What is covered by this warranty?
GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch, control unit products and accessories are free from defective
materials and workmanship for the periods indicated below:
All parts and labor (excluding installation) for a period of:
• 1 year from the date of installation
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed
below. GLENTRONICS, INC., at its option, will either repair or replace the product and return it postage prepaid.
What is NOT covered by this warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water
overflow, seepage or flooding. If GLENTRONICS, INC. determines that a product is deemed defective under this warranty agreement, it will
repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the product, nor will GLENTRONICS, INC. pay
the cost of having a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly”
when it deviates in any way from the instructions described in this manual.
This warranty does not cover product problems resulting from user abuse; misuse, neglect, improper maintenance, improper connection or
installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to the controller; other acts of nature,
or failure to operate in accordance with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS,
INC. to provide the services described hereunder in either its original carton and inserts, or a similar package affording an equal degree of
protection. Products not received by GLENTRONICS, INC. at the address indicated below within thirty (30) days of the product’s defective
performance will not be considered for warranty service. Products received after one (1) year from the date of installation, fall outside of
the timeframe for warranty service and will not be eligible for warranty service. The product must be returned to GLENTRONICS, INC. for
inspection in order to be considered for warranty service. If the product is not returned to GLENTRONICS, INC. or the product is inspected
by any person, plumber, contractor or business other than GLENTRONICS, INC., this warranty shall no longer be valid. Prior to defective
operation, the unit must not have been previously altered, repaired or serviced by anyone other than GLENTRONICS, INC., or its agent; the
serial number on the unit must not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated
contrary to the instructions contained in the accompanying manual. The dealer’s dated bill of sale, or installer’s invoice must be retained as
evidence of the date of purchase and to establish warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
Visit our website at www.StopFlooding.com or by calling us at 1-800-991-0466.
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