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Page 65

SmartOne C User Manual

Confidential & Proprietary Information

9100-0410-01 R2.4

APPENDIX B - TECHNICAL SUPPORT

We suggest VARs reference our online content at our Globalstar VAR Support Website

http://var.globalstar.com/

prior

to contacting our VAR Support. The content located there should address most activation/provisioning inquiries and
minor frequently asked questions concerning business account management functions. Please create an account
by accessing this site and clicking below the Login button where it states:

Sign Up for Access Here

For all other support issues, please contact Globalstar, Inc. at our corporate headquarters:

Email:

[email protected].

Phone:

+1 (985) 335-1590

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Содержание SmartOne C

Страница 1: ...9100 0410 01 R2 4 9100 0410 01 R2 4 SMARTONE C USER MANUAL...

Страница 2: ...ke changes in technical and product specifications without prior notice Globalstar Inc 1351 Holiday Square Blvd Covington LA 70433 Copyright 2021 Globalstar Incorporated All rights reserved Globalstar...

Страница 3: ...7 CONNECTING DEVICES 7 SMARTONE CONFIGURATION SOFTWARE OVERVIEW 8 USER DATA ENTRY PANE 9 STATUS PANE 9 ELECTRONIC SERIAL NUMBER ESN STATUS DISPLAY TABLE 9 LIST ESN S BUTTON 10 VIEW SUMMARY BUTTON 10 P...

Страница 4: ...INPUT SETTINGS TAB 39 STATUS CHANGED MESSAGE 39 UNDESIRED STATE MESSAGE 40 ACCUMULATE COUNT MESSAGE 40 TYPE OF INPUT 41 OPTIONS TAB 42 CONTINUOUS GPS MODE 43 CHANGE LOCATION TAB 43 ENABLING CONTINUOUS...

Страница 5: ...AGE TYPE 0X27 59 THE HANDSHAKE LINE 60 CONNECTING SERIAL DEVICES TO THE SMARTONE 61 APPENDIX A GLOSSARY OF TERMS 62 APPENDIX B TECHNICAL SUPPORT 65 APPENDIX C RF RADIATION EXPOSURE STATEMENT 66 APPEND...

Страница 6: ...e Theft Alert Mode STANDARD MESSAGING In Standard Messaging Mode the SmartOne reports its position based on the choices programmed during the configuration process Location messages can be programmed...

Страница 7: ...age interval while the trailers are inside the Change of Location Area 1 per day the interval at which the SmartOne will check its location while in a State of Vibration and inside the Change of Locat...

Страница 8: ...tatus changes will be detected but not reported Multiple status changes during any 5 minute window will result in the transmission of incorrect trigger bits Refer to the section for Input Status Chang...

Страница 9: ...are sent via the Globalstar Satellite Network The SmartOne has the unique ability to check its GPS coordinates at a programmable rate while it is inside of the Change of Location Area without actually...

Страница 10: ...ms where the mobile device must be pointed toward a specific direction in the sky Geostationary satellites also orbit at a much higher altitude and move along the equator Messages are transmitted from...

Страница 11: ...t capability Ensure the cover is reinstalled and tightened to specification 36 inch ounces TURNING ON AND OFF To turn the device ON or OFF remove the connector cover from the end of the device Then sl...

Страница 12: ...particular the device driver for using the USB Configuration Cable is supplied by Prolific PL2303_Prolific_DriverInstaller_v1 18 0B zip and may be downloaded at the following link http www prolific co...

Страница 13: ...4 SMARTONE CONFIGURATION SOFTWARE OVERVIEW Once installed on a PC the SmartOne Configuration Software is used to configure a SmartOne unit The configuration has a tab based context switched user data...

Страница 14: ...nd Next buttons allow the user to move from tab to tab without clicking on the tab name STATUS PANE The Status Pane contains a table with a list of devices connected to the PC their ESN s firmware ver...

Страница 15: ...martOne Solar devices VIEW SUMMARY BUTTON The View Summary button displays a plain text readout of the current configuration set up in the program The Menu Bar in the View Summary Window allows the us...

Страница 16: ...tore all settings to their default This will not affect the settings stored inside the connected SmartOne s The settings will only reset in the software display The PROGRAM button must be clicked to d...

Страница 17: ...configuration will save that occurrence to a text log file The information stored is the ESN of the device the local time at which it was programmed and the actual configuration of the device When se...

Страница 18: ...n Message Send Diagnostic Message Button Causes the SmartOne connected to send diagnostic information including battery status GPS average search time GPS fails and number of transmissions since last...

Страница 19: ...Sensor Sensitivity Is used to find the minimum maximum and average vibration sensitivity detected by the sensor This information helps to determine the appropriate Level of Sensitivity for the motion...

Страница 20: ...guration The SmartOne C device can be configured with a custom hysteresis value The configuration software program can set the SmartOne C with a hysteresis value for either 0 or 5 minutes Setting hyst...

Страница 21: ...ing page located on the Globalstar website displaying the specified SmartOne s features accessories and purchasing information Mixed Products Welcome This opens a dialog box stating that the SmartOne...

Страница 22: ...out motion Reduced Messaging Theft Alert Mode STANDARD MESSAGING STANDARD MESSAGING MODE WITHOUT MOTION The Standard Messaging without Motion Mode is selected for basic location functionality on the S...

Страница 23: ...e Location Message Interval SMARTONE SOLAR ONLY SPEED AND HEADING Speed and Heading cannot be used for SmartOne C devices This feature is for use with SmartOne Solar only Contact your Globalstar Regio...

Страница 24: ...ea around its location when powered The size of the Change of Location Area is a configurable parameter equal to the distance the device must move to be considered outside the Change of Location Area...

Страница 25: ...port at a specific message interval specified by days hours and minutes The SmartOne accepts a single interval only Initially the default value of 12 hours will be entered for the Interval To enter a...

Страница 26: ...settings is 35 minutes Initially there will be no Time s of Day entered in the message interval box Create a Time of Day interval by selecting Hours and or Minutes then Click the ADD button to accept...

Страница 27: ...hanged Undesired State Message The SmartOne can be configured to send messages throughout the time the input is in the undesired state either to the Open or Closed position The message interval while...

Страница 28: ...feature on select the Enabled checkbox Configuration range extends from 0 to 45 days in steps of a day The default is 1 day The SmartOne will detect low battery conditions while at least 100 more mess...

Страница 29: ...ns settings to define how the motion sensor determines that the SmartOne is in a state of vibration These parameters include Accelerometer Sensitivity Vibration Sensor Sensitivity Time to be in a Stat...

Страница 30: ...interval specified by days hours and minutes The SmartOne accepts a single interval only Initially the default value of 12 hours will be entered for the Interval to enter a different Interval Click t...

Страница 31: ...llows up to 12 times of day to send Location Messages The minimal interval between Time of Day settings is 35 minutes Initially there will be no Time s of Day entered in the message interval box Creat...

Страница 32: ...The SmartOne has two inputs that can be configured to send a Status Changed Message once the selected input Opens Closes or Both The Message sent can either contain or not contain the GPS coordinates...

Страница 33: ...d State Message once the device is in a state of vibration or in a state of lacking vibration The message interval while selected undesired state is active can be configured in Days Hours and Minutes...

Страница 34: ...message will be displayed If Time s of Day Messaging was selected user will specify the times in the Location Message Tab refer to Time s of Day Messaging section TYPE OF INPUT NOTE The Type of Input...

Страница 35: ...day The SmartOne will detect low battery conditions while at least 100 more messages can still be transmitted Interval for Diagnostic Message The SmartOne can send a diagnostic message with informatio...

Страница 36: ...inside the Change of Location Area The SmartOne can be configured to transmit messages while inside the Change of Location Area This parameter allows you to configure the message interval inside the C...

Страница 37: ...us vibration for a period of time less than the specified in this parameter the device will ignore the vibration and will not enter into a State of Vibration Time to be in a State of Lacking Vibration...

Страница 38: ...2 The SmartOne has two inputs that can be configured to send a Status Changed Message once the selected input Opens Closes or Both The Message sent can either contain or not contain the GPS coordinate...

Страница 39: ...sired State Message once the device is in a state of vibration or in a state of lacking vibration The message interval while selected undesired state is active can be configured in Days Hours and Minu...

Страница 40: ...ill be displayed If Time s of Day Messaging was selected user must specify the times in the Location Message Tab refer to Time s of Day Messaging section earlier in document TYPE OF INPUT NOTE The Typ...

Страница 41: ...day The SmartOne will detect low battery conditions while at least 100 more messages can still be transmitted Interval for Diagnostic Message The SmartOne can send a diagnostic message with informatio...

Страница 42: ...Interval inside the Change of Location Area The SmartOne can be configured to transmit messages while inside the Change of Location Area This parameter allows you to configure the message interval in...

Страница 43: ...us vibration for a period of time less than the specified in this parameter the device will ignore the vibration and will not enter into a State of Vibration Time to be in a State of Lacking Vibration...

Страница 44: ...The SmartOne has two inputs that can be configured to send a Status Changed Message once the selected input Opens Closes or Both The Message sent can either contain or not contain the GPS coordinates...

Страница 45: ...Message once the device enters a state of vibration lacks a state of vibration or both The message interval while selected undesired state is active can be configured in Days Hours and Minutes ACCUMUL...

Страница 46: ...wing message will be displayed If Time s of Day Messaging was selected user will specify the times in the Location Message Tab refer to Time s of Day Messaging section TYPE OF INPUT NOTE The Type of I...

Страница 47: ...day The SmartOne will detect low battery conditions while at least 100 more messages can still be transmitted Interval for Diagnostic Message The SmartOne can send a diagnostic message with informatio...

Страница 48: ...red Failure to use line power will fully drain the batteries within 2 3 days Contact your Globalstar Sales Representative for additional guidance in using this feature and how to purchase the SmartOne...

Страница 49: ...2 4 A SmartOne C Only section will display on all Options tabs as illustrated below To enable Continuous GPS Mode Select the Enabled box A Warning message will be displayed as shown below Read and und...

Страница 50: ...Page 45 SmartOne C User Manual Confidential Proprietary Information 9100 0410 01 R2 4 The Enabled checkbox will be checked and Continuous GPS Mode will be enabled when the SmartOne C is programmed...

Страница 51: ...lus 6 bits of user data Type 3 Non Standard Message This is the message type that covers the category none of the above The SmartOne will use this message type for messages that do not contain Latitud...

Страница 52: ...ut 1 state 0 Closed 1 Open Bit 2 Input 2 change 0 Did not trigger message 1 Triggered message Bit 3 Input 2 state 0 Closed 1 Open 7 MESSAGE SUB TYPE 4 Bits 7 4 message sub type code See subtypes below...

Страница 53: ...as a value of 3 The Input Status Value of byte 7 bits 0 3 in the Standard message indicates the type of Input change Input 1 or Input 2 that triggers the message and the status of inputs open or close...

Страница 54: ...uts status may be configured in 2 different ways 1 The status of inputs captured when the Undesired Input State message is triggered This option will indicate the input states closed or open when Unde...

Страница 55: ...following on air format VARIABLE BITS DESCRIPTION STATUS BYTE 8 Bit 1 0 1 Truncated message type Bit 7 2 submask data from Truncated user data LATITUDE LONGITUDE 48 Byte 1 Latitude MSByte Byte 2 Lati...

Страница 56: ...e provides for up to 47 bytes plus 6 bits of user data to be appended to the status byte and GPS location information The input and status bits data of the standard message are replaced with user data...

Страница 57: ...messages transparently They are presented to the user by the Globalstar back office as complete messages of a length longer than 9 bytes The SmartOne supports user defined messages Class 1 and 2 of up...

Страница 58: ...the battery remains below the advisement level The default configuration is for the Replace Battery message to be enabled and to be transmitted once per day when the battery is low BYTE VARIABLE BITS...

Страница 59: ...ount message 1 2 ACCUMULATED INPUT 1 16 Accumulated time that Input 1 has been in its undesired state with a resolution of 10 minutes For example 1 hour would be represented as a value of 6 2 hours as...

Страница 60: ...edule and reschedule lower priority messages to occur after higher priority ones If there is not enough time in the known schedule for all scheduled messages to be transmitted in a reasonable time or...

Страница 61: ...ice SmartOne will respond to any invalid command with a NAK response payload field set to 0xFF SERIAL PACKET FORMAT COMMANDS AND RESPONSES Communication to the SmartOne will follow the following speci...

Страница 62: ...001 crc crc 1 0x8408 else crc 1 while length crc crc return crc As an example for a type 0x01 Get ID message made up of the following bytes AA 05 01 The following 2 byte CRC would be calculated D5 50...

Страница 63: ...byte are always 01 for a truncated message the remaining 6 bits make up the top 6 bits of the first byte sent in the serial command in this example 000100xx with the xx representing the two bits that...

Страница 64: ...10 22 33 44 55 66 77 88 99 CRC low CRC high The SmartOne Responds AA 05 27 CRC low CRC high What actually goes out over the air is 12 22 33 44 55 66 77 88 99 NOTE The least two significant bits of th...

Страница 65: ...will stop NOTE User commands will ALWAYS be responded to immediately with either an acknowledgement or a NAK as shown in the examples above Once an acknowledgement or NAK is received the host should s...

Страница 66: ...ain an asynchronous UART at 3 volt levels High State 2 7 3 Volts Low State 0 Volts Please contact Globalstar Support for more information CAUTION NEVER attempt to connect the SmartOne directly to the...

Страница 67: ...es that control the operating performance of a device Configure configuring Programming setting the variables that control the operation performance of a tracker Count Events The accumulated number of...

Страница 68: ...is reset to the interval time after each transmission The SmartOne is in low power consumption Mode during the interval to preserve battery life Message Time s of Day The specific time of day in mili...

Страница 69: ...ation has to be absent to determine if a State of Vibration has ceased Time to be in a State of Vibration a configurable parameter that sets the period of time used to determine if a State of Vibratio...

Страница 70: ...VAR Support The content located there should address most activation provisioning inquiries and minor frequently asked questions concerning business account management functions Please create an acco...

Страница 71: ...ith any other antenna or transmitter NOTE The SmartOne C antenna is located under the embossed label that states This side towards sky RAPPORT D EXPOSITION DE RAYONNEMENT DE LA FCC RF Cet appareil est...

Страница 72: ...rence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the use...

Страница 73: ...pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement Cet Appareil n...

Страница 74: ...Driving Always follow safe driving practices and local rules and regulations regarding the use of wireless devices while driving Always park safely prior to using the SmartOne C Warning Installation...

Страница 75: ...tery life and RF signal degradation 30 C to 60 C The unit shall remain operational over the 40 C to 85 C range may experience battery life and RF signal degradation LINE POWER 5 VDC or 8 22 VDC Regula...

Страница 76: ...Page 71 SmartOne C User Manual Confidential Proprietary Information 9100 0410 01 R2 4 APPENDIX G LATITUDE LONGITUDE DECODING...

Страница 77: ...Page 72 SmartOne C User Manual Confidential Proprietary Information 9100 0410 01 R2 4 APPENDIX H STANDARD MESSAGE DECODING...

Страница 78: ...Page 73 SmartOne C User Manual Confidential Proprietary Information 9100 0410 01 R2 4 APPENDIX I DIAGNOSTIC MESSAGE DECODING...

Страница 79: ...Page 74 SmartOne C User Manual Confidential Proprietary Information 9100 0410 01 R2 4 APPENDIX J ACCUMULATE COUNT MESSAGE DECODING...

Страница 80: ...d 22 VDC If less than 8 VDC is applied the regulator will not function properly If more than 22 VDC is applied there is a strong possibility that the regulator inside the cable will be damaged 3 If di...

Страница 81: ...on several factors View of the sky How often the device is transmitting Requesting GPS fixes Temperature Sleep Current The more often that the SmartOne transmits data the shorter the battery life The...

Страница 82: ...Page 77 SmartOne C User Manual Confidential Proprietary Information 9100 0410 01 R2 4 9100 0410 01 R2 4...

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