EN 22
TROUBLESHOOTING TABLE
Problem/error
Cause
The main fuse in your home
trips often.
Call a service technician.
Make sure the power of all appliances switched on does not exceed the capacity
of the power mains in your home.
The oven lighting does not
work.
The process of changing the light bulb is described in the chapter "Cleaning and
Maintenance".
The food is underdone . . .
Did you choose the right temperature and heating system?
Is the oven door closed?
Error and fault display on
the cooking hob
Cause
Solution
You have switched on the
cooking zone, but the "u"
symbol continues to flash.
The pot or pan is not suitable for
induction hobs, or its diameter is too
small. Perhaps the pot or pan
overheated and lost its ferromagnetic
properties.
Check
if
the
cookware
is
ferromagnetic (if a magnet is attracted
to it). Make sure the pan diameter is
large enough (usually > 12 cm).
If the display continues to flash after
switching on and off, disconnect the
appliance from the power mains. Wait
for 5 minutes and reconnect it.
The
Power
Boost
rapid
heating function is switched
off automatically.
It is normal for the Power Boost
function
to
be
switched
off
automatically after a certain period of
time and for the hob to switch to
power level 9. If the cooking zone is
overheated, the safety mechanism
will switch off the extra power
function!
Reactivate the Power Boost function.
If necessary, switch off the cooking
zone and reconnect it. Then, activate
the Power Boost function. Wait for a
while for the hob to cool down.
If after the appliance is
connected
to
the
power
mains, the display does not
light up, the hob is not
working.
Voltage is too high or appliance is not
connected correctly.
Disconnect the appliance from the
power
mains
and
check
the
connection.
Error message "E/2" appears
on the display unit.
The hob has overheated.
Wait for the hob to cool down. Then,
use a lower power setting.
Error message "E/3" appears
on the display unit.
Unsuitable
cookware
that
lacks
ferromagnetic properties.
Use another pot or pan.
Other errors "E/A" or "E/ +
number" are displayed.
There has been an error in the
electronic circuit.
Disconnect the appliance from the
power mains for 5 minutes, then
reconnect it. If the error is displayed
again, call a service technician.
If the problems persist despite observing the advice above, call an authorized service technician. Repair or
any warranty claim resulting from incorrect connection or use of the appliance shall not be covered by the
warranty. In this case, the user will cover the cost of repair.
