76
Faults and troubleshooting
Gewiss
Code
Error description
Solution
Position
Error 3
The residual current circuit
breaker of the relative type 2
socket-outlet/side is OFF.
NB: error not managed on the
WallBox version
Restore the correct operation
of the residual current circuit
breaker. If the error persists,
replace the device.
For I-ON columns with Restart,
disconnect the vehicle from
the column and make sure the
signalling is automatically reset.
If the error persists, this means
that Restart has detected an
insulation fault in the circuit
inside the column; check the
circuit between the residual
current circuit breaker and
the contactor.
Error 4
The contactor is working when
it shouldn't be. The Type 2
socket-outlet is powered in the
standby condition
Check the signal from the
electronic board to the
contactor, to make sure
the former isn't controlling
the latter. If the board isn't
controlling the contactor, make
sure the contactor contacts
aren't jammed.
If necessary, replace the device.
Error 5
The shutters of the type 2
socket-outlet aren't in the right
condition (closed)
Check the mobility of the gates
and the relative mechanical
devices. If necessary, replace
the socket-outlet.
7.55.4.515.2 - Installation and Operation Manual
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