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Chapter 1 Overview
1.2.2 High Reliability Tools
High reliability tools are a comprehensively useful set of software for stable system operations of the
server. The following tools have respective roles to manage normal operations or recovery from errors:
• Server monitoring tools
• System diagnosis support tools
• LAN driver detailed setting tools
Server Monitoring Tools
The server monitoring tools monitor the hardware status on behalf of the administrator and notify him/
her in the event of an error.
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Early Detection of a Server Failure [ServerView]
ServerView is software that monitors whether the server hardware is in a normal state to protect
important server resources. When using ServerView, the server hardware is monitored all the time. If an
error that could cause trouble is detected, the administrator is notified in real-time. This allows the server
administrator to remove a system error early and avoid trouble.
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For the consideration of ServerView’s security, refer to “ServerView User’s Guide“.
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Early Detection of a Disk Problem [RAID Management Tool]
RAID Management Tool is software that performs array configurations, disk initialization and storage
system monitoring. When an event occurs, it leaves an event log in the event viewer's application logs.
At the same time, a pop-up window indicates a hard disk failure, rebuild status, etc.
System Diagnosis Support Tools
The system diagnosis support tools are for supporting system diagnosis during normal operation or in
the event of trouble.
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Early Solution to Problems [DSNAP]
DSNAP is a command line utility for collectively acquiring failure investigation information. Command
line operation makes easy to set the configuration information of the system file and major registries,
and collect the event log.
When a problem occurs in your Windows Server 2003 / Windows 2000 Server system, DSNAP is used
for a support engineer to understand your system software configuration and settings correctly and to
promote research smoothly. Provide this with memory dump to your support engineer.
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