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Possible Causes
Surface units not
functioning properly
The surface units are not plugged in
solidly.
surface unit is plugged completely into the
receptacle.
The surface unit controls improperly
set.
• Check to see the correct control is set for the
surface unit you are using.
The drip pans are not set securely in
the cooktop.
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
Oven–All Models
Oven light does not work Light bulb is loose or defective.
• Tighten or replace the bulb.
Switch operating light is broken.
• Call for service.
Oven will not work
Plug on range is not completely
inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live,
properly grounded outlet.
A fuse in your home may be blown or
the circuit breaker tripped.
• Replace fuse or reset circuit breaker.
Oven controls improperly set.
• See the
Using the oven section.
On self-cleaning models, door left in
the locked position.
• If necessary, allow the oven to cool; then unlock
Thermal link or fuse link on appliance,
is open.
• Call for service.
the door.
Food does not bake or
roast properly
Oven controls improperly set.
• See the
Using the oven section.
Rack position is incorrect or the rack
is not level.
• See the
Using the oven section.
Incorrect cookware or cookware of
improper size being used.
• See the
Using the oven section.
Oven thermostat needs adjustment.
• See the
Adjust the ov
en thermostat―Easy to do
yourself ! section.
No power supply from
convenience outlet on
top of back guard (on
some models)
Small appliance plug is not completely
inserted in the convenience outlet.
• Make sure the small appliance plug is properly
inserted.
The back guard is too hot and the
convenience outlet breaker has
tripped.
• Allow the range to cool; then reset the circuit
breaker by pressing the switch located near the
convenience outlet.
Safety Inst
ructions
Operating Inst
ructions
Ca
re and Cleaning
Tr
oubleshooting Tips
Consumer
Suppo
rt
What To Do
Problem
Coil Cooktops
Troubleshooting Tips
Before you call for service...