mega macs 42 SE Bike
8 General Information
8.1
Troubleshooting
The following list shall help you to repair smaller problems yourself. Select the relevant problem description and
check and perform the steps listed under
Solution
in sequence until the problem is solved.
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The device does not boot.
•
Check the connections of the power adapter and cable to the
device and plug socket.
•
Ensure voltage supply.
The program hangs up or is without
function.
•
Briefly interrupt the voltage supply. Restart the device.
•
Check the present software for incorrect or missing files.
•
Perform a software update.
The device does not print.
•
Switch on the printer.
•
Ensure that the printer is online.
•
Ensure the paper feed.
•
Exactly adjust the paper feed mode (continuous or rather single
sheet).
•
Check the printer configuration.
•
Correctly connect the printer cable.
•
Exchange the printer cable for testing purpose.
•
Select another printer for testing purpose.
Communication to vehicle cannot be
established.
•
Select the correct vehicle by engine code.
•
Strictly follow the notes in the window with infos and
instructions.
•
Check if 12 V voltage supply is ensured via the vehicle at pin 16
of the DT VCI (DT VCI may be defective).
•
Perform a DT VCI plug test.
8.2
Care and Maintenance
Like any device, the mega macs 42 SE Bike must be handled with care. Therefore regard the following:
•
Clean the device regularly with mild cleaning detergents.
•
Use commercial household cleaning detergents and a moistened, soft cleaning cloth.
•
Replace damaged cables/accessories immediately.
•
Always use original spare parts.
8.2.1
Replacing the Battery
For this, only use the battery offered by Hella Gutmann, because the use of different products may damage the device.
Proceed as follows to replace the battery:
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