CHAPTER 3: Recovering Your System
www.gateway.com
26
System recovery options
Most computer problems can be solved by following the information in
“Troubleshooting” on page 147
or at
support.gateway.com
. Problem-solving
may also involve re-installing some or all of the notebook’s software (also called
recovering or restoring your system). Gateway provides everything you need to
recover your system under most conditions. A backup copy of your operating
system is provided on a CD or DVD, and a backup copy of your factory-installed
drivers and applications is saved on a hidden area of your hard drive.
We recommend that you make a backup of your factory-installed software as
soon as you get your new Gateway system.
■
“Drivers and applications recovery” on page 26
tells you how to record
(or
burn
) the
Drivers and Applications Recovery
discs. Using a recovery disc
that you have recorded is only one of several ways you can restore your
system to working order. Recovery discs let you recover your device drivers
and software that came pre-installed on your notebook.
If you are still having problems even after you follow troubleshooting steps, you
can use Microsoft System Restore to roll back your system to a previous
condition when drivers and programs worked correctly.
■
“Recovering your system using Microsoft System Restore” on page 32
describes how to return your system to a previous working condition.
If you are still experiencing problems, you may need to reinstall specific
software, such as a device driver.
■
“Recovering specific files and software” on page 31
describes how to
install specific, factory-installed software and device drivers.
Finally, in order to recover your system you may need to reinstall everything,
including the operating system, so your notebook has its original factory
settings.
■
“Recovering your system from the hard drive” on page 33
tells how to
completely reinstall the original factory software.
Drivers and applications recovery
Your notebook’s hard drive contains everything you need to completely restore
your system, including Windows XP, device drivers, and other programs. You can
also restore device drivers or programs by using
Drivers and Applications
Recovery
discs, which you create. You can immediately create the recovery discs
(recommended), or you can wait until later.
For more information on creating recovery discs, see
“Creating drivers and
applications recovery discs” on page 27
.
For more information on using your network to store and create recovery discs,
see:
■
“Copying drivers and applications recovery files to a network” on page 28
■
“Creating discs from recovery files on a network” on page 29
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Страница 1: ...USER GUIDE Gateway Computer...
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Страница 9: ...CHAPTER 1 1 GettingHelp Gateway Web site Help and Support BigFix Online help...
Страница 49: ...CHAPTER 5 41 Protectingyournotebook Hardware security Data security Security updates Traveling securely...
Страница 60: ...CHAPTER 5 Protecting your notebook www gateway com 52...
Страница 68: ...CHAPTER 6 Connecting Devices www gateway com 60...
Страница 96: ...CHAPTER 7 Using Multimedia www gateway com 88...
Страница 104: ...CHAPTER 8 Managing Power www gateway com 96...
Страница 116: ...CHAPTER 9 Wireless Networking www gateway com 108...
Страница 138: ...CHAPTER 11 Customizing Your notebook www gateway com 130...
Страница 155: ...CHAPTER 14 147 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...
Страница 177: ...APPENDIX A 169 SafetyandLegalInformation Important safety information Notices...
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