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warranty
a 2 year Back to Base warranty is offered by grant’s automation for any defect in a gate operator
system manufactured by grant’s automation or any third party component supplier to grant’s
automation due to faulty workmanship or materials causing the operator to fail to work as specified
in this installation manual.
should any fault occur during the first 2 years after the operator was purchased, it should be returned
to the factory for repair or at the discretion of grant’s automation replacement at no charge under
the following conditions:
1.
proof of purchase is required ie. invoice or purchase details recorded by grant’s automation.
2.
if an operator is not installed immediately after purchase, at the discretion of grant’s automation,
the warranty may be extended to up to a maximum of 2 years after the date installed.
3.
the operator has been installed according to this installation manual and serviced according
to the user manual.
4.
the operator has not been used for a gate larger, of a different type or higher frequency of use
than that specified in this installation manual. all gate specifications are required before any
claims will be accepted.
5.
the operator hasn’t been used in a highly corrosive environment or has been exposed to
contaminents that could cause the operator to fail.
6.
the operator has not been used for purposes other that it was intended for.
7.
the operator has not been tampered with or modified by any party not authorised in writing by
grant’s automation to do so.
8.
the operator has not been damaged by any malicious act, accident, animal infestation or
adverse weather conditions beyond the control of grant’s automation.
9.
a reasonable amount of care with handling or using the operator has been be taken.