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Troubleshooting

Troubleshooting

Problem

Cause

Solution

Power is not on.

Turn power supply on.

Informer is completely dark.

Loose or disconnected power
cable.

Tighten or connect cable.

Informer has power but does not
function.

Hardware failure.

Replace Informer.

Flow Rate reads 0 when fluid is
flowing.

Loose or disconnected flow meter
cable.

Check the digital input/output
cable going to/from the meter.

Faulty flow meter sensor or meter.

Replace sensor or meter.

Inaccurate flow reading

Meter needs calibration.

Calibrate meter.

See

Meter Calibration, page 17

Excessive static discharge.

Replace Informer.

Display readout faulty.

Ambient temperature too high.

Lower ambient temperature.

Incorrect data addresses.

Check address configuration.

Incorrect communication
parameters.

Check communication
parameters.

Communication failure

Incorrect cabling.

Check cabling and wiring. See

Installation, page 8

Clogs in fluid line or in meter.

Clean fluid line and/or meter. See
meter manual.

Fluid is not flowing.

Gears worn or damaged.

Service meter. See meter manual.

Diagnostic

Diagnostic Information

Information

The LEDs on the bottom of the Informer give important information about system function.

LED

LED Signals

Signals

Signal

Description

Green On

Informer is powered up.

Yellow

Internal communication in progress.

Red solid

Informer failure. See Troubleshooting.

Red flashing

Software is updating.

Red flashing slowly

Token error; remove token and upload software
token again.

3A2040H

Содержание G3000

Страница 1: ...ions Read all warnings and instructions in this manual Save Save Save these these these instructions instructions instructions See See See the the the G3000 G3000 G3000 meter meter meter manual manual manual 308778 308778 308778 or or or Coriolis Coriolis Coriolis meter meter meter manual manual manual 313599 313599 313599 for for for flow flow flow meter meter meter maximum maximum maximum workin...

Страница 2: ...bration 17 Setting Modbus Address 18 Update Software 18 Replace Battery 19 Display Module 20 Display Information 20 Operation Modes 20 Screen Navigation and Editing 20 Icons 21 Run Screens 23 Password Screen 24 Setup Screens 25 Deviations and Advisories 29 Troubleshooting 30 Parts 31 Accessories 33 Mounting Dimensions 34 Appendix A Modbus Variable Map 35 Appendix B Advanced Web Interface 37 Techni...

Страница 3: ...lable kits are described in the tables that follow Model Model Model No No No Series Series Series Description Description Description 24L096 24L096 24L096 A Display Control Module DCM with no software loaded See Manual 332013 24N671 24N671 24N671 A Display Control Module DCM with bracket with no software loaded See Manual 332013 9902471 Class I Div 1 Group D T3 Ex ia ia Ta 0 C to 50 C Intrinsical...

Страница 4: ...rier Barrier Barrier G3000 G3000 G3000 Meter Meter Meter Manual Manual Manual 308778 308778 308778 24L073 24L073 24L073 A 24L074 24L074 24L074 A 24L077 24L077 24L077 A 24L078 24L078 24L078 A See component manuals for additional approval information Must not be installed in Hazardous Location Kits Kits Kits for for for Non Non Non Hazardous Hazardous Hazardous Locations Locations Locations Kit Kit ...

Страница 5: ...ent in the work area See Grounding Grounding Grounding instructions Use only grounded hoses Hold gun firmly to side of grounded pail when triggering into pail Do not use pail liners unless they are antistatic or conductive Stop Stop Stop operation operation operation immediately immediately immediately if static sparking occurs or you feel a shock Do not use equipment until you identify and correc...

Страница 6: ... your local electrical code Do not install equipment approved only for non hazardous location in a hazardous area See the ID label for the intrinsic safety rating for your model Ground the power supply A voltage limiting safety barrier must be properly grounded to be effective For proper grounding use a 12 gauge minimum ground wire The barrier s ground must be within 1 ohm of true earth ground Do ...

Страница 7: ...odifications may void agency approvals and create safety hazards Make sure all equipment is rated and approved for the environment in which you are using it Use equipment only for its intended purpose Call your distributor for information Route hoses and cables away from traffic areas sharp edges moving parts and hot surfaces Do not kink or over bend hoses or use hoses to pull equipment Keep child...

Страница 8: ...verall fluid use Alarms if the flow rate is too fast or too slow for the user set targets Alarms when the maintenance total is reached for the user set target Displays a log of the last 20 alarms The Informer is available in configurations for Hazardous Location or Non Hazardous Location installation The power supply for Hazardous Locations comes with one barrier to power one Informer Up to three ...

Страница 9: ... not be connected to any device which uses or generates more than 250 vrms or d c unless it has been determined that the voltage has been adequately isolated Key Key Key A A A Flow Meter 1 4 npt female inlet outlet B B B Informer Module C C C Power Supply and Cable 6 ft 2 m to terminal 3 See Cable Connections page 12 D D D Meter Cable 50 ft 15 m to terminal 4 See Cable Connections page 12 E E E Po...

Страница 10: ...h a non IS power supply must not be returned to a hazardous location Always use an intrinsically safe power supply with IS equipment Installation should be in accordance with ANSI ISA RP12 06 01 Installation of Intrinsically Safe Systems for Hazardous Classified Locations and the National Electrical Code ANSI NFPA 70 Installation in Canada should be in accordance with the Canadian Electrical Code ...

Страница 11: ...B B B Informer Module C C C Power Supply with Barrier D D D Meter Cable 50 ft 15 m to terminal 4 See Cable Connections page 12 E E E Power Cord not supplied F F F Power Cable 50 ft 15 m to terminal 3 See Cable Connections page 12 M M M Ground wire and clamp PN 244524 is included with kits to ground the Informer Module PN 238909 is sold separately to ground the meter or power supply 3A2040H 11 ...

Страница 12: ...d In an IS system the Informer also is grounded by connection to the grounded power supply 3 Flow Flow Flow Meter Meter Meter Follow the instructions in manual 308778 G3000 or manual 313599 Coriolis to ground the flow meter and check its electrical grounding continuity 4 Fluid Fluid Fluid Supply Supply Supply Ground the fluid supply unit Cable Cable Cable Connections Connections Connections Port P...

Страница 13: ...nding on the size of the cord 2 Connect power cord ground wire to ground terminal block 3 Connect IS power cable F per the following table Power Power Power Cable Cable Cable Leads Leads Leads Barrier Barrier Barrier Connection Connection Connection Brown power Connector 1 Blue common Connector 2 Glossy Black ground and Black drain connect to ground block Figure 1 KEY KEY KEY E Inbound AC Power Co...

Страница 14: ...llation Typical Typical Typical Installation Installation Installation Non Non Non Hazardous Hazardous Hazardous Location Location Location Hazardous Hazardous Hazardous Location Location Location 14 3A2040H ...

Страница 15: ...t supplied Communication Communication Communication Options Options Options Graco Accessories are available to enable communication with a Programmable Logic Controller PLC or Personal Computer PC The Fiber Optic Converter Graco Kit 24N978 enables Modbus RTU communication with a user supplied PLC using a serial cable A Modbus Gateway Graco Kit 24N977 used with a Fiber Optic Converter Graco Kit 24...

Страница 16: ...ssure Relief Relief Relief Procedure Procedure Procedure for your fluid system dispensing device Flow Flow Flow Meter Meter Meter Operation Operation Operation To reduce the risk of component rupture which could cause injury from splashing fluid do not exceed the maximum working pressure of your meter or any component or accessory in your system For information on the G3000 Graco flow meter see ma...

Страница 17: ...ed or replaced Read Read Read Before Before Before Calibration Calibration Calibration Meter k factor on Setup Setup Setup Screen Screen Screen 4 4 4 is updated automatically after the calibration procedure is completed You also may manually edit the k factor if desired All values on this screen are in cc or cc pulse regardless of the units set in the other Setup screens Before calibrating the met...

Страница 18: ...nter will continue from where it is without clearing 9 Press to exit the screen 10 Press to exit Setup Mode Setting Setting Setting Modbus Modbus Modbus Address Address Address See Setup Setup Setup Screen Screen Screen 5 5 5 By default the Modbus is set to Off If you need the Modbus set the Modbus mode to SLAVE The address value is between 1 and 247 The modbus address corresponds to the address o...

Страница 19: ...nd ground appropriately 1 Disconnect power 2 Remove the Informer from the bracket 3 Attach the grounding strap 4 Remove 4 screws and then remove the access cover 5 Use a flathead screwdriver to pry out the old battery NOTE NOTE NOTE Dispose of battery properly in an approved container and according to applicable local guidelines 6 Replace with new battery Ensure battery fits under connector tabs b...

Страница 20: ...ation Navigation and and and Editing Editing Editing Refer to this section if you have questions about screen navigation or about how to enter information and make selections All All All Screens Screens Screens 1 Use to move between screens 2 Press to enter a screen The first data field on the screen will highlight 3 Use to highlight the data you wish to change 4 Press to edit Drop Drop Drop Down ...

Страница 21: ...Run mode and Setup Mode Enter Screen Highlight data that can be edited Also changes the function of the Up Down arrows so they move between data fields on the screen rather than between screens Error Reset Use to clear alarm after cause has been fixed Also used to cancel data entered and return to original data Exit Screen Exit data editing Up Down Arrows Use to move between screens or fields on a...

Страница 22: ...et Grand Total Units Set Modbus Mode Set Modbus Address Set Serial Port Baudrate Screen Screen Screen Icons Icons Icons Set Serial Port Parity Modbus Functionality is Off Set Flow Rate Maxi mum and Minimum Informer is Mod bus Slave Set Flow Rate Units Maintenance Totalizer Alarm Enable K Factor Flow Rate Alarm Enable Volume measured by the meter Alarm Auto Clear En able for accessories Actual volu...

Страница 23: ...are set on Setup Screen 1 and Setup Screen 2 Figure 2 Run Screen 1 Key Key Key Enter the screen Batch Totalizer Displays the amount of fluid measured since the last time the field was reset to zero Flow Rate Displays the current flow rate Reset Batch Totalizer resets the batch totalizer to zero Move between Run Screens Run Run Run Screen Screen Screen 2 2 2 Use this screen to view the grand total ...

Страница 24: ...Advisories page 29 for more information Move between Run Screens Password Password Password Screen Screen Screen If a password has been set the Password Screen displays when is pressed from any Run screen Enter password to enable entry to the Setup screens Set the password to 0000 to disable password protection See Setup Screen 7 to set or change the password Figure 5 Password Screen Key Key Key P...

Страница 25: ...es Press to activate a field for editing or to accept the highlighted selection on a dropdown menu Move to the right when editing number fields Press again to accept the entry when all digits are correct Reset Maintenance Totalizer resets the maintenance totalizer to zero Maintenance Totalizer Displays the current maintenance total in cubic centimeters Set your desired maintenance total target val...

Страница 26: ...inute Exit data editing Move between Setup Screens fields on a screen or to increment decrement the digits when editing number fields Setup Setup Setup Screen Screen Screen 3 3 3 Use this screen to set your alarm preferences Select to enable the alarm or leave the box empty to disable the alarm Figure 8 Setup Screen 3 Key Key Key Enter the screen to set or change preferences Press to toggle betwee...

Страница 27: ... to the correct k factor when the meter is calibrated Exit data editing Move between Setup Screens fields on a screen or to increment decrement the digits when editing number fields Setup Setup Setup Screen Screen Screen 5 5 5 Use this screen to set your modbus preferences for ports 1 and 2 Note that ports 5 and 6 are used as modbus master devices for connecting to other Informer or ProCrontol 1KE...

Страница 28: ...e Exit data editing Move between Setup Screens fields on a screen or to increment decrement the digits when editing number fields Setup Setup Setup Screen Screen Screen 7 7 7 Use this screen to enter a password that will be required to access the Setup screens This screen also displays the software version Figure 12 Setup Screen 7 Key Key Key Enter the screen to set the password Press to activate ...

Страница 29: ...ears the alarm The alarm will log twice if the operator clears the alarm before correcting the condition The following table explains the error type that is associated with each error code and icon Deviations Deviations Deviations and and and Advisories Advisories Advisories Icon Icon Icon and and and Code Code Code Description Description Description How How How to to to Correct Correct Correct a...

Страница 30: ...temperature too high Lower ambient temperature Incorrect data addresses Check address configuration Incorrect communication parameters Check communication parameters Communication failure Incorrect cabling Check cabling and wiring See Installation page 8 Clogs in fluid line or in meter Clean fluid line and or meter See meter manual Fluid is not flowing Gears worn or damaged Service meter See meter...

Страница 31: ...iption Description 24L074 24L074 24L074 24L077 24L077 24L077 24L078 24L078 24L078 Qty Qty Qty 1 24L073 MODULE Informer includes 1a 1c 1a N A MODULE Informer with software 1b 277853 BRACKET 1c 16P265 LABEL warning not shown 1 4 289813 METER G3000 1 5 17C906 CABLE intrinsically safe meter 16 m 52 5 ft 1 7 16M167 POWER SUPPLY 90 264 VAC input 15 VDC output See Manual 332196 1 8 16K509 CABLE power int...

Страница 32: ...y 1 24L073 MODULE Informer includes 1a 1c 1a N A MODULE Informer with software 1b 277853 BRACKET 1c 16P265 LABEL warning not shown 1 4 289813 METER G3000 1 5 17C905 CABLE meter 16 M 52 5 ft 1 6 16V680 POWER SUPPLY 90 264 VAC input 15 VDC output 1 9 244524 GROUND WIRE assembly with clamp 1 12 245202 CORD set 10 ft 3 m 120V SJT North American style plug IEC 320 C13 female connector 1 Replacement Dan...

Страница 33: ... flow meter for abrasive and filled materials range of flow rates and materials 24C471 Fluid Regulator 1 2 low flow 24C472 Fluid Regulator 1 3 low flow Accessories Accessories Accessories for for for Non Non Non Hazardous Hazardous Hazardous Location Location Location Part Part Part No No No Description Description Description 16P467 Power Barrier Kit includes power barrier terminal blocks wiring ...

Страница 34: ...ight in mm Overall Overall Overall Depth Depth Depth in mm Mounting Mounting Mounting Dimensions Dimensions Dimensions Width Width Width C C C x x x Height Height Height D D D in mm E E E Mounting Mounting Mounting Hole Hole Hole Size Size Size in mm Power Power Power Supply Supply Supply 16M167 16M167 16M167 16 6 420 9 8 7 221 2 4 5 114 8 15 1 x 6 7 382 8 x 170 2 0 31 7 9 Informer Informer Inform...

Страница 35: ...l Number String Bytes 28 31 32 Bit String 4 Bytes Table Table Table 2 2 2 Run Run Run Registers Registers Registers Register Register Register Permis Permis Permis sions sions sions Informer Informer Informer Modbus Modbus Modbus Register Register Register Description Description Description Size Size Size Units Units Units Low Low Low Limit Limit Limit High High High Limit Limit Limit Notes Notes...

Страница 36: ... Even 0 2 Read Write 403005 Communication Modbus StopBits 16 Bit none 1 2 Read Write 403006 Display Date Format 16 Bit 0 mm dd yy 1 dd mm yy 2 yy mm dd 0 2 Read Write 403007 Display Backlight Timer 16 Bit min 0 99 Read Write 403008 Display Maintenance Totalizer Alarm Enable 16 Bit 0 off 1 on 0 1 Read Write 403009 Display Flow Rate Alarm Enable 16 Bit 0 off 1 on 0 1 Read Write 403010 Display Alarm ...

Страница 37: ...r to Manual 332459 first then return to this Appendix for information specific to the Informer NOTE NOTE NOTE A modbus gateway Graco PN 24N977 sold separately and a Fiber Optic to Serial Converter Graco PN 24N978 sold separately are required to enable the Informer to communicate with the AWI NOTE NOTE NOTE The AWI must be version 3 01 001 or greater Network Network Network Tab Tab Tab When you hav...

Страница 38: ...or Monitor Monitor Tab Tab Tab Use this tab to monitor the current device in real time The only change that can be made on this tab is to reset the batch total Click Reset Reset Reset to change the batch total immediately to zero 38 3A2040H ...

Страница 39: ... when you press Enter Enter Enter For drop down menus click on the desired option The change is immediate Target Target Target In this screen section view or adjust your maintenance target maximum flow rate target and minimum flow rate target Type the desired number in the field Units Units Units In this screen section view or adjust the desired units for flow rate batch total and grand total Use ...

Страница 40: ...he maintenance alarm flow alarm and auto clear For the backlight timer type a number in the field to correspond to the number of minutes the display can be idle before it turns off the backlight to save power Modbus Modbus Modbus In this screen section view the modbus mode address baud rate and parity Modbus information must be adjusted on the Informer If you were to adjust it on your PC the chang...

Страница 41: ...289813 G3000 Meter 4000 psi 28 MPa 276 bar Environmental Environmental Environmental Operating Temperature 32 122 F 0 50 C Storage Temperature 22 140 F 30 60 C Humidity 0 to 95 percent non condensing Display housing is solvent resistant Wetted Wetted Wetted Parts Parts Parts See the G3000 meter manual 308778 or Coriolis meter manual 313599 Weight Weight Weight Informer 1 lb 0 45 kg Mounting Bracke...

Страница 42: ...WARRANTY WARRANTY WARRANTY AND AND AND DISCLAIMS DISCLAIMS DISCLAIMS ALL ALL ALL IMPLIED IMPLIED IMPLIED WARRANTIES WARRANTIES WARRANTIES OF OF OF MERCHANTABILITY MERCHANTABILITY MERCHANTABILITY AND AND AND FITNESS FITNESS FITNESS FOR FOR FOR A A A PARTICULAR PARTICULAR PARTICULAR PURPOSE PURPOSE PURPOSE IN IN IN CONNECTION CONNECTION CONNECTION WITH WITH WITH ACCESSORIES ACCESSORIES ACCESSORIES E...

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