SYMPTOMS & SOLUTIONS
Display Stays Blank/Black When the Printer is Turned ON
•
Make sure the
printer
is operating within temperature specifications listed in
this manual.
•
If the
printer
has been recently transferred from one temperature environment
to another, there may be slight condensation on the circuit board. This will dis-
sipate in approximately 10 minutes. Allow the
printer
to equalize with current room
temperature before operating.
•
Make sure the
battery
is fully charged and properly installed.
Printer Attempts to Print, But Supply Does Not Feed Out of Printer
•
Ensure the supply has been loaded properly and is not jammed inside the
printer
.
•
Make sure a
ribbon cartridge
is loaded into the
printer
and that the
ribbon
cartridge
is not empty.
•
Make sure the
supply spindle
is not too tight (the supply should easily feed).
•
Clean the
platen roller
as described in the manual.
•
Make sure the
battery
is fully charged. A depleted battery might still run the
LCD but might not have enough power to print labels.
The Printer Cover Will Not Close
•
Ensure the
cover release lever
is in the locked position.
•
Make sure the loaded supply is going under the
metal guide plate
.
Printing Appears Uneven in Density and is Spotty or Blurred
•
Clean the
print head
as described in the manual.
•
Increase the heat settings.
Printed Characters Are Not Formed Properly
•
Clean the
platen roller
.
•
Recharge the
battery
.
•
Clean the
print head
or adjust print density or motor speed.
•
Make sure dust and foreign objects are not on the
platen roller
.
Printer Does Not Recognize Supply
•
Make sure only Graphic Products’ supply is loaded in the
printer
.
•
Make sure the supply has a bar code on the back of the liner.
-46-
10. TROUBLESHOOTING TIPS
Содержание DuraLabel 2000
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