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CHAPTER 14: Troubleshooting

www.gateway.com

166

Touchpad or optional pointing device

Touchpad or optional pointing device is not working

■

Make sure the touchpad or optional pointing device is turned on. For more
information, see

“Changing touchpad or pointing device settings” on

page 125

.

The notebook is not responding when you click or tap on the touchpad

■

Turn on the touchpad. For instructions on how to adjust the touchpad
settings, see

“Changing touchpad or pointing device settings” on

page 125

.

The pointer moves unexpectedly

■

Clean the touchpad with a damp cloth (water only) and wipe it dry.

■

Adjust the touchpad settings. For instructions on how to adjust the
touchpad settings, see

“Changing touchpad or pointing device settings”

on page 125

.

Video

The projector or external monitor is not working

■

Make sure that you have pressed

F

N

+F4

to activate the external monitor

option.

■

Make sure that the monitor is turned on and that the video cable is
connected correctly.

■

If your notebook is connected to a port replicator, make sure the external
monitor or projector is connected to the monitor port on the port
replicator and not on the notebook. The notebook’s monitor port may be
disabled when connected to a port replicator.

Important

The television feature is available only on

select Gateway notebooks.

TV out is not working

■

Make sure that you have activated TV out. For more information, see

“Viewing the display on a television” on page 56

.

■

Make sure that the television is turned on and that the S-Video cable is
connected correctly.

■

Televisions in different countries use different standards. If you are
traveling, you may need to change the TV Out mode. For more
information, see

“Viewing the display on a television” on page 56

.

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Содержание MX6211b

Страница 1: ...USER GUIDE Gateway Computer...

Страница 2: ......

Страница 3: ...rs 16 Deleting files and folders 17 Browsing for files and folders 18 Searching for files 19 Using the Windows Search utility 19 Working with documents 21 Creating a new document 21 Saving a document...

Страница 4: ...your notebook from viruses 44 Using McAfee SecurityCenter 45 Using Windows XP Security Center 48 Security updates 49 Windows Update 49 BigFix 51 Traveling securely 51 Chapter 6 Connecting Devices 53 I...

Страница 5: ...ttery life 90 Conserving battery power 90 Using alternate power sources 91 Changing power modes 91 Changing notebook power settings 92 Changing the power scheme 92 Changing alarm options 93 Changing a...

Страница 6: ...resolution 119 Changing the colors on your Windows desktop 120 Changing the desktop background 121 Selecting a screen saver 122 Using an extended desktop 123 Changing the mouse touchpad or pointing d...

Страница 7: ...odem 144 Radio frequency wireless connections 144 Files 145 Security 145 Power 145 Additional tips 146 Chapter 14 Troubleshooting 147 Safety guidelines 148 First steps 148 Troubleshooting 148 Audio 14...

Страница 8: ...tatus indicators 165 Touchpad or optional pointing device 166 Video 166 Telephone support 167 Before calling Gateway Customer Care 167 Telephone numbers 167 Self help 168 Tutoring 168 Training 168 App...

Страница 9: ...CHAPTER 1 1 GettingHelp Gateway Web site Help and Support BigFix Online help...

Страница 10: ...d battery life when on battery power Please read this manual carefully to familiarize yourself with our range of services and support We have highlighted some basic care and safety information to help...

Страница 11: ...ateway supports Downloads Click Downloads to get the latest software updates for BIOS and driver upgrades By entering your serial number you get drivers specific to your notebook Click Browse All Down...

Страница 12: ...sing the index Searching for a topic To search for a topic in Help and Support type a word or phrase keyword in the Search box located at the top of any Help and Support screen then click the arrow bu...

Страница 13: ...Search Results list Getting help in Media Center If your notebook has Windows XP Media Center Edition you can access online help or refer to the printed Windows XP Media Center Edition Guide To access...

Страница 14: ...en BigFix To start BigFix Click Start All Programs Accessories System Tools then click BigFix To learn more about using BigFix From the BigFix program click Help then click Tutorial Online help Many p...

Страница 15: ...CHAPTER 2 7 UsingWindows XP About the Windows desktop Identifying window items Using Windows XP Tablet PC 2005 Working with files and folders Searching for files Working with documents Shortcuts...

Страница 16: ...ontheleftand aclockonthe right Otherbuttons onthe taskbarrepresentprogramsthat are running Click a program s button on the taskbar to open the program s window TheStartbuttonprovidesaccesstoprograms...

Страница 17: ...the Start menu When you move the mouse pointer over any menu item that has an arrow next to it another menu called a submenu opens and reveals related files programs or commands 3 Click a file or prog...

Страница 18: ...fferent because each has its own menus icons and controls Most windows include these items Window item Description The title bar is the horizontal bar at the top of a window that shows the window titl...

Страница 19: ...me of strategy MicroSoftOneNote capture organize and reuse your notes onnotebook computers desktop computers or tablet PCs The What s New in Windows XP link in the Help and Support Center and the Wind...

Страница 20: ...raw a short wide Z You will find more information about gestures and gesture symbols as well as handwriting tips in the TIP help For more information see Tablet Input Panel TIP on page 13 Pen button T...

Страница 21: ...near the bottom of the window To set up speech options tap or click the Tools and Options icon then tap or click Speech TIP tips Open a program for your input for example a word processing program or...

Страница 22: ...it your preferences much like you would store information in a file cabinet You can store these files in folders and copy move and delete the information just as you would reorganize and throw away in...

Страница 23: ...ur notebook In fact all information on a notebook is stored in files To create a folder 1 Click Start then click My Computer on the Start menu 2 Double click the drive where you want to put the new fo...

Страница 24: ...remove the file or folder from its original location and place the file or folder on the Windows clipboard When you decide where you want the file or folder to go you paste it there To copy a file or...

Страница 25: ...r files on page 19 2 Click File then click Delete Windows moves the files and folders to the Recycle Bin To recover files or folders from the Recycle Bin 1 Double click the Recycle Bin icon The Recycl...

Страница 26: ...re organized in the same way as a real file cabinet in that they may have many levels usually many more levels than a file cabinet in fact So you usually will have to search through levels of folders...

Страница 27: ...amed or deleted directly from the list in the results window Using the Windows Search utility Help and Support For more information about searching for files and folders click Start then click Help an...

Страница 28: ...hed for 4 Open a file folder or program by double clicking the name in the list Using advanced search options Search can find files meeting more criteria than file name You can narrow your search by s...

Страница 29: ...ate save open and print a document using Microsoft WordPad Similar procedures apply to other programs such as WordPerfect Microsoft Word and Microsoft Excel For more information about using a program...

Страница 30: ...ter you create a document you need to save it if you want to use it later To save a document 1 Click File then click Save The Save As dialog box opens 2 Click the arrow button to open the Save in list...

Страница 31: ...browse through the folders listed below the Look in list 4 Double click the document file name The document opens Printing a document Help and Support For more information about printing documents cl...

Страница 32: ...ste a file folder text or graphic Click inside the folder or window where you want to paste the object then press CTRL V Selectmultipleitemsinalist or window Click the first item press and hold down t...

Страница 33: ...CHAPTER 3 25 RecoveringYourSystem System recovery options Drivers and applications recovery Recovering your system...

Страница 34: ...condition when drivers and programs worked correctly Recovering your system using Microsoft System Restore on page 32 describes how to return your system to a previous working condition If you are st...

Страница 35: ...discs If you are recording to a DVD make sure that it is a DVD R or DVD R disc not DVD RW or DVD RW discs 1 Make sure that you have blank discs ready Depending on the type of recordable drive your not...

Страница 36: ...The Recovery ISO Image has been created successfully remove the last disc from the drive then click OK 10 Store the discs in a safe place for future use You are done Copying drivers and applications r...

Страница 37: ...ating discs from recovery files on a network Before you continue make sure that your computer has a recordable drive To create recovery discs from recovery files stored on a network Important If you a...

Страница 38: ...e from the hard drive contact Gateway Customer Care for help For a fee Customer Care may be able to provide a set of recovery discs to restore your notebook For more help you can find the Gateway Cust...

Страница 39: ...Application Driver Recovery The Application Recovery program opens OR Turn on your notebook then insert the drivers and applications recovery disc 1 if available into the CD or DVD drive The Applicati...

Страница 40: ...ur system settings and saves it as a restore point In most cases of hard to resolve software problems you canreturn to one oftheserestorepoints to get your system running again To restore using Micros...

Страница 41: ...ecovery See Recovering your system from the hard drive on page 33 for instructions Recovering your system from the hard drive To recover from the hard drive 1 Get the operating system disc that came w...

Страница 42: ...XP This option saves your existing data files but all programs must be reinstalled and the program settings reconfigured You need at least 4 GB of hard drive space to use this restore option 5 Click...

Страница 43: ...CHAPTER 4 35 UsingtheInternet Learning about the Internet Setting up an Internet account Using the World Wide Web Using e mail...

Страница 44: ...nnection speed than a standard telephone modem An Internet service provider a company that provides access to the Internet through an ISPserver When you connect to an ISP the ISP server lets you acces...

Страница 45: ...oadband is considered an always connected service With this type of service your cost is the same regardless of the amount of time you use your Internet connection Accessing your Internet account Help...

Страница 46: ...account 2 Depending on the method you use to connect to your Internet account you may need to start your Web browser Click Start then click Internet Your default Web browser opens showing an opening p...

Страница 47: ...k the link on the Web page for the file that you want to download 5 Follow the on screen instructions for saving the file in the folder that you want A copy of the file is downloaded to your notebook...

Страница 48: ...ver the Internet to the e mail address you specified Checking your e mail Caution To protect your notebook from viruses check any e mail attachments using McAfee SecurityCenter which came with your no...

Страница 49: ...CHAPTER 5 41 Protectingyournotebook Hardware security Data security Security updates Traveling securely...

Страница 50: ...artment stores For the location of the Kensington lock slot see your hardware reference CompuTrace Tips Tricks Use Computrace Complete s online help to get the program up and running If your notebook...

Страница 51: ...rsonal information from your hard drive Notebook startup and hard drive password Tips Tricks Make sure that you use a password you can remember The password feature is very secure and you cannot bypas...

Страница 52: ...Registering your copy of McAfee SecurityCenter and subscribing to the virus definition update service You may have received a free limited time subscription to one of these services when you purchased...

Страница 53: ...identity theft by blocking the transmission of personally identifiable information This service also filters offensive online content including pop ups ads and web bugs and monitors controls and logs...

Страница 54: ...arting McAfee SecurityCenter To start McAfee SecurityCenter Click Start All Programs McAfee then click McAfee Security Center McAfee SecurityCenter opens Scanning for and removing viruses To scan for...

Страница 55: ...s definitions Important To update McAfee SecurityCenter after the subscription period expires you must extend your subscription You should update your virus definitions regularly to protect your noteb...

Страница 56: ...ndows Security Center helps protect your notebook through A firewall Automatic Windows updates Third party virus protection software Security options in Internet Explorer Modifying security settings T...

Страница 57: ...features built into Windows XP Microsoft creates a high priority Windows updateto fix the problem You should update Windows regularly to keep your notebook secure Express ClickExpressto download high...

Страница 58: ...www gateway com 50 To schedule automatic updates 1 Click Start Control Panel then double click Security Center 2 Click Automatic Updates The Automatic Updates dialog box opens 3 Make your changes to t...

Страница 59: ...n on your notebook Have your notebook hand inspected or sent through the x ray scanner but never carry it through the metal detector Always keep your notebook with you in airports train stations or bu...

Страница 60: ...CHAPTER 5 Protecting your notebook www gateway com 52...

Страница 61: ...Installing a printer scanner digital camera or other peripheral device Viewing the display on a projector or monitor Viewing the display on a television Connecting a video camera to your notebook Usi...

Страница 62: ...lly recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the first time your notebook will prompt you to install any software the device n...

Страница 63: ...r projector to your monitor VGA port Your notebook supports simultaneous LCD and external display Simultaneous display lets you control the presentation from your notebook and at the same time face yo...

Страница 64: ...ricks For the locationof the S Video out jack on your notebook see the poster or hardware guide For the location of the S Video out jack on an optional port replicator see the port replicator user gui...

Страница 65: ...if it is not already enabled then click Apply To view your notebook display on a television for notebooks that support the F4 key to control the television feature 1 With your notebook off connect on...

Страница 66: ...ort on your video camera see your camera s documentation Tips Tricks For the location of the IEEE 1394 port on your notebook see the poster or hardware guide For the location of the IEEE 1394 port on...

Страница 67: ...to your notebook a port replicator lets you make all of those connections at one time When you travel with your notebook you merely disconnect from the port replicator instead of unplugging all the d...

Страница 68: ...CHAPTER 6 Connecting Devices www gateway com 60...

Страница 69: ...a Adjusting the volume Playing music and movies Creating audio files and music libraries Creating and editing videos Creating music CDs and video DVDs Creating and copying data CDs and DVDs Advanced m...

Страница 70: ...specific sound devices in your notebook To adjust the overall volume level from Windows 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View...

Страница 71: ...does not appear in the window click Options Properties the check box next to the audio device you want to adjust then click OK 5 Drag the volume level and balance sliders for the device you want to a...

Страница 72: ...le format used for your Windows system sounds To play a WAV audio file Sound Recorder 1 Click Start All Programs Accessories Entertainment then click Sound Recorder The Sound Recorder opens 2 Click Fi...

Страница 73: ...ation about using Windows Media Player click Help To play a file using Windows Media Player 1 Click Start All Programs then click Windows Media Player Windows Media Player opens 2 Click File then clic...

Страница 74: ...CyberLink PowerDVD A standard Compact Disc CD holds an entire album of digital songs and can be played on a CD player or your notebook s CD drive A Digital Versatile Disc DVD is similar to a standard...

Страница 75: ...Windows Media Player opens OR If a dialog box does not open with a list of CD players or DVD players click Start All Programs then click Windows Media Player Windows Media Player opens 4 Click play I...

Страница 76: ...t All Programs CyberLink PowerDVD then click PowerDVD Help 1 Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up 2 Click Start All Programs CyberLin...

Страница 77: ...our notebook For the location of the Microphone jack see your notebook s hardware guide 2 Click Start All Programs Accessories Entertainment then click Sound Recorder The Sound Recorder opens 3 Click...

Страница 78: ...ns 3 Click Tools Options then click the Rip Music tab 4 Click the arrow to open the Format list then click either mp3 or Windows Media Audio For more information on the differences between the two typ...

Страница 79: ...ownload process WMA and MP3 files may become corrupt If you are having trouble listening to or working with a downloaded file try downloading the file again Downloading files from the Internet When yo...

Страница 80: ...ut editing videos click Start then click Help and Support Type the phrase Windows Movie Maker in the Search box then click the arrow Windows Movie Maker is a video capture program that lets you captur...

Страница 81: ...ructions 2 If a dialog box opens with a list of video editing programs click Windows Movie Maker Windows Movie Maker opens OR If a dialog box does not open with a list of video editing programs click...

Страница 82: ...u can make to your video include Splitting your video into more than one clip or combining two or more clips into one clip Trimming unwanted material from the beginning or end of your clip Inserting v...

Страница 83: ...e subject to payment of damages and other remedies If you are uncertain about your rights contact your legal advisor You can create music CDs using either Windows Media Player or CyberLink Power2Go Cr...

Страница 84: ...ick songs in the left column to add them to the playlist After all the songs are added to your list click OK 7 Click Start Burn Creating a music CD using CyberLink Power2Go To create a music CD 1 Inse...

Страница 85: ...k dialog box 4 Click Music Disc in the left column select CD in the right column then click OK The Select a Burning Task dialog box closes 5 In the top pane browse to the folder that contains the file...

Страница 86: ...click OK to start the LabelPrint program or click Cancel to return to Power2Go Creating a video DVD You can create a video DVD using CyberLink Power2Go If your operating system is Windows XP Media Ce...

Страница 87: ...ble DVD into your DVD drive 2 If a dialog box opens click Take no action then click OK 3 Click Start All Programs CyberLink DVD Solution Power2Go then click Power2Go Power2Go opens along with the Sele...

Страница 88: ...kground Image box to select the image that appears behind your menu 9 Click the icon next to the Background Music box to select the music that plays while your menu appears 10 Type the title you want...

Страница 89: ...DVD player and DVD decoder software such as PowerDVD installed The non Media Center computer must also have Windows XP with Service Pack SP 1 or 2 Windows Media Player 9 or later and the Windows patc...

Страница 90: ...r s Help icon Creating and copying data CDs and DVDs Creating a data CD or DVD Important SomeCDshavecopyprotectionsoftware You cannot create MP3 files from these CDs and you may not be able to listen...

Страница 91: ...ialog box 4 Click Data Disc intheleftcolumn selectyour disc type in therightcolumn then click OK The Select a Burning Task dialog box closes 5 In the top pane browse to the folder that contains the fi...

Страница 92: ...ick Burn The Burning dialog box opens and Power2Go burns the files to the CD or DVD OR If you have more than one CD or DVD burner select the burner then click Burn The Burning dialog box opens and Pow...

Страница 93: ...along with the Select a Burning Task dialog box 2 Click Copy disc in the left column then click OK The Copy Disc dialog box opens 3 Insert the music CD data CD or data DVD you want to copy into your C...

Страница 94: ...ves Power2Go copies the tracks from the source disc to the blank recordable disc 7 If you are using one drive a message prompts you to insert a CD or DVD Remove the source CD or DVD insert a blank wri...

Страница 95: ...t TV For more information see the Windows Media Player online help CyberLink Power2Go advanced features Power2Go includes the following disc utilities Burn Disc Image and Save Disc Image create an exa...

Страница 96: ...CHAPTER 7 Using Multimedia www gateway com 88...

Страница 97: ...CHAPTER 8 89 ManagingPower Monitoring the battery charge Recharging the battery Extending battery life Changing notebook power settings...

Страница 98: ...looks like an inaccurate charge you may need to recalibrate the battery Recharging the battery Important If the power cord icon does not appear on the taskbar click the show hidden icons button If the...

Страница 99: ...g power modes You can use the following power modes to lengthen the life of your notebook s battery ies Standby while your notebook is in Standby it switches to a low power state where devices such as...

Страница 100: ...er saving options such as when the display or hard drive is automatically turned off You can select one of the defined power schemes or create a custom power scheme The processor installed in your not...

Страница 101: ...alarm options click Start then click Help and Support Type the keyword alarm options in the Search box then click the arrow Alarms can alert you when the battery charge is low To change the alarm opti...

Страница 102: ...power button and Standby system key You can also select which power saving mode is activated when you close the LCD panel To change advanced power management settings 1 Click Start then click Control...

Страница 103: ...If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click the Power Options icon The Power Options Properties dialog box opens 3 Click the Hibernate tab 4 Clickt...

Страница 104: ...CHAPTER 8 Managing Power www gateway com 96...

Страница 105: ...ssNetworking Wireless networking Setting up your wireless network Testing your network Sharing resources Using the network Connecting to hotspots Adding a desktop computer to your network Adding devic...

Страница 106: ...network You connect your modem to the access point set up a network connection then browse the Internet send e mail share files and folders with other networked computers and access other devices lik...

Страница 107: ...twork can intercept the radio waves and take control of your network If you do not set up security for your network a hacker can gain access to your Internet connection to send spam e mail and to your...

Страница 108: ...omputer name of up to 15 characters with no blank spaces Make sure that your computer name is unique Your computer name cannot be all numeric It must contains some letters 5 Type a name for your workg...

Страница 109: ...ies The Network Connections window opens 2 Right click the Wireless Network Connection icon then click View available wireless networks The Wireless NetworkConnection dialog box opens 3 Click the netw...

Страница 110: ...s installed Follow the instructions included with your printer to install the printer drivers on each computer With a network you can share drives for example hard drives and DVD drives and printers a...

Страница 111: ...lick to select the Share this folder on the network check box type a shared name in the Shared name box To let other users have full permissions to read and write to the shared drive or folder click t...

Страница 112: ...rol Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Printers and Faxes icon The Printers and Faxes window open...

Страница 113: ...mes of each of the computers in your workgroup are listed 5 Double click the name of the computer containing the drive or folder you want to view All shared drives and folders are listed Mapping a net...

Страница 114: ...e file you want to copy 3 Browse to the file you want to copy 4 Click the file 5 Click Edit then click Copy 6 Double click the folder where you want to copy the file to 7 Click Edit then click Paste P...

Страница 115: ...ou with the necessary connection information To access any new network obtain information about the network such as the SSID password key and security settings to use and enter that information Adding...

Страница 116: ...CHAPTER 9 Wireless Networking www gateway com 108...

Страница 117: ...nstalling and configuring Fax Sending a simple fax Setting up your cover page template Faxing from programs Faxing a scanned document Receiving and viewing a fax Canceling a fax Automatically retry se...

Страница 118: ...dem to connect to the Internet while sending and receiving faxes Microsoft Fax lets you send and receive faxes using your dial up modem When Windows was originally installed on your notebook Fax may n...

Страница 119: ...Fax 1 Click Start All Programs Accessories Communications Fax then click Fax Console The Fax Configuration Wizard opens 2 On the Welcome to Fax Configuration Wizard screen click Next The Sender Infor...

Страница 120: ...followed by 12 characters for your telephone number 8 Click Next 9 If you set up your notebook to receive faxes type the receiving fax identifier information then click Next This identifier informatio...

Страница 121: ...s to type the full ten digit fax number 5 If you want to send your fax to more than one recipient click Add and type the name and fax number of the next recipient 6 When you have added all your recipi...

Страница 122: ...also use the Insert menu to include information that is automatically calculated such as number of pages or date and time sent If you want to include text that always appears on your cover page such...

Страница 123: ...ve and view a fax 1 Click Start All Programs Accessories Communications Fax then click Fax Console The Fax Console opens When the Fax Console is open it detects incoming faxes and stores them in the I...

Страница 124: ...ab then click Properties The Modem dialog box opens 5 Specify the number of retries and the amount of time between retries 6 Click OK Automatically canceling a fax If your notebook tried to send a fax...

Страница 125: ...stomizingYournotebook Adjusting the screen and desktop settings Changing the mouse touchpad or pointing device settings Adjusting tablet and pen settings Adding and modifying user accounts Modifying s...

Страница 126: ...ettings in the Search box then click the arrow Color depth is the number of colors your screen displays Various image types requirevariouscolordepthsforoptimum appearance Forexample simplecolor drawin...

Страница 127: ...n increase the screen resolution to fit more icons on your desktop or you can decrease the resolution to make reading the display easier The higher the resolution the smaller individual components of...

Страница 128: ...n the Color scheme list click the color scheme you want then click OK The new colors appear on your desktop OR If you want to create a new color scheme as part of a desktop theme see the following pro...

Страница 129: ...hange the desktop background 1 Right click any empty space on the desktop then click Properties The Display Properties dialog box opens 2 Click the Desktop tab 3 Click a background picture in the Back...

Страница 130: ...notebook Windows supplies a variety of screen savers that you can choose from and many more are available from the Internet and as commercial products To select a screen saver 1 Right click any empty...

Страница 131: ...ick the arrow You can use an external monitor to make your desktop larger to accommodate additional windows To turn on extended desktop 1 Right click any empty space on the desktop then click Properti...

Страница 132: ...t For more information about changing mouse settings click Start then click Help and Support Type the keyword mouse settings in the Search box then click the arrow To change your mouse settings 1 Clic...

Страница 133: ...ouchpad or pointing device settings 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double cli...

Страница 134: ...he in front of a setting then modify the setting 7 Click OK to save changes Adjusting tablet and pen settings Windows XP Tablet PC 2005 includes a control panel for adjusting pen display and button pr...

Страница 135: ...icon in the taskbar then tap or click Properties The Tablet and Pen Properties dialog box opens 2 Tap or click the Tablet Buttons tab 3 Change the button settings then tap or click OK Adjusting the Ta...

Страница 136: ...ble in other accounts If this happens install the program or device in the accounts that need it Files created in one account are not accessible from other accounts unless the files are stored in the...

Страница 137: ...all automatic Windows updates third party virus protection software security options in Internet Explorer To modify security settings Click Start All Programs Accessories System Tools then click Secur...

Страница 138: ...CHAPTER 11 Customizing Your notebook www gateway com 130...

Страница 139: ...CHAPTER 12 131 MaintainingYourNotebook Caring for your notebook Protecting your notebook from viruses Updating Windows Using BigFix Managing hard drive space Moving from Your Old Computer...

Страница 140: ...le for you Keep all liquids away from your notebook When spilled onto notebook components almost any liquid can result in expensive repairs that are not covered under your warranty Avoid dustyordirtyw...

Страница 141: ...st from the inside of your notebook Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped u...

Страница 142: ...fixes to protect your notebook and keep it running smoothly Windows Update scans your notebook and provides you with a tailored selection of updates that apply only to the software and hardware on you...

Страница 143: ...al utilities you can use to manage your hard drive Checking hard drive space To check hard drive space 1 Click Start then click My Computer The My Computer window opens 2 Right click the drive that yo...

Страница 144: ...s you can delete read the descriptions in the Disk Cleanup dialog box 5 Click OK then click Yes Checking the hard drive for errors Help and Support For more informationabout checkingthe harddrivefor e...

Страница 145: ...des the file information into pieces and stores them in different places on the hard drive This is called fragmentation and it is normal In order for your notebook to use a file Windows must search fo...

Страница 146: ...se the Disk Defragmenter window Backing up files Help and Support For more information about backing up files click Start then click Help and Support Type the keyword saving files in the Search box th...

Страница 147: ...The Scheduled Task Wizard opens 3 Click Next then click the task or program you want to schedule and follow the on screen instructions to customize the task Moving from Your Old Computer Using the Fil...

Страница 148: ...Find or Search on page 141 or Searching for files on page 19 To find files in the My Documents folder 1 In Windows XP click Start then click My Documents The My Documents window opens and displays ma...

Страница 149: ...your current ISP software is not preinstalled on your new notebook locate the original Internet setup program provided by your local ISP or contact your ISP to see if they have an updated version of...

Страница 150: ...user guide for installation information and tips Because most installation software is periodically updated you should also check the manufacturer s Web site for software updates Installing your old...

Страница 151: ...CHAPTER 13 143 TravelingwithYourNotebook Packing your notebook Traveling by air Dial up modem Radio frequency wireless connections Files Security Power Additional tips...

Страница 152: ...ephone line tester to check for unsafe lines especially if you are traveling internationally Take remote access information with you so you can connect to your ISP while outside of your usual calling...

Страница 153: ...ss card or an address label to your notebook and accessories Whoever sits next to you or behind you can see your notebook display Avoid working with confidential files until you can be sure of privacy...

Страница 154: ...through their networks If your notebook has been exposed to cold temperatures allow it to warm to room temperature before turning it on Carry proof of ownership or a merchandise passport when travelin...

Страница 155: ...CHAPTER 14 147 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...

Страница 156: ...t For more information about troubleshooting click Start then click Help and Support Type the keyword troubleshooting in the Search box then click the arrow If you have problems with your notebook try...

Страница 157: ...ew device 1 In the Device Manager window check the device list for a resource conflict A resource conflict appears as a black exclamation point in a yellow circle 2 Remove the device you are trying to...

Страница 158: ...m or difficult to read Tips Tricks For more information about using your keyboard see the poster or hardware guide Adjust the brightness and contrast using the system keys Change the display settings...

Страница 159: ...ou may not be able to play these CDs on your notebook Your notebook may be experiencing some temporary memory problems Shut down and restart your notebook Clean the disc For more information see Clean...

Страница 160: ...c disc documentation or packaging If the DVD movie does not play the disc s regional code and your DVD drive s regional code may not match Make sure that a DVD player program has been installed on you...

Страница 161: ...tatic electricity or physical shock you may need to reinstall the operating system You see a Non system disk NTLDR is missing or disk error message Eject the diskette from the diskette drive then pres...

Страница 162: ...ovider ISP is set up correctly Contact your ISP for technical support Keyboard The external keyboard does not work Make sure that the keyboard cable is plugged in correctly Remove all extension cables...

Страница 163: ...port connect the S Video cable from the Media Center computer s S Video Out port to the TV s S Video In port S Video display quality is usually good for TV images The display quality for the Media Ce...

Страница 164: ...ive scan picture is also brighter and easier on your eyes You need to configure your Media Center to output to a TV Your Media Center computer detects whether you are using a VGA or an S Video display...

Страница 165: ...odem jack see the poster or hardware guide For the location of your modem jack on an optional port replicator see the port replicator user guide Your modem does not dial or does not connect Make sure...

Страница 166: ...al line Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect call your telephone service The telephone line may be too noisy You cannot connect to t...

Страница 167: ...pens 5 Click the Diagnostic tab then click Query Modem If information about the modem appears the modem passed diagnostics If no modem information is available a white screen appears with no data or i...

Страница 168: ...ook Make sure that the other end is plugged into a router or cable or DSL modem Make sure that all computers are plugged into a powered electrical outlet and turned on Make sure that the router is plu...

Страница 169: ...ernet through your home network Every home network is unique See the documentation that came with your network equipment for troubleshooting information Networks wireless You turned wireless networkin...

Страница 170: ...e in a wireless network but no available networks are listed in the Windows XP Wireless Networking utility If the network you are attempting to access does not broadcast its SSID you need to request t...

Страница 171: ...e password You forgot your startup password The password feature which is set in the BIOS Setup utility is very secure with no easy way to recover a forgotten password You must return your notebook fo...

Страница 172: ...ure that the battery is calibrated correctly Let the battery return to room temperature Printer Help and Support For more information about printer troubleshooting click Start then click Help and Supp...

Страница 173: ...r documentation for instructions for adding additional memory You see a Printer is out of paper error message After adding paper make sure that the printer is online Most printers have an online offli...

Страница 174: ...or external monitor is not working Make sure that you have pressed FN F4 to activate the external monitor option Make sure that the monitor is turned on and that the video cable is connected correctly...

Страница 175: ...are or software make sure that you have installed it according to the instructions provided with it If you did not purchase the hardware or software from Gateway see the manufacturer s documentation a...

Страница 176: ...r based training Resource Service description How to reach Answers by Gateway Get tutorial assistance for hardware and software issues This is a fee based service www gateway com answers Gateway Custo...

Страница 177: ...APPENDIX A 169 SafetyandLegalInformation Important safety information Notices...

Страница 178: ...ure you provide adequate space at least 6 inches 15 cm around the notebook for ventilation when you set up your work area Never insert objects of any kind into the notebook ventilation openings Some n...

Страница 179: ...plug is damaged Liquid has been spilled into the notebook The notebook does not operate properly when the operating instructions are followed The notebook was dropped or the cabinet is damaged The not...

Страница 180: ...continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments Gateway a...

Страница 181: ...cks to your library 71 cleaning 133 copying 85 creating audio 75 76 creating data 76 82 creating label 87 creating music 76 editing track information 71 playing music 66 CD drive See DVD drive cleanin...

Страница 182: ...dress 39 checking for messages 40 sending 40 transferring settings from old computer 141 using 36 39 EmPower power adapter 91 Error checking 136 extended desktop 123 F faxes automatically canceling 11...

Страница 183: ...fee SecurityCenter 45 scanning for viruses 46 starting 46 updating 47 McAfee Spamkiller 45 McAfee VirusScan 45 Media Center getting help 5 troubleshooting 155 Media Player 65 memory troubleshooting 15...

Страница 184: ...ng files and folders 17 emptying 17 recovering files and folders 17 re dialing telephone 116 reinstalling peripheral devices 142 printer 142 programs 142 scanner 142 software 142 removing files and fo...

Страница 185: ...installation 149 diskette drive 149 display 150 DVD drive 151 faxes 158 files 152 general guidelines 148 hard drive 153 Internet connection 153 158 IRQ conflict 149 keyboard 154 LCD panel 150 Media Ce...

Страница 186: ...ie Maker capturing video to computer 73 editing video 72 74 saving video 74 transferring video to computer 73 Video Capture Wizard 74 Windows Security Alert dialog box 112 113 Windows Security Center...

Страница 187: ......

Страница 188: ...MAN GW GENERIC PTB USR GDE R1 1 06...

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