63
Problem
Reason
The Easy Solution
The fondue plate is hea-
ting, but the grilling plate
remains cold and/or
the fondue plate is not
right in the centre of the
opening within the grilling
plate and/or the grilling
plate is tilted.
The grilling plate is
switched OFF.
For switching on the grilling plate, turn the right raclette
control dial clockwise until the desired temperature is
shown on the right side of the display (“RACLETTE”).
The pins at the grilling
plate are not inserted cor-
rectly in the grilling plate
power socket and grilling
plate support.
When mounting the grilling plate, ensure to insert the
electrical connectors at the bottom of the grilling plate in
the grilling plate power socket. Additionally insert the two
small pins at the opposite site of the grilling plate in the
corresponding holes on top of the grilling plate support.
With the pins of the grilling plate inserted correctly, care-
fully push down the grilling plate.
The grilling plate is moun-
ted in wrong orientation.
For mounting the grilling plate, the electrical pins noti-
ceably protruding the bottom of the grilling plate must
be on the same side as the grilling plate power socket
protruding the housing (left side). Turn the grilling plate
by 180°.
The electrical pins of the
grilling plate are bent or
damaged.
Exchange the grilling plate, if the pins are damaged in
any way. Get in contact with your vendor.
The grilling plate cannot
be mounted stably on the
appliance and wobbles.
The grilling plate is not
mounted correctly.
When mounting the grilling plate, ensure to insert the
electrical connectors at the bottom of the grilling plate in
the grilling plate power socket. Additionally insert the two
small pins at the opposite site of the grilling plate in the
corresponding holes on top of the grilling plate support.
With the pins of the grilling plate inserted correctly, care-
fully push down the grilling plate.
The grilling plate is
distorted.
Exchange the grilling plate. Get in contact with your
vendor.
Do not place any heavy objects on the
grilling plate. Always handle the grilling plate
with care.
The electrical pins of the
grilling plate are bent.
Exchange the grilling plate, if the pins are damaged
in any way. Get in contact with your vendor.
Do not
place any heavy objects on the grilling plate.
Always handle the grilling plate with care.
Foreign objects are sticking in
the power socket or support.
Remove any obstacles.