страница 15: ...ard slot on its rear panel The slot is installed with a filler panel when the switch is shipped The above figure illustrates a switch with one LSW1SP4P0 interface card z You can select an interface card for your switch as needed See Interface Cards on page 1 26 for the interface card models supported by the S5800 series and see Installing an Interface Card on page 3 24 for the installation of inte...

Страница 16: ...4 and Figure 1 5 Rear Panel Figure 1 8 S5800 56C PWR rear panel 1 RPS receptacle 2 Bail latch 3 Grounding screw 4 Interface card 5 AC receptacle z The S5800 56C PWR provides one interface card slot on its rear panel The slot is installed with a filler panel when the switch is shipped The above figure illustrates a switch with one LSW1SP4P0 interface card z You can select an interface card for your...

Страница 17: ...receptacle protective cover 3 Grounding screw 4 Interface card 5 AC receptacle z The S5800 32C provides one interface card slot on its rear panel The slot is installed with a filler panel when the switch is shipped The above figure illustrates a switch with one LSW1SP4P0 interface card z You can select an interface card for your switch as needed See Interface Cards on page 1 26 for the interface c...

Страница 18: ... receptacle 2 Bail latch 3 Grounding screw 4 Interface card 5 AC receptacle z The S5800 32C PWR provides one interface card slot on its rear panel The slot is installed with a filler panel when the switch is shipped The above figure illustrates a switch with one LSW1SP4P0 interface card z You can select an interface card for your switch as needed See Interface Cards on page 1 26 for the interface ...

Страница 19: ... the console port and USB interface open the logo panel as shown in Figure 1 4 and Figure 1 5 z The S5800 32F provides one interface card slots on its front panel The slot is installed with a filler panel when the switch is shipped The above figure illustrates a switch with one LSW1SP4P0 interface card z You can select an interface card for your switch as needed See Interface Cards on page 1 26 fo...

Страница 20: ...for your switch as needed See Hot Swappable Power Modules on page 1 23 for the power module models supported by the S5800 32F and see Installing a Power Module on page 3 12 for the installation of power modules See H3C PSR150 A PSR150 D Power Modules User Manual for the detailed description of the power modules Ports Console Port Each S5800 series provides one console port on the front panel Table...

Страница 21: ...nt with the OHC standard on the front panel The USB interface supports an upload and download speed of 12 Mbps With this USB interface you can access the file system on the flash of the switch to upload or download application and configuration files 10 100 1000Base T Ethernet Port Each S5800 series except the S5800 32F provides 10 100 1000Base T Ethernet ports on its front panel Table 1 4 describ...

Страница 22: ... L X SM1490 BIDI Note that these two transceive r models should be used in pairs TX 1490 nm RX 1310 nm LC 9 125 µm single mode optical fiber 10 km about 6 2 mi GE SFP transceiver SFP GE T RJ 45 Twisted pair cable 100 m 328 1 ft SFP FE SX MM1310 A 62 5 125 µm multimode optical fiber 2 km about 1 2 mi SFP FE LX SM1310 A 9 125 µm single mode optical fiber 15 km about 9 3 mi SFP FE LH40 SM1310 1310 nm...

Страница 23: ...ng the networking flexibility Table 1 6 Transceivers and cables supported by SFP interfaces Transceive r Cable type Transceiver Cable Central wavelength Connect or Fiber Max transmis sion distance 50 125 µm multimode optical fiber 550 m 1804 5 ft SFP GE SX MM850 A 850 nm 62 5 125 µm multimode optical fiber 275 m 902 2 ft SFP GE LX SM1310 A 10 km about 6 2 mi SFP GE LH40 SM131 0 1310 nm 40 km about...

Страница 24: ...n the S5800 series z The types of SFP and SFP transceivers may update with time For information about transceivers contact H3C technical support or marketing staff z For the models and specifications of each kind of transceivers refer to H3C Low End Series Ethernet Switches Pluggable Modules Manual The S5800 series support the Intelligent Resilient Framework IRF feature where physical connections ...

Страница 25: ...e Status LED on page 1 21 SFP interface status LED All series except S5800 60C PWR See SFP Interface Status LED on page 1 22 Management Ethernet port status LED S5800 32F See Management Ethernet Port Status LED on page 1 22 OAP card status LED S5800 60C PWR See OAP Card Status LED on page 1 22 PoE module status LED S5800 60C PWR See PoE Module Status LED on page 1 23 Interface card status LED All ...

Страница 26: ...wappable power module slot 2 or no power is input RPS Status LED The RPS status LED helps you determine the working status of the RPS of the switch For the RPS status LED on an S5800 32C and S5800 56C refer to Table 1 10 for details For the RPS status LED on an S5800 32C PWR and S5800 56C PWR refer to Table 1 11 for details Table 1 10 Description of the RPS status LED on an S5800 32C and S5800 56C...

Страница 27: ...ing status of the device For details refer to Table 1 13 Table 1 13 Seven segment LED description 1 Status LED System status LED SYS Seven segment LED Description Flashing green The LED displays the specific numbers one by one POST running The LED displays the POST test ID Flashing red The LED flashes the specific numbers POST failed The LED flashes the POST test ID of the failed test Flashing gre...

Страница 28: ... 100 For example when the LED displays the sign it indicates that the PoE power currently provided by the switch occupies 0 to 20 of the total PoE power that the switch can provide 10 100 1000Base T Auto Sensing Ethernet Port Status LED The port mode LED and the 10 100 1000Base T auto sensing Ethernet port status LED together indicate the port operation status Refer to Table 1 15 for details Table...

Страница 29: ...z POST failed on the port Steady yellow duplex mode Off No link is present on the port 100 1000Base X SFP Interface Status LED The port mode LED and the 100 1000Base X SFP interface status LED together indicate the SFP interface operation status Refer to Table 1 16 for details Table 1 16 100 1000Base X SFP interface status LEDs description Status Port mode LED Ethernet port status LED Description ...

Страница 30: ...ll duplex mode the LED is fast flashing when data is being sent and or received on the port Flashing yellow 3 Hz POST failed on the port Steady yellow duplex mode Off No link is present on the port Management Ethernet Port Status LED The S5800 32F provides two management Ethernet port status LEDs LINK and ACT on its rear panel Table 1 18 describes the status LEDs Table 1 18 The S5800 32F managemen...

Страница 31: ...le is installed Interface Card Status LED Among the S5800 series switches the S5800 32C S5800 32C PWR S5800 56C and S5800 56C PWR provide an interface card slot on the rear panel You can view the interface card status LED on the front panel of the switch to determine the status of the interface card For details see Table 1 21 Table 1 21 Description of the interface card status LED Mark Status Desc...

Страница 32: ...5800 32F Rated voltage range 100 VAC to 240 VAC 50 Hz or 60 Hz Max voltage range 90 VAC to 264 VAC 47 Hz or 63 Hz Output voltage 12 V Max output current 25 A PSR300 12A Max output power 300 W S5800 60C PWR Rated voltage range 48 VDC to 60 VDC Max voltage range 40 5 VDC to 72 VDC Output voltage 12 V Max output current 25 A PSR300 12D1 Max output power 300 W S5800 60C PWR Rated voltage range 100 VAC...

Страница 33: ...l procedures illustrated in Figure 1 16 and Figure 1 17 respectively to prevent damage to the device and personal injury Figure 1 16 Installation procedure Install the power module Connect the power cord Switch on the power module Install the power module Connect the power cord Switch on the power module Figure 1 17 Removal procedure Switch off the power module Disconnect the power cord Remove the...

Страница 34: ... The S5800 series provide interface card slots on the front or rear panel You can select different interface cards as needed Table 1 24 describes the optional interface cards at present Table 1 24 H3C S5800 series interface card types Interface card type Name Description LSW1SP4P0 4 Port 10 GE Ethernet SFP optical interface card Provides four 10 Gbps SFP optical interfaces LSW1SP2P0 2 port 10 GE S...

Страница 35: ...ore 1 GHz Memory 2 G CF card Maximum capacity of 1 GB default For the detailed description of different types of OAP cards refer to H3C OAP Card User Manual Hot Swappable PoE Module A switch supporting PoE can supply power to powered devices PD such as IP telephone wireless LAN access point AP and web camera from Ethernet ports through twisted pair cables The S5800 60C PWR adopts the hot swappable...

Страница 36: ...s Installation Site The S5800 series must be used indoors You can mount the switch in a rack or on a workbench but make sure z Adequate clearance is reserved at the air inlet exhaust vents for ventilation z The rack or workbench has a good ventilation system z The rack is sturdy enough to support the device and its accessories z The rack or workbench is well earthed To ensure normal operation and ...

Страница 37: ...harmful gases such as SO2 H2S NH3 and Cl2 For specific requirements see the following table Table 2 2 Harmful gas limits in the equipment room Gas Maximum concentration mg m3 SO2 0 2 H2S 0 006 NH3 0 05 Cl2 0 01 Electromagnetic Susceptibility The operation of your switch can be affected by external interferences such as conducted emission by capacitance coupling inductance coupling electromagnetic ...

Страница 38: ...is operating do not stare into the optical port because the laser light emitted from the optical fiber may hurt your eyes Installation Tools z Flat blade screwdriver z Phillips screwdriver z ESD preventive wrist strap The installation tools are not shipped with the S5800 series ...

Страница 39: ...sking the agent to maintain the switch You need to get the permission of the local agent before you can open the chassis Otherwise you will be responsible for irreversible damages caused by your operations The switches in the installation procedures of this chapter are only for illustration sake For real appearance of the switch refer to the actual product ...

Страница 40: ...lation flow of the switch Installing the Switch into a 19 Inch Rack Using Mounting Brackets The S5800 series can be installed into a 19 inch rack with load bearing mounting brackets Figure 3 2 and Figure 3 3 show how to install an S5800 series into a 19 inch rack ...

Страница 41: ...positions for mounting brackets Front center or rear mounting Install the mounting brackets to the left and right sides of the switch Mount the switch to a rack Introduction to Mounting Brackets and Cable Management Brackets Table 3 1 Mounting brackets and cable management brackets for the S5800 series Model Mounting bracket Cable management bracket Description S5800 56C PWR S5800 56C S5800 32C PW...

Страница 42: ...s to a Switch The mounting brackets can be attached to a switch for center front or rear mounting You can choose a proper position according to the actual requirements Step1 Fix the left and right mounting brackets respectively to the left and right sides of the chassis Figure 3 6 Figure 3 7 and Figure 3 8 show how to install the 1U brackets for front mounting center mounting and rear mounting Fig...

Страница 43: ... brackets are the same Figure 3 9 Attach the 2U cable management bracket and mounting bracket kits Note that if the 2U mounting bracket is used for a center mounting of the S5800 60C PWR you need to separate the mounting bracket and cable management bracket they are fixed by default to separate them use a screwdriver to loosen the three captive screws as shown in Figure 3 10 Then follow the steps ...

Страница 44: ...ils refer to Attaching the Mounting Brackets to a Switch on page 3 4 Step3 Hold the bottom of the switch and gently place the switch on the rack to a proper location with one person Step4 Fix the mounting brackets with screws anti rust screws prepared by yourself with another person to install the switch to the rack horizontally If support trays are provided on the rack you can mount the switch to...

Страница 45: ...to a rack are similar For how to mount a switch to a rack based on different positions of the mounting brackets see Figure 3 11 Mounting the Switch on a Workbench In many cases standard 19 inch cabinets are not available Therefore switches are often placed on clean workbenches To place the switch on a workbench follow these steps ...

Страница 46: ...ith a noise filter whose central ground is directly connected to the chassis forming the so called chassis ground commonly known as PGND This chassis ground must be securely connected to the earth so that the faradism and leakage electricity can be safely released to the earth enhancing the EMS capability of the switch When a Grounding Strip is Available When a grounding strip is available at the ...

Страница 47: ...naked metal part through the black insulation covering into the end of the OT terminal Two OT terminals are provided with the PGND cable when shipped with the switch select a proper OT terminal according to the size of the grounding post Step3 Secure the metal part of the cable to the OT terminal with a crimper and then cover it with the insulation covering Then heat the insulation covering with a...

Страница 48: ...e angel iron or steel tube and treat the joint for corrosion protection Figure 3 14 Ground the switch by burying the grounding conductor into the earth 1 Grounding screw 2 PGND cable 3 Earth 4 Joint 5 Grounding conductor 6 Switch rear panel In Other Installation Sites When the switch is AC powered For an AC powered switch if neither of the above mentioned two conditions is available ground the swi...

Страница 49: ...available ground the switch through the return wire RTN of the DC power supply In this case make sure this RTN wire is well connected to the ground at the DC output of the DC power cabinet Figure 3 16 Ground through the PGND of a power cabinet 2 1 3 4 5 6 8 10 11 7 9 1 DC power input 2 Switch rear panel 3 Grounding screw 4 PGND cable 5 AC DC power cabinet 6 48V strip 7 48V 8 RTN strip 9 RTN 10 PGN...

Страница 50: ...itch off the power module Disconnect the power cord Remove the power module Switch off the power module Disconnect the power cord Remove the power module Installing the Power Module The procedures of installing any type of hot swappable power module into the S5800 60C PWR and S5800 32F are similar The installation procedure is as follows Step1 Wear an ESD preventive wrist strap ensure a good skin ...

Страница 51: ...3 13 Figure 3 19 Install the PSR750 A PSR750 D to the switch remove the blank filler module Figure 3 20 Install the PSR750 A to the switch Figure 3 21 Install other power module models to the switch ...

Страница 52: ...owered device Step4 Loosen the captive screw of the power module anti clockwise with a Philips screwdriver until the captive screw falls off the powered device Step5 Grasp the handle of the module with one hand and pull it out a little hold the module bottom with the other hand and then pull the module slowly along the guide rails out of the slot z Put the power module into an antistatic bag after...

Страница 53: ... AC power supply Connecting a power cord to the PSR750 A Hot swappable power module PSR750 D DC power supply 54 VDC RPS power supply Connecting a power cord to the PSR750 D 54 VDC RPS power supply Connecting an AC Power Cord To connect an AC power cord follow these steps Step1 Install the bail latch Fix the bail latch into the holes located at the two sides of the AC power receptacle Then pull the...

Страница 54: ...Follow these steps to connect the power cord Step1 Keep the upside of the 54 VDC RPS plug on top and plug it in the RPS DC receptacle see callout 1 in Figure 3 26 If you plug it upside down the insertion is not smooth because of the specific structure design of the RPS DC receptacle and the RPS plug Step2 Use a flat blade screwdriver to fix the two screws on the RPS plug clockwise to secure the pl...

Страница 55: ...ide of the 12 VDC RPS plug on top and plug it in the RPS DC receptacle see callout 1 in Figure 3 28 If you plug it with the upside down the insertion is not smooth because of the specific structure design of the RPS DC receptacle and the RPS plug Step3 Use a flat blade screwdriver to fix the two screws on the RPS plug clockwise to secure the plug to the RPS DC receptacle see callout 2 in Figure 3 ...

Страница 56: ...e 3 29 Connect an AC power cord I Figure 3 30 Connect an AC power cord II Connecting a power cord to the PSR150 D 48 VDC equipment room power supply Step1 Keep the upside of the DC plug shipped with the device on top and plug it in the DC receptacle see callout 1 in Figure 3 31 If you plug it with the upside down the insertion is not smooth because of the specific structure design of the DC recept...

Страница 57: ...the RPS plug Step2 Use a flat blade screwdriver to fix the two screws on the RPS plug clockwise to secure the plug to the RPS DC receptacle see callout 2 in Figure 3 31 Step3 Connect the other end of the RPS DC power cord to the external RPS power supply system Connecting a Power Cord to the PSR300 12A PSR300 12D1 Connecting a power cord to the PSR300 12A Step1 Switch off the AC power module Step2...

Страница 58: ... top and plug it in the DC receptacle see callout 1 in Figure 3 34 If you plug it with the upside down the insertion is not smooth because of the specific structure design of the DC receptacle and the plug Step3 Use a flat blade screwdriver to fix the two screws on the DC plug clockwise to secure the plug to the DC receptacle see callout 2 in Figure 3 34 Step4 Connect the other end of the DC power...

Страница 59: ...lug Step2 Use a flat blade screwdriver to fix the two screws on the RPS plug clockwise to secure the plug to the RPS DC receptacle see callout 2 in Figure 3 34 Step3 Connect the other end of the RPS DC power cord to the external 54 VDC RPS power supply system Connecting a Power Cord to the PSR750 A PSR750 D Connecting a power cord to the PSR750 A Step1 Switch off the AC power module Step2 Pull the...

Страница 60: ...n the captive screws and remove the washer of the PSR750 D as shown in Figure 3 37 Step2 Insert the captive screws though the washers and OT terminals of the RPS power cords as shown in callout 1 in Figure 3 38 Step3 Use the Phillips screwdriver to fix the RPS power cords to the PSR750 D and ensure a good contact between the OT terminals and the PSR750 D as shown in callout 2 in Figure 3 38 Step4 ...

Страница 61: ...0 D and the RPS1000 A3 otherwise a power module may enter the over current protection state due to a connection failure and stop providing power supply to the switch z Use power cords of H3C to connect the PSR750 D to the RPS1000 A3 Pay attention to the positive and negative marks on the power cords to avoid connection mistakes z The RPS1000 A3 connected with the PSR750 D has eight outputs whereas...

Страница 62: ...Card Step1 Wear an ESD preventive wrist strap ensure a good skin contact and make sure that the ESD preventive wrist strap is properly grounded Step2 Loosen the mounting screws of the filler panel on the interface card slot of the switch s front panel with a Phillips screwdriver and remove the filler panel Figure 3 39 Remove a filler panel 1 Phillips screwdriver 2 Switch s front panel 3 Filler pan...

Страница 63: ...eased Step3 Hold the ejector levers at both sides of the interface card and push them outward Pull the interface card along the guide rails until it completely comes out of the switch chassis Figure 3 41 Remove an interface card 1 2 3 4 1 Switch s front panel 2 Interface card 3 Outward direction 4 Pull out direction When installing or removing an optional interface card pay attention to the follow...

Страница 64: ... used Keep the removed filler panel properly for future use Figure 3 42 Remove the filler panel 1 Rotation direction of the Phillips screwdriver 2 Filler panel of the OAP card slot 3 Phillips screwdriver Step3 Take the OAP card out of the package Step4 Push the OAP card slowly along the guide rails see 3 in Figure 3 43 and then push the ejector levers inward to lock the OAP card in position see 4 ...

Страница 65: ...tact and make sure that the ESD preventive wrist strap is properly grounded Step2 Loosen the captive screws on the OAP card counterclockwise with the Philips screwdriver until all spring pressure is released Step3 Hold each ejector lever with a hand and pull the ejector levers outward see 4 in Figure 3 44 Then pull out the OAP card slowly along the guide rails see 3 in Figure 3 44 Figure 3 44 Remo...

Страница 66: ...tive screws on the filler panel counterclockwise with a Phillips screwdriver and remove the filler panel from the slot to be used Keep the removed filler panel properly for future use Step3 Take the PoE module out of the package Step4 Push the PoE module slowly along the guide rails see callout 1 in Figure 3 45 and then push the ejector levers inward to lock the PoE module in position see callout ...

Страница 67: ...he PoE module z If you do not install a new PoE module in the slot install a filler panel to prevent dust from entering the switch and ensure the normal ventilation in the switch Verifying the Installation Before powering on the switch check that z There is enough space for heat dissipation around the switch and the rack or workbench is stable z The ground wire is connected z The selected power mo...

Страница 68: ...nfiguration environment setup Connecting the Console Cable Console Cable A console cable is an 8 core shielded cable One end of the cable is a crimped RJ 45 connector which is connected to the console port of the switch and the other end is a DB 9 female connector which is connected to the serial port on the console terminal as shown below Figure 4 2 Console cable Table 4 1 Console cable pinouts R...

Страница 69: ... switch z When disconnecting a PC from a powered on switch you are recommended to disconnect the DB 9 connector of the console cable from the PC after disconnecting the RJ 45 connector from the switch Setting Terminal Parameters When setting up the configuration environment through the console port the terminal or PC can use the terminal emulation program to communicate with the switch You can run...

Страница 70: ...enter the HyperTerminal window The Connection Description dialog box appears as shown below Figure 4 3 Connection description of the HyperTerminal Step2 Type the name of the new connection in the Name text box and click OK The following dialog box appears Select the serial port to be used from the Connect using drop down list Figure 4 4 Set the serial port used by the HyperTerminal connection ...

Страница 71: ...et Bits per second to 9600 Data bits to 8 Parity to None Stop bits to 1 and Flow control to None Figure 4 5 Set the serial port parameters Step4 Click OK after setting the serial port parameters and the system enters the HyperTerminal window shown below Figure 4 6 HyperTerminal window ...

Страница 72: ...operly connected z The power supply voltage meets the requirement of the switch z The console cable is properly connected the terminal or PC used for configuration has been started and the configuration parameters have been set Powering On the Switch The S5800 series have the same Boot ROM display style This document uses the Boot ROM output information on the S5800 56C as an example Starting H3C ...

Страница 73: ...ou press Ctrl B within five seconds the Boot ROM menu is displayed BOOT MENU 1 Download application file to flash 2 Select application file to boot 3 Display all files in flash 4 Delete file from flash 5 Modify BootRom password 6 Enter BootRom upgrade menu 7 Skip current configuration file 8 Set BootRom password recovery 9 Set switch startup mode 0 Reboot Enter your choice 0 9 Table 4 2 describes ...

Страница 74: ...in The main application file is self decompressing Done System is starting Board checking LSW15856C SDRAM fast selftest OK Flash fast selftest OK CPLD selftest OK Switch chip selftest OK PHY selftest OK Please check leds FINISHED User interface aux0 is available Press ENTER to get started The appearance of Press ENTER to get started indicates that the automatic startup of the switch is complete Pr...

Страница 75: ...tting done BOOT MENU 1 Download application file to flash 2 Select application file to boot 3 Display all files in flash 4 Delete file from flash 5 Modify BootRom password 6 Enter BootRom upgrade menu 7 Skip current configuration file 8 Set BootRom password recovery 9 Set switch startup mode 0 Reboot Enter your choice 0 9 Enter 0 The system reboots in fast startup mode and displays the following i...

Страница 76: ...h S5800_release bin The main application file is self decompressing Done System is starting User interface aux0 is available Press ENTER to get started The appearance of Press ENTER to get started indicates that the automatic startup of the switch is complete Press Enter The following prompt is displayed H3C You can configure the switch now The H3C series switches provide abundant command views Fo...

Страница 77: ...for upgrade are complete Boot ROM files A complete Boot ROM file includes a basic section and an extended section z The basic Boot ROM section is the smallest program file used to complete the primary initialization of the system z With rich human computer interaction HCI functions the extended Boot ROM section uses Ethernet interfaces for upgrading the applications and the boot system Approaches ...

Страница 78: ...amples in file loading Loading Software Through the Boot ROM Menu To load the Boot ROM and application files through the Boot ROM menu you need to correctly connect a user terminal to the switch using a console cable Introduction to the Boot ROM Menu Starting H3C S5800 56C BOOTROM Version 007 Copyright c 2004 2008 Hangzhou H3C Technologies Co Ltd Creation Date Dec 2 2008 17 43 47 CPU Clock Speed 7...

Страница 79: ...ash 4 Delete file from flash 5 Modify BootRom password 6 Enter BootRom upgrade menu 7 Skip current configuration file 8 Set BootRom password recovery 9 Set switch startup mode 0 Reboot Enter your choice 0 9 The items in the Boot ROM menu are described in Table 5 2 Table 5 2 Description of the Boot ROM menu Item Description 1 Download application file to flash Download the application file to the f...

Страница 80: ...ogram checks it using the agreed upon check method If the check succeeds the receiving program sends an acknowledgement character if the check fails it sends a reject character Upon receipt of the acknowledgement the sending program continues to send the next packet upon receipt of the reject it retransmits the packet Upgrading the Boot ROM program Complete the following tasks to update the Boot R...

Страница 81: ...te full BootRom 2 Update extended BootRom 3 Update basic BootRom 0 Return to boot menu Enter your choice 0 3 The items in the Boot ROM update menu are described in Table 5 3 Table 5 3 Description of the Boot ROM update menu Item Description 1 Update full BootRom Update the complete Boot ROM file 2 Update extended BootRom Update the extended Boot ROM section 3 Update basic BootRom Update the basic ...

Страница 82: ...115200 bps that is enter 5 the following information is displayed Download baudrate is 115200 bps Please change the terminal s baudrate to 115200 bps and select XMODEM protocol Press enter key when ready Now that the console communication baud rate of the switch has been changed to 115200 bps while that of the terminal is still 9600 bps the two sides cannot communicate with each other According to...

Страница 83: ...l from the switch Figure 5 1 Disconnect the terminal from the switch Step2 Select File Properties In the Properties dialog box click Configure as shown in Figure 5 2 and then select 115200 from the Bits per second drop down list box as shown in Figure 5 3 Figure 5 2 Properties dialog box ...

Страница 84: ...ablish the connection 6 Upload an application file from the terminal to the switch Step1 After establishing a connection between the terminal and the switch press Enter in the HyperTerminal window to enter the system file downloading state The following information is displayed Now please start transfer file with XMODEM protocol If you want to exit Press Ctrl X Loading CCCCCCCCCC ...

Страница 85: ...window as shown in Figure 5 5 Click Browse in the pop up dialog box as shown in Figure 5 6 to select the application file to be downloaded for example update bin and select Xmodem from the Protocol drop down list Figure 5 5 Transfer menu Figure 5 6 File transmission dialog box Step3 Click Send The following dialog box appears ...

Страница 86: ...ant to update the extended Boot ROM section Click Y Then the system displays the following information after the update is completed Updating extended BootRom Done Please change the terminal s baudrate to 9600 bps press ENTER when ready 8 Restore the download rate to the default Set the baud rate to 9600 bps refer to Change the rate of the serial port on the terminal on page 5 6 for detailed opera...

Страница 87: ...ing the Boot ROM program After the application file is loaded the switch displays that you should set the application attribute that is main backup or none Type a specific attribute to complete loading the application file Writing flash Done Please input the file attribute Main Backup None M Done If an application file with a specific attribute already exists when you set a new file with the attri...

Страница 88: ... make the updated Boot ROM file effective 1 Set up the configuration environment Connect an Ethernet port GigabitEthernet 1 0 25 for example of the switch to the server whose IP address is available that provides the file usually the bin file to be downloaded and connect the console port of the switch to a PC as shown in Figure 5 8 Figure 5 8 Load software using TFTP FTP through Ethernet port z Th...

Страница 89: ...upload the Boot ROM file through TFTP Enter 1 to update the Boot ROM file using TFTP and then set the TFTP parameters Load File Name update bin Server IP Address 10 10 10 2 Local IP Address 10 10 10 3 Gateway IP Address The parameters are described in Table 5 5 Table 5 5 Description of the TFTP parameters Item Description Load File Name Name of the file to be downloaded for example update bin Serv...

Страница 90: ...BootRom 0 Return to boot menu Enter your choice 0 3 Enter 0 to return to the Boot ROM menu and then enter 0 again After that the device is restarted and the updated Boot ROM file becomes effective Loading an application file To load an application file of the switch enter 1 in the Boot ROM menu The system displays the following information 1 Set TFTP protocol parameter 2 Set FTP protocol parameter...

Страница 91: ...al Parameters on page 4 2 Task Remarks Set up the configuration environment Required Connect the switch to the TFTP server through an Ethernet port and to a PC through the console port The PC and the TFTP server can be the same device Run the FTP Server program on the server Required Run the terminal emulation program on the PC connected with the switch s console port Start the switch and enter th...

Страница 92: ... BootRom 3 Update basic BootRom 0 Return to boot menu Enter your choice 0 3 4 Enter the protocol parameter setting menu Enter 1 to update the complete Boot ROM file Bootrom update menu 1 Set TFTP protocol parameter 2 Set FTP protocol parameter 3 Set XMODEM protocol parameter 0 Return to boot menu Enter your choice 0 3 5 Configure the switch to load the Boot ROM file through FTP In the protocol par...

Страница 93: ...isplays the following information after the update is complete Updating Basic BootRom Done Updating extended BootRom Y N Y The system asks you whether you want to update the extended Boot ROM section Click Y and then the system displays the following information after the update is complete Updating extended BootRom Done 7 Restart the switch to make the updated Boot ROM file effective Press any ke...

Страница 94: ...ftware Through USB Interface Each S5800 series switch provides a USB interface on its front panel You can download the Boot ROM and application files to a removable storage device such as a USB flash disk and load the file through the USB interface Suppose the Boot ROM and application files are stored in the file named update bin follow these steps to load the files from the USB flash disk Step1 P...

Страница 95: ... 5 9 run FTP Server on the local host configure username admin and the password and specify the path of the file to be downloaded suppose the IP address of the FTP server is 202 10 10 53 Then telnet to the switch and send the host program file to the switch using FTP Figure 5 9 Load software through FTP Suppose the Boot ROM and application files are stored in the file named update bin follow these...

Страница 96: ...mmand to restart the switch to make the update take effect make sure you have saved other configurations before restart z If the flash memory does not have enough space you can load the Boot ROM file first and then delete certain application files from the flash memory you are recommended to delete the unused host program files then load the application file to the switch through FTP for update z ...

Страница 97: ...ct IP address software name or path of the TFTP server when using TFTP z Enter an incorrect IP address software name username or password when using FTP If software loading fails when there are neither physical connection problems nor input errors please contact your sales agent for help Password Loss User Password Loss If you have forgotten the user password you can enter the Boot ROM menu BOOT M...

Страница 98: ... the AC receptacle on the switch and the AC power socket are faulty z Check whether the external AC power supply system is normal z Check whether the operating temperature of the switch is normal and whether good ventilation is provided to the power supply the power module may stop working and enter the protection state due to over temperature RPS input When the switch adopts RPS input you can che...

Страница 99: ...ernal RPS power supply z Check whether the external RPS power supply works normally If the cause cannot be located in the preceding steps and the problem persists you need to contact your local sales agent or service engineer Hot Swappable Power Module Failure The S5800 60C PWR and S5800 32F support hot swappable power modules You can check whether the power system of the switch runs normally by v...

Страница 100: ...he RPS power cords is well connected 6 The RPS power cords are well connected to the outputs OUTPUT1 and OUTPUT2 on the RPS1000 A3 7 The reset buttons of OUTPUT1 and OUTPUT2 on the rear panel of RPS1000 A3 are in normal state as shown in Figure 6 1 Normally the reset buttons of OUTPUT1 and OUTPUT2 are pressed down If OUTPUT1 or OUTPUT2 enters the protection state due to over current the correspond...

Страница 101: ...local sales agent or service engineer To replace an OAP card refer to Installing an OAP Card on page 3 26 Hot Swappable PoE Module Failure The S5800 60C PWR supports the hot swappable PoE module You can check whether the PoE module runs normally by viewing the SLOT4 LED on the front panel of the switch For details refer to Table 1 20 When the PoE module functions normally the SLOT4 LED should be s...

Страница 102: ...cal sales agent or service engineer as soon as possible when a fixed fan failure occurs Hot Swappable Fan Tray Failure The S5800 60C PWR and S5800 32F use hot swappable fan trays When a fan tray failure occurs you can follow these steps to replace the fan tray Removing a fan tray You can replace a hot swappable fan tray without powering off the device To prevent overheat you are recommended to com...

Страница 103: ...lding the handle of the fan tray with one hand pull part of the fan tray out Then supporting the bottom of the fan tray with the other hand pull it straight out of the fan tray slot along the guide rails as shown in Figure 6 4 and Figure 6 5 Figure 6 4 Remove an LSW1FAN 2 ...

Страница 104: ...or well touches the backplane 4 Fasten the screws with a Phillips screwdriver until the fan tray is well seated in the chassis z You can replace a hot swappable fan tray without powering off the device To prevent overheat you are recommended to complete replacing the fan tray within two minutes z To avoid damaging the connectors on a fan tray and backplane slowly insert the fan tray If you feel ha...

Страница 105: ...ay lie in the console cable or the settings of the terminal such as HyperTerminal parameters Please perform the corresponding check Troubleshooting when the terminal display is illegible If there is illegible display at the configuration terminal the cause might lie in the parameter setting error at the terminal such as HyperTerminal Verify the following terminal parameter such as hyper terminal s...

Страница 106: ...tning Arrester for AC Power Socket Strip with Lightning Protection A 1 Appendix B Obtaining Support for your Product B 1 Register Your Product B 1 Purchase Value Added Services B 1 Troubleshoot Online B 1 Access Software Downloads B 1 Telephone Technical Support and Repair B 1 Contact Us B 2 ...

Страница 107: ...ou can use cable clips and screws to fasten the lightning arrester for AC power on the cabinet workbench or the wall of equipment room Figure A 1 Diagram of lightning arrester 1 Working LED green On means the circuit is working normally off means the circuit is damaged 2 Grounding pole detection LED red On indicates a wrong wire connection the wire is not grounded or the live line and null line ar...

Страница 108: ...ound wire of the arrester is not well grounded or because the live and zero wires are connected in reverse direction You may check that in the following way When the red LED is on use a multimeter to examine polarity at the power socket of the arrester If it is same to that of the power socket in the equipment room it means that arrester is not well grounded If it is adverse to that of the power s...

Страница 109: ...ervices are offered to fill resource gaps and ensure the success of your networking projects More information on 3Com maintenance and Professional Services is available at http www h3cnetworks com Contact your authorized reseller or 3Com for a complete list of the value added services available in your area Troubleshoot Online You will find support tools posted on the web site at http www h3cnetwo...

Страница 110: ...3Com for repair you must first obtain a return authorization number RMA Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened at the sender s expense If your product is registered and under warranty you can obtain an RMA number online at http www h3cnetworks com under support Repair Replacement Request First time us...

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