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SOLVING PROBLEMS
If any problems occur during operation, you will find solutions in this section.
Problem
Possible Reason
The Solution
‘LOCK BEAN HOPPER’ on LCD screen. Bean hopper is not locked in place
Turn the locking knob clockwise in
the direction of the LOCK arrow until
it clicks.
Unable to lock bean hopper.
Coffee beans obstructing bean hop-
per locking device.
Remove bean hopper. Clear coffee
beans from the grinding chamber
and around the upper burr. Try re-
locking the bean hopper.
‘FILL TANK’ on LCD screen.
Water tank is empty or not enough
water to brew your selected volume.
Press the flip-top water tank lid to
open. Pour the desired amount of
cold, preferably filtered water.
‘EMPTY COFFEE FILTER’ on LCD
screen.
Coffee basket not in place or not cor-
rectly assembled.
Check that the coffee basket lid is
closed and the coffee basket is firm-
ly seated on the two door hooks.
Swing-out door not closed properly.
Push the swing-out door to the clo-
sed position until it clicks shut.
Residues of used grinds still in the
coffee basket.
Remove the coffee basket and dis-
card used grinds. Wash and dry
thoroughly, especially the chute area
of the coffee basket. See: ›Cleaning
the Coffee Basket and Gold Tone Fil-
ter‹. Attach the coffee basket to the
swing-out door, and close the door
until it clicks shut.
Grinder operates with a loud noise.
No coffee in the coffee basket.
Grinder is blocked with a foreign
item.
Check the bean hopper for any
foreign body. Clean the grinder. See:
›Cleaning the Grinding Burrs and Cof-
fee Grinds Chute‹.
Moisture clogging grinder.
Clean and thoroughly dry the grin-
ding burrs and coffee grinds chute.
See: ›Cleaning the Grinding Burrs
and Coffee Grinds Chute‹. It is pos-
sible to use a hair dryer to blow air
into the grinding chamber and dry
the lower burr. Only re-start use,
when the grinding chamber and grin-
ding burrs are completely dry.