11
SELF HELP
If the shower is not working satisfactorily, make
the following checks before calling out the
installer.
Any one of these adjustments could restore the
performance.
Shower
cycles
from
HOT to
COLD
The shower temperature is set too
hot causing the thermal cut-out
(safety device) to operate.
Turn Knob ‘B’ anti-clockwise to
increase water flow.
Then slowly increase the water
temperature by turning Knob ‘B’
clockwise until a comfortable
showering temperature has been
reached.
You MUST WAIT approximately
20 seconds for each adjustment to
affect the water temperature.
‘Eco’ setting may need to be
selected.
Water
too
HOT
Increase water flow by adjusting
Knob ‘B’ anti-clockwise.
‘Eco’ setting may need to be
selected.
Increase pressure to water supply.
Fully open service valve/stop cock.
Check hose is not kinked restricting
the water flow. Clean handset.
Water
too
COLD
Decrease water flow by adjusting
Knob ‘B’ clockwise.
‘High’ setting may need to be
selected.
Water
takes
longer to
heat up
Thermal cut-out has operated after
previous use.
‘High’ setting may need to be
selected.
Water
goes cold
whilst
using
shower
Check water pressure has not fallen
so far as to let the pressure switch
cut out.
e.g. Another tap drawing water off.
Poor
Spray
Clean the inlet filter.
Clean the shower handset.
Water
continues
to flow
when
button ‘C’
pressed
This is normal on the
3500M Model.
The shower includes a shutdown
feature that means water will
continue to flow for around 6
seconds after Button ‘C’ is pressed.
Broken
parts
Please contact our after sales
service department (See Section 5).
PROFESSIONAL SERVICE
If the previous ‘Self Help’ checks fail to restore
the performance, you should seek professional
help.
The person who installed the shower is probably
the best one to investigate and correct it and is
certainly the person to contact if you have had a
problem in the guarantee period.
The following additional checklist is provided for
the benefit of the qualified service person.
WARNING:
SWITCH OFF THE ELECTRICITY AT THE
LOCAL ISOLATOR BEFORE REMOVING THE
COVER TO MAKE CHECKS.
Water
too
HOT
Water flow restricted by blockage
in filter housing.
Switch off water, remove filter cap
check and clean metal inlet filter.
Water
too
COLD
Check circuit through thermal cut-
out.
Check circuit through
microswitches on the pressure
switch.
Check each element circuit.
Check tightness of electrical
connections.
No
water
flow
control
Undo headworks of stabiliser valve
Check stabiliser is in place and
remove any debris in valve.
Water
discharge
from
pressure
relief
valve
Check for cause of high pressure
and remove it.
Blockage on outlet e.g. blocked
shower handset.
Replace the pressure relief device.
Water
does not
flow when
button ‘C’
is
pressed.
Check circuit through solenoid coil
& switch. If defective then replace.
3500M model only:
Check phased shutdown PCB.
If defective then replace.
Power supply not reaching shower
