Troubleshooting
76
T2100-ST1 Treadmill, 110V / T2100-ST2 Treadmill, 220V
2097937-002 Rev G
11 March 2019
Troubleshooting Guidance Base on Error Code
Error Code
Reference
Possible Failure Mode / Possible
Root Cause
Related Troubleshooting Guidance
01, 08
Running belt will not move /
elevation reaches target
•
Smart Power Supply Error Code 1 Flow
Chart 1J “Bad Calibration Error (1)” on
•
Smart Power Supply Error Code 8 Flow
Chart 1L “Motor Controller Fault Signal
02
Treadmill would not elevate / “No
power to actuator”
•
Smart Power Supply FGLF0495-1 Error
Code 2 Flow Chart 1K “Elevation Error
•
Smart Power Supply FGLF0495-03
Error Code 2 Flow Chart 1KK “Elevation
Error (2)” on page 89
02
Treadmill would not elevate and
return to park position / “Not
receiving count”
•
Smart Power Supply Error Code 2 Flow
Chart 1K “Elevation Error (2)” on page
•
Smart Power Supply FGLF0495-03
Error Code 2 Flow Chart 1KK “Elevation
Error (2)” on page 89
02
Treadmill will increase elevation
but will not decrease elevation /
“Smart Power Supply Relay
Activation”
•
Smart Power Supply Error Code 2 Flow
Chart 1K “Elevation Error (2)” on page
•
Smart Power Supply FGLF0495-03
Error Code 2 Flow Chart 1KK “Elevation
Error (2)” on page 89
02
Treadmill would not elevate under
heavy load.
•
Smart Power Supply Error Code 2 Flow
Chart 1K “Elevation Error (2)” on page
•
Smart Power Supply FGLF0495-03
Error Code 2 Flow Chart 1KK “Elevation
Error (2)” on page 89
03, 05
Treadmill will not increase speed
during stress test.
•
Smart Power Supply Error Code 3 Flow
Chart 1L “Zero Speed Motor Controller
Error (3)” on page 90.
•
Smart Power Supply Error Code 5 Flow
Chart 1N “Over Speed External Sensor
Error (5)” on page 92.
04, 06
Treadmill speed will not increase
above minimum speed.
•
Smart Power Supply Error Code 4 Flow
Chart 1M “Over Speed Motor Controller
Error (4)” on page 91.
•
Smart Power Supply Error Code 6 Flow
Chart 1O “Over Speed External Sensor
Error (6)” on page 93.