CHAPTER 14: Troubleshooting
www.gateway.com
164
Power
Your notebook is not working on AC power
Tips & Tricks
For instructions on connecting the
AC power adapter, see the poster or
hardware guide.
■
Make sure that your AC power adapter is connected correctly to your
notebook.
■
If your notebook is plugged into a surge protector, make sure that the
surge protector is connected securely to an electrical outlet, turned on,
and working correctly. To test the outlet, plug a working device, such as
a lamp, into the outlet and turn it on.
■
Make sure that the AC power adapter cables are free from cuts or damage.
Replace any damaged cables.
Your notebook is not working on battery power
Tips & Tricks
For instructions on inserting your
battery(ies), see the poster or hardware
guide.
Tips & Tricks
For instructions on recalibrating your
battery(ies), see the hardware guide.
■
Check the power management settings. For more information about using
power management settings, see
“Changing notebook power settings” on
page 92
.
■
Make sure that the battery is installed correctly.
■
Make sure that the battery is fully recharged. For more information, see
“Recharging the battery” on page 90
.
■
Make sure that the battery is calibrated correctly.
■
Let the battery return to room temperature.
Printer
Help and Support
For more information about printer
troubleshooting, click
Start
, then click
Help and Support
. Type the keyword
printer troubleshooting
in the
Search
box, then click the arrow.
The printer will not turn on
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■
Check the cable between the printer and your notebook. Make sure that
it is connected to the correct port.
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press so the printer can start printing. Press
the button to put the printer online.
■
Check the port and cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure that
you have selected it in the printer setup.
To set a default printer:
1
Click
Start
, then click
Control Panel
. The
Control Panel
window
opens. If your Control Panel is in Category View, click
Printers and
Other Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The
Printers and
Faxes
window opens.
3
Right-click the name of the printer you want to be the default
printer, then click
Set as Default Printer
.
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Страница 1: ...USER GUIDE Gateway Computer...
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Страница 9: ...CHAPTER 1 1 GettingHelp Gateway Web site Help and Support BigFix Online help...
Страница 49: ...CHAPTER 5 41 Protectingyournotebook Hardware security Data security Security updates Traveling securely...
Страница 60: ...CHAPTER 5 Protecting your notebook www gateway com 52...
Страница 68: ...CHAPTER 6 Connecting Devices www gateway com 60...
Страница 96: ...CHAPTER 7 Using Multimedia www gateway com 88...
Страница 104: ...CHAPTER 8 Managing Power www gateway com 96...
Страница 116: ...CHAPTER 9 Wireless Networking www gateway com 108...
Страница 138: ...CHAPTER 11 Customizing Your notebook www gateway com 130...
Страница 155: ...CHAPTER 14 147 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...
Страница 177: ...APPENDIX A 169 SafetyandLegalInformation Important safety information Notices...
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Страница 188: ...MAN GW GENERIC PTB USR GDE R1 1 06...