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C120-E093-04EN

CHAPTER 8 Approaches to

Troubleshooting

This chapter explains the approaches to troubleshooting of the main unit:

Overview

Machine Administration Menu

E-mail Notification to System Administrators

Error Messages Displayed on the Panel

Messages in Console Screen

8.1

Overview

This section provides a troubleshooting overview.

When system problems occur, it is necessary to gather all the available clues for tronbleshooting.

The following are some clues:

LCD panel shows system fault, detected during the power-on diagnosis, or hardware

malfunction, found by the SCF during the system operation.

When the "ok" prompt is shown on the remote console (RC2000) of the SMC, some power-

on diagnosis commands ("show-post-results") are available to get results of the power-on

diagnosis.

If a problem occurs while the operating system is running, error messages are displayed in

the SMC screen.

This chapter explains tips on isolating hardware problems.

The users should not repair the main unit. Contact your local office immediately to have

a certified service engineer dispatched for repair.
In some cases, the certified service engineer require login to the SMC with system

administrator privilege. If this operation is required, please promptly cooperate for

smooth recovery of the unit. Alternately, a system maintenance account would be
sufficient. For details, see the user's manual supplied with the SMC.

Содержание PRIMEPOWER 800

Страница 1: ...Edition December 2001 PRIMEPOWER1000 800 ...

Страница 2: ...e included at the back of the manual There you will also find the addresses of the relevant User Documentation Department Copyright and Trademarks This manual is printed on paper treated with chlorine free bleach Copyright Fujitsu Siemens Computers GmbH 2001 All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trade...

Страница 3: ...ly friendly materials that can be fully recycled Read on through the next sections for a brief look at some of the measures we have intro duced in an effort to protect the environment as well as our tips and suggestions for environ mentally friendly handling of your system Environmentally friendly product design and development This product has been designed in accordance with the Siemens standard...

Страница 4: ...can also consult your local Fujitsu Siemens branch office subsidiary Service If you have any complaints in relation to missing faulty parts please contact the complaints department of Fujitsu Siemens Tel 49 0 5251 8 22222 Fax 49 0 5251 8 22029 You can also submit complaints via the internet http www fujitsu siemens com servers quality reklamation_us htm Email reklamation cs fujitsu siemens com If ...

Страница 5: ...PRIMEPOWER 1000 800 User s Manual C120 E093 04EN ...

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Страница 7: ...ontrol mass transport operation control life support weapon launching control You shall not use this Product without securing the sufficient safety required for the High Safety Required Use If you wish to use this Product for High Safety Required Use please consult with sales representatives in charge before such use RADIO FREQUENCY INTERFERENCE STATEMENT The following notice is for EU users only ...

Страница 8: ...or certain other countries l SPARC64 GP is a registered trademark of SPARC International Inc in the United States and in other countries used under license by Fujitsu Ltd SPARC64 GP complies with SPARC V9 architecture developed by SPARC International Inc Products bearing the SPARC trademarks are based on an architecture originally developed by Sun Microsystems Inc l All other product names mention...

Страница 9: ...orm PRIMEPOWER100 and Solaris 8 were added to Chapter 9 Section 4 9 was added 03 20001 08 31 Section 9 1 Fujitsu Siemens Computers adds the remarks concerning the PRIMESTATION and PRIMEPOWER100 as SMC platforms 04 2001 12 20 Section 4 9 and 6 1 7 Corrections Section 5 1 4 and 5 2 Corrections Corrections due to changes of console connection unit types Error corrections Note In this table revised se...

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Страница 11: ...cture and Contents of This Manual This manual is organized as described below CHAPTER 1 Features Describes the features of the main unit CHAPTER 2 Specifications and Installation Overview of the Main Unit Describes the specifications and procedures for installing the main unit CHAPTER 3 Main Unit Power on off Describes how to power on off the main unit CHAPTER 4 Hardware Overview Describes the har...

Страница 12: ...ns used in this manual Index Describes the keywords and corresponding reference page numbers Other Reference Manuals The following manuals are provided for reference Read the PRIMEPOWER2000 1000 800 Installation Guide first and then see other reference manuals a Printed manuals PRIMEPOWER2000 1000 800 Installation Guide C120 E095EN b PDF manual contained in the PRIMEPOWER2000 1000 800 Manuals CD R...

Страница 13: ... symbols Meaning Example AaBbCc123 Commands that users enter ls l Return Names of manual title chapter section item button or menus to refer to See Chapter 3 Configuration of the System Console in the System Console Software User s Guide Prompt Meaning Example RC2000 C shell prompt in RC2000 RC2000 command y n filename SMC C shell prompt in SMC SMC command y n filename Prompt Meaning Example RC200...

Страница 14: ...nt Alert Messages in the FOR SAFE OPERATION 2 For the readers This indicates a hazardous situation could result in serious personal injury if the user does not perform the procedure correctly This indicates a hazardous situation could result in minor or moderate personal injury if the user does not perform the procedure correctly This signal also indicates that damage to the product or other prope...

Страница 15: ...portant alert signals This indicates a hazardous situation could result in serious personal injury if the user does not perform the procedure correctly Task Warning Page Normal operation Electric shock fire Do not damage break or modify the power cables Cable damage may cause electric shock or fire 10 ...

Страница 16: ...function l Do not run a cable under a unit or allow a cable to become taut Do not disconnect the power cable when the power is turned on l Do not place anything on top of the main unit Do not use the main unit as a work space l Avoid condensation in the main unit do not raise the ambient temperature rapidly in winter Use the main unit only after it has warmed up sufficiently l Do not install the m...

Страница 17: ... for safe operation of the unit is not compromised Therefore this unit has ventilation openings at front and rear face of the unit Do not cover or close these ventilation openings to prevent overheating l Weight of this unit with maximum configuration 30 kg 66 lb Be careful to avoid injury during installation of this unit into the rack l If the unit is powered from a Power strip or a Service outle...

Страница 18: ...viii C120 E093 04EN FOR SAFE OPERATION Alert Labels The followings are labels attached to this product l Never peel off the labels l The following labels provide information to the users of this product ...

Страница 19: ...terface cards l Maintenance and inspections repairing and regular diagnosis and maintenance The following tasks regarding this product and the optional products provided from Fujitsu should only be performed by a certified service engineer Users must shall not perform these tasks Incorrect operation of these tasks may cause malfunction l Unpacking optional adapters and such packages delivered to t...

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Страница 21: ... Drive 5 2 1 4 19 inch Rack Space 6 2 1 5 Opening and Closing Main Unit Doors 9 2 2 Precautions for Installation 10 2 3 Connecting the SMC 14 CHAPTER 3 Main Unit Power on off 15 3 1 Power on off the Circuit Breaker 15 3 1 1 Precautions for Turning on the Circuit Breaker 15 3 1 2 How to Turn on the Circuit Breaker 15 3 1 3 Precautions for Turning off the Circuit Breaker 17 3 1 4 How to Turn off the...

Страница 22: ...APTER 5 Main Unit Operator Panel Operation 35 5 1 Overview of Main Unit Operator Panel 35 5 1 1 Panel Appearance 36 5 1 2 Message Display Function 37 5 1 3 Mode Switch 37 5 1 4 Forced Termination of the Partition Processing 39 5 2 Panel Operations 40 5 2 1 Format of Panel Display 40 5 2 2 Symbol and Command Lists 41 5 2 3 Panel Operation Example of Partition Startup 43 5 3 Messages Displayed on th...

Страница 23: ...om LAN 62 6 3 2 Characteristics of SMC 62 6 3 3 Waiting for Power on 62 6 3 4 RCI Settings 63 6 3 5 Setting Power Recovery Mode 63 CHAPTER 7 Partition Settings and Notes 65 7 1 Overview 65 7 2 Partition Settings 66 7 3 Changes of Partition Configuration 66 7 4 System Volume 67 7 5 File Unit Sharing 67 7 6 Backups 67 CHAPTER 8 Approaches to Troubleshooting 69 8 1 Overview 69 8 2 Machine Administrat...

Страница 24: ...ew 90 C 2 2 Rear View 91 C 3 Expansion File Unit Installation Overview 93 C 3 1 EFU Installation Notes 93 C 3 2 Physical Electrical and Environmental Specifications 94 C 4 Disk Drive Bay Configuration 95 C 5 Software Tools for Hot Swapping Redundant Components of Expansion File Unit 96 C 5 1 Disk Drive Replacement Overview 96 C 5 2 Power Supply Unit Replacement Overview 96 Appendix D UPC Connector...

Страница 25: ...Operator Panel The Power Switch 19 Figure 4 1 Main Unit of the PRIMEPOWER1000 800 Front View 24 Figure 4 2 Main Unit of the PRIMEPOWER1000 Rear View 24 Figure 4 3 Main Unit of the PRIMEPOWER800 Rear View 25 Figure 4 4 System Board 26 Figure 4 5 CPU Module 28 Figure 4 6 Memory Module 29 Figure 4 7 System Control Facility Board 30 Figure 4 8 PSU Expansion 31 Figure 4 9 Dual Power Feed Option PRIMEPO...

Страница 26: ... Boards Configure One Partition 59 Figure 8 1 Fan Error Messages 71 Figure 8 2 FEP XB DDC Error Messages 72 Figure C 1 Expansion File Unit Front View 90 Figure C 2 Expansion File Unit Rear View 91 Figure C 3 Expansion File Unit Rear View Rear Cover is Detached 92 Figure C 4 Disk Drive Bay Configuration of the Expansion File Unit 95 Figure D 1 Connection with UPS 98 Figure D 2 Corresponding Termina...

Страница 27: ...Table 5 6 Messages Regarding the System Control Facility 46 Table 5 7 Fan Messages 47 Table 5 8 Partition Messages 48 Table 5 9 AC Symbol Messages 49 Table 5 10 PSU Symbol Messages 50 Table 6 1 PCI Slot Specifications 58 Table 6 2 Order of Priority for PCI Card Device Instance Number Assignment for Every Partition 59 Table 6 3 Example of Assigning a Controller Nnumber or an Interface Name 60 Table...

Страница 28: ...xviii C120 E093 04EN Contents Table D 1 Input Signals 97 Table D 2 UPS Interface Signals 99 Table D 3 Electrical Specifications 99 ...

Страница 29: ...ER800 l System Boards assure memory module expansion and upgrade to the next generation processors l The main unit central processing unit is a SPARC64 GP l The memory subsystem enables interleave transactions with SDRAM Memory module of 32 way for PRIMEPOWER1000 and 16 way for PRIMEPOWER800 l PCI slots are capable of 64 bits at 66 MHz l For PRIMEPOWER1000 up to 32 CPUs and 48 PCI slots and for PR...

Страница 30: ...for replacement is not required l Each partition is protected and errors are isolated to single partition which assures application reliability CPUs and memory are also hot swappable with the System Board Note that replacement is only available on a System Board basis 1 3 Expandingof Maintenanceand Operational Functions The maintenance equipment feature of the main unit prevents occurrence of actu...

Страница 31: ...e 2 1 Main Unit Specifications 1 2 Item Specifications PRIMEPOWER1000 PRIMEPOWER800 Form Floor standing type At upper part of the unit 19 inch rack space 11 unit spaces System Board Up to 4 CPUs 6 PCI slots Base package One System Board is preinstalled Up to eight boards mountable when the System Expansion cabinet is connected Up to 4 CPUs 6 PCI slots Base package One System Board is preinstalled ...

Страница 32: ...Redundant components Power Supply Unit Fan Tray System Control Facility Power system Dual power feed option Disk for mirroring configuration Hot swappable component Power Supply Unit Fan Tray System Control Facility Disk System Board Monitor Board System control Power control Automatic power on off scheduling of the unit can be set External interface RCI 1 and LAN SMC connection UPS connection Sup...

Страница 33: ...inet The System Expansion cabinet does not contain any System Board CPU module or expansion memory options If the System Expansion cabinet is required consult with the certified service engineer 2 1 3 System Disk Drive The main unit uses disks in the Expansion File Unit as the system disks In the standard configuration the base package includes following items l One Expansion File Unit File Unit E...

Страница 34: ...re available for users to install external units The outlet in the rack area box provides the connector plugs for two power supply systems listed in Table 2 2 and Table 2 3 Note that the 19 inch rack space of the System Expansion cabinet also provides 11 unit spaces and the outlet box described above If the output of the equipments which is installed in 19 inch rack space exceeds the maximum capac...

Страница 35: ...s the outlet specifications outside of Japan Note1 Power supply systems 0 and 1 become separate when installing Dual power feed option Note2 For the 200V 3 5 connectors there are fourteen connectors and twelve connectors are available for users Two of the connectors are use for the File Unit installed in the basic package Table 2 2 Outlet Specifications of 19 inch Rack Outside of Japan Power Suppl...

Страница 36: ... used for the File Unit installed in the basic package Note3 Total value of two outlets l Do not use the 100 VAC 0 65 A outlet marked MAINTE which is the top plug of the three 100 VAC plugs with three parallel pins This outlet is required for maintenance by a certified service engineer Table 2 3 Outlet Specifications of 19 inch Rack In Japan Power Supply System Note1 Voltage Max current of pieces ...

Страница 37: ...ain Unit 2 1 5 Opening and Closing Main Unit Doors The front and back doors of the main unit open and close as shown in Figure 2 4 and Figure 2 5 Figure 2 4 The Door of the Main Unit Front View Figure 2 5 The Door of the Main Unit Rear View ...

Страница 38: ...lated from vibration Install the main unit on a level surface l Use a grounding cable of category three or greater in Japan Make sure that the AC power supply source of the main unit is grounded with dedicated grounding cable Otherwise the main unit may malfunction l Do not run a cable under a unit or allow a cable to become taut Do not disconnect the power cable when the power is turned on l Do n...

Страница 39: ...k space Power supply Voltage AC 200 240 V 10 Phase Single Frequency 50 60 Hz Power consumption 2 5700 W At 4 SB 4900 W At 3 SB 4000 W At 2 SB 3000 W At 1 SB Approximation 19 inch rack space is not included Heat dissipation 2 20520 kJ Hr 19449 Btu h At 4 SB 17640 kJ Hr 16719 Btu h At 3 SB 14400 kJ Hr 13648 Btu h At 2 SB 10800 kJ Hr 10236 Btu h At 1 SB Ambient condition Inoperation Temperature 5 to ...

Страница 40: ...et Mainly used for maintenance by a certified systems engineer Installation area Front 1200 mm 47 in Rear 800 mm 31 in 1 PRIMEPOWER800 is provided for the Base cabinet use only 2 The power consumption and heat dissipation values listed in the table apply to each cabinet When planning installation of the System Expansion cabinets for PRIMEPOWER1000 be sure to calculate the sum of all items in the a...

Страница 41: ... and Figure 2 7 show the required equipment and service areas of the main unit of PRIMEPOWER1000 800 Figure 2 6 Installation Area of PRIMEPOWER1000 Base Cabinet Only and PRIMEPOWER800 Figure 2 7 Installation Area of PRIMEPOWER1000 With a System Expansion Cabinet ...

Страница 42: ...or the connection In addition a LAN connection must be made between the System Control Facility and the SMC This LAN connection is used only for local communication between the SMC and the System Control Facility or between the SMC and the Console Connection Unit The distance between the main unit and the SMC should be less than 30 m 98 ft For details on the connection see the Section 3 2 3 LAN co...

Страница 43: ...ts overcurrent and functions as the circuit protector for the main unit 3 1 1 Precautions for Turning on the Circuit Breaker Be sure to follow the precautions below when turning on the circuit breaker l First turn on the Base cabinet s circuit breaker l Never turn off the circuit breaker within 30 seconds of turning the breaker on 3 1 2 How to Turn on the Circuit Breaker Turn on the main unit s ma...

Страница 44: ... breakers are powered on the main unit s LCD screen will be powered on 2 Push up the switches in the outlet box so that power is supplied to the 19 inch rack area Outside of Japan Push up two breaker type switches Figure 3 2 Outlets for the 19 inch Rack Spaces Outside of Japan In Japan Push up two breaker type and one standard type power switches Figure 3 3 Outlets for the 19 inch Rack Spaces In J...

Страница 45: ...aker of the distribution panel Using without appropriate problem resolution may cause overcurrent in the main unit Therefore if such shutdown occurred consult with a certified service engineer for maintenance 3 1 4 How to Turn off the Circuit Breaker This section describes how to turn off the circuit breaker 1 Turn off the main unit There are two ways to turn off the main unit a Power off using th...

Страница 46: ...n using the operator panel 1 Turn on the power switches of the SMC and peripheral units For how to power on off the SMC see the Section 9 2 Power on off the SMC 2 Shift the Mode switch to the required mode Figure 3 4 The Operator Panel Mode Switch The operation of the main unit after the power on varies depending on the position of the Mode switch For information on the power on conditions restric...

Страница 47: ...ed with the platform 2 Turn on the main unit by executing the System Power On Instruction in Machine Administration Menu of System Console Software For details on the power on process using the Machine Administration Menu see Section 6 2 System power operation in the System Console Software User s Guide 2 Automatic power on Power supply can be started automatically by using the Automatic Power Sup...

Страница 48: ...s the shutdown process Wait until the shutdown process finishes it may take a few minutes The message Power OFF is displayed on the panel while the power of the main unit is shutting down and after the shutdown process of the partitions is completed After power off completion the message Power ON Ready appears The allowable number of times to cycle the power switch can be changed by the scftool co...

Страница 49: ...APCS in the System Console Software User s Guide 3 3 Power on off the Partition This section describes how to turn on off the partition 3 3 1 Power on the Partition This section describes how to turn on the partition There are two ways a and b to turn on the partition a Power on the partition using the operator panel 1 Confirm that the circuit breaker is on 2 Turn on the partition using the operat...

Страница 50: ...wer off the Partition To shutdown the partition enter the shutdown command from the remote console window of the respective partition For details on the power off the partition see Section 7 1 3 Shutdown of Partitions in the System Console Software User s Guide ...

Страница 51: ...nagement Console SMC l Console Connection Unit l Air Filter l Lithium Battery 4 1 Device Configuration The base unit of the main unit is the System Board which mounts up to four processors and six PCI slots The Base cabinet of PRIMEPOWER1000 can mount up to four System Boards and when the System Expansion cabinet is installed up to eight basic System Boards can be mounted on For PRIMEPOWER800 up t...

Страница 52: ...f the main unit Base cabinet of the PRIMEPOWE1000 and PRIMEPOWER800 Figure 4 2 and Figure 4 3 show the rear view of the main unit of the PRIMEPOWER1000 and PRIMEPOWER800 Figure 4 1 Main Unit of the PRIMEPOWER1000 800 Front View Figure 4 2 Main Unit of the PRIMEPOWER1000 Rear View ...

Страница 53: ...its expansion 4 2 1 Overview of System Board l The System Board is configurable with up to four CPU modules six PCI card slots and memory modules l Installing the System Board into the System Board slot enables you to configure your system to your specific needs l A LAN port 10 100 MB sec Ethernet and a serial port RS 232C are provided as standard I O interfaces ...

Страница 54: ...26 C120 E093 04EN CHAPTER 4 Hardware Overview Figure 4 4 System Board ...

Страница 55: ...o four CPU modules and up to six PCI cards can be installed per System Board For System Boards expansion contact a certified service engineer Table 4 1 System Board Specifications Item Details Name System Board Number of memory slot 32 or 16 Number of CPU 4 Number of PCI card slot 6 in total 32 64 bits 33 66 MHz 3 3 V 3 32 64 bits 33 66 MHz 5 V 3 PCI card size 190 mm 7 in or less Number of standar...

Страница 56: ...chitecture conforming SPARC64 GP processor and the external cache l One System Board allows up to four CPU modules l To improve the reliability of the system Error Checking and Correction ECC is deployed ECC is also used to check errors in the primary cache and secondary cache of the CPU For CPU module expansion contact a certified service engineer Figure 4 5 CPU Module ...

Страница 57: ... Dynamic Random Access Memory SDRAM l The memory module deploys Error Checking and Correction ECC l The upgrade of memory modules can be done on one module set basis by combining 4 identical memory modules 512M bytes 1G bytes 2G bytes When memory enhancement is required contact certified service engineer For memory module enhancement contact a certified service engineer Figure 4 6 Memory Module ...

Страница 58: ...vides a LAN port for connection to the SMC This is a private LAN l The LAN can only be used to connect to the SMC and the Console Connection Unit l PRIMEPOWER1000 800 systems allow the installation of the redundant hot swappable components System Console Facility board option Two System Control Facility boards on each Base cabinet and System Expansion cabinet PRIMEPOWER1000 can be installed so tha...

Страница 59: ... consists of two units is required Power Supply Units are configured in an n 1 redundant configuration and support hot swapping Figure 4 8 PSU Expansion Table 4 2 lists the specifications of the Power Supply Unit Table 4 2 The Specifications of the Power Supply Unit Item Details Input Voltage Rated voltage 100 to 240 Vac Phase Single Variation 10 to 11 5 Frequency Rated frequency 50 to 60 Hz Varia...

Страница 60: ...power failure occurs in one of the input power systems PRIMEPOWER1000 requires this unit for the Base cabinet and each System Expansion cabinet Dual power feed option installation is required in both the Base cabinet and the System Expansion cabinet When planning the installation of a UPS note that a UPS needs to be installed for each power line Figure 4 9 Dual Power Feed Option PRIMEPOWER1000 4 7...

Страница 61: ...enu of the System Console Software on the SMC l Dedicated console of each partition Displays a console screen of each partition l Automatic power control By configuring the main unit s power on off schedules the main unit can be turned on or off automatically l Time synchronization NTP Network Time Protocol server feature By using NTP the SMC synchronizes the time of each partition to the time in ...

Страница 62: ...ed server maintenance 4 11 Lithium Battery The main unit uses a lithium battery as a part of environmental conditions monitoring The life span of a lithium battery depends on the operational environment and recharge cycling period Moderate discharge is common The main unit checks the output of the lithium battery If reduced battery output voltage is detected the main unit reports it to the system ...

Страница 63: ...wer on Power off l State indication LCD l Power on State indication POWER LED l State indication about whether or not malfunction has occurred in the unit CHECK LED l Reset function partition selective l Request interleave function partition selective l Partition startup function partition selective The operator panel is covered by the unit front cover Even when the front cover is closed it is pos...

Страница 64: ...as occurred in the main unit 4 Mode switch Shifts the operation mode among LOCK UNLOCK and MAINTENANCE This operation enables disables each key operation 5 Cursor switch Switches contents of display 6 Decision switch Defines selected content 7 The power switch Switches the power of the main unit on or off When powering off initiate the shutdown process by pressing the power switch once then pressi...

Страница 65: ...e LOCK UNLOCK and MAINTENANCE The Mode switch operation can be disabled using the panel key switch The Mode descriptions are LOCK Normal operation requires the Mode switch to be set to LOCK position In LOCK mode Solaris automatically starts up If then confirms that the Automatic Power Supply Control did not set the power on stop time allowing completion of the power on sequence Also this mode disa...

Страница 66: ... switch LOCK UNLOCK MAINTENANCE State definition Normal operating state Maintenance state Software Maintenance state Hardware Sending Break recognition Disabled Enabled Enabled Pon Poff Pon Poff by the power switch Only power on is enabled auto boot Enabled boot stop Enabled boot stop Pon Poff by the SMC Enabled auto boot Enabled boot stop Enabled boot stop Pon Poff by the facility RCI Enabled aut...

Страница 67: ...ing operation item Settings made by these operations are valid irrespective of the status of the mode switch on the operator panel Partition dump switch instruction This instruction stops the running partition and collects a data dump After the dump is written to disk the partition is reset and the operating system is restarted Partition reset instruction This instruction resets the running partit...

Страница 68: ...or Panel Operation 5 2 Panel Operations This section describes the operator panel 5 2 1 Format of Panel Display On the operator panel all operations are specified using the Cursor switch and the Decision switch Figure 5 2 Example of Panel Display ...

Страница 69: ...or disabled depending on the state of the Mode switch For details see the Table 5 4 Table 5 2 Symbol List Symbol Meaning Description T Temperature Indicates temperature and humidity at the air inlet and the room temperature at operation time in the message line The indicated value is of that time If it reached to the predefined alarm level the light blinks H Humidity Z AC input Indicates state of ...

Страница 70: ...lays execution confirmation message Reset request Resets selected partition Request Req None displays execution confirmation message OS dump request Sends a request event for acquiring OS dump of the selected partition Up Up None displays execution confirmation message Start up request Activates the selected partition Server ID Setup S Enter a numeric value Sets the Server ID assigned to the main ...

Страница 71: ...ible operation temperature depends on the altitude of the site where the main unit is installed 5 2 3 Panel Operation Example of Partition Startup Refer to the following partition startup example steps to understand this specific panel operation Initial state s Messages are displayed on the Message Area but the Message Area may be left in blank 1 Press the Cursor switch Move the cursor to the part...

Страница 72: ... the Cursor switch to cancel the operation Return to step 1 When set normally the messages are displayed as shown below 1 Displayed as Initialize Phase 2 Displayed as Boot Process 3 Displayed as System Running If the setting fails the following screen appears When the Decision switch or Cursor switch is pressed down the screen returns to the initial state X Y Y Partition Up OK T H Z P C S 0 1 2 3 ...

Страница 73: ...played on the operator panel when the circuit breaker main power source of the main unit is turned on Figure 5 4 Message Displayed Area When the Circuit Breaker is Turned On Table 5 5 Circuit Breaker Power on Messages Display data Contents Message details initializing The System Control Facility is initializing now inactive The initialization is completed Now checking the configuration A few secon...

Страница 74: ...ition adjustment Indicates that the main unit is waiting until the air conditioning facility that is connected to the RCI network turns on if applicable Cooling Postpones terminating process of cooling down Indicates that the cooling time for the system has been extended and is waiting while the system cools down SCF Initialize 1 SCF initializing phase1 Indicates that the system is loading system ...

Страница 75: ...efective fan If multiple defective fans were detected the unit last detected is displayed First numeric value 0 One or more than one defective fan has been detected in the cabinet 0 in which the panel is included the Base cabinet First numeric value 1 One or more than one defective fan is detected in the cabinet 1 in which the panel is not included the System Expansion cabinet yy Fan Tray number 0...

Страница 76: ...ssage details 0 to e No display Power is off Initialize Phase Initializing hardware OBP Complete OBP is completed Boot Process OS is booting up System Running OS is on running Shutdown Started Shutdown is started Panic A panic has occurred in the OS SB xx alarm An alarm was generated at System Board xx in the partition xx System Board slot number SB xx warning A warning was generated at System Boa...

Страница 77: ... P If any defective FEP Power Supply Unit or defective XB DDC the power supply converter at the crossbar interconnection is detected the selected symbol P blinks If a defective FEP or defective XB DDC is not detected no message will be displayed Figure 5 9 Power Supply Unit PSU Symbol Messages Table 5 9 AC Symbol Messages Symbol Display data Contents Message details Z Ο Ο Indicates power receipt s...

Страница 78: ...e XB DDC is detected in the cabinet in which the panel is included the Base cabinet First numeric value 1 One or more than one defective XB DDC is detected in the cabinet in which the panel is not included the System Expansion cabinet n XB DDC number 0 FEP config err Displayed if there is a FEP Configuration error First numeric value 0 One or more than one FEP has a Configuration error detected in...

Страница 79: ...l 6 1 Standard Configuration This section describes the main unit system configuration 6 1 1 Basic Components The main unit consists of the following components 1 Main unit l Number of required power supplies and Fan Trays depends on the number of System Boards to be mounted l One System Control Facility is installed in the Base cabinet and on each System Expansion cabinet l A UPS is optional ...

Страница 80: ...llocated to each System Board installed in the main unit In the messages displayed by the OBP Solaris the System Boards may be indicated by a serial number from 0 to 7 PRIMEPOWER1000 or 0 to 3 PRIMEPOWER800 Figure 6 1 Maximum Configuration of the PRIMEPOWER1000 Figure 6 2 PRIMEPOWER1000 System Board Number Front View ...

Страница 81: ...t View 3 SMC and the accessories for LAN l One SMC or more SMCs must be connected One SMC can control multiple main units l The LAN port for SMC system control must be connected as a private LAN to the System Control Facility through the Console Connection Unit l HUB and LAN cables are required for connecting between a PRIMEPOWER1000 800 and an SMC ...

Страница 82: ...1 HUB for System Control LAN 10Base T and LAN cables up to 30 m 98 ft l Used to establish a private LAN between the System Control Facility In the standard configuration one HUB must be implemented l When the System Control Facilities are configured redundantly e g System Control Facility board option installed two HUBs must be installed for the respective System Control LANs l Four or more HUB po...

Страница 83: ...ertified service engineer For details on connecting a UPS see the Installation Planning Manual of the respective models For information on UPC cables see Appendix D UPC Connector Specifications For details on the UPS see the user s manual supplied with the UPS Be sure to follow the precautions below when connecting a UPS This description is intended for use in Japan only l In general mean life spa...

Страница 84: ...To connect the main unit s UPS and the UPC connector prepare a UPS cable and a branch adapter for UPS cable connection UPC connectors are provided two ports in each unit Use the connectors to connect the respective UPSs for the power systems For details on UPC connector see Appendix D UPC Connector Specifications 6 1 5 On board LAN Port l Each System Board has one on board LAN port A unique MAC ad...

Страница 85: ...he partition the port set to tty sub conspath is allocated and if both of them do not exist the same setting there is not any value set is applied The on board serial interface is used only for the console path To connect peripheral devices using a serial interface use serial interface PCI cards 6 1 7 Console Connection Unit This section describes how to connect SMC and the Console Connection Unit...

Страница 86: ...e numbers of the PCI card device The instance number is required for installing Solaris to a partition Controller number and interface name The following instance numbers are assigned to the interface in the PCI slot on the System Board l Controller number cX The controller number is assigned when the PCI card related to controller devices such as the SCSI interface card is inserted to the slot Th...

Страница 87: ...ent instance numbers are assigned to the other boards in ascending order See Figure 6 5 Figure 6 5 System Board PCI Probing Order When Two System Boards Configure One Partition Example of assigning a controller number or an interface name For example when a PCI card is inserted under the conditions below a controller number or an interface name is assigned as displayed in Table 6 3 Table 6 2 Order...

Страница 88: ...oller Nnumber or an Interface Name Interface location Type of PCI card Controller No Interface name System Board No PCI slot No SB 0 PC10B 1 SCSI interface c0 PC10A 2 SCSI interface c1 PC11B 3 Expansion network interface hme0 PC11A 4 System Board Basic network interface standard mounting hme1 PC13B 6 PC13A 7 SB 1 PC10B 8 SCSI interface c2 PC10A 9 SCSI interface c3 PC11B 10 Expansion network interf...

Страница 89: ...e Console Connection Unit can be also configured redundantly The file units can be configured to operate continuously An accidental interruption such as disk failure will not interrupt the user s business tasks by having to connect the disk array unit or having to deploy disk mirroring 6 2 2 Processors Memory PCI Cards A degradation function in the power on diagnostics and the dynamic degradation ...

Страница 90: ... for inspection administration For this reason the SMC must always be kept in active even if the power supply to the main unit is shut down If the SMC power is shut down the main unit can be turned on from the operator panel However it is recommended to keep the SMC in active 6 3 3 Waiting for Power on Before powering on the main unit turn on the main line switch of I O devices connected to the RC...

Страница 91: ...and the power source of the file units for easy operation 6 3 5 Setting Power Recovery Mode The SMC offers the following three alternative modes regarding the power on operation after a power recovery following a power failure event The settings of the power recovery mode are controlled for each main unit When the Mode switch of the operator panel is set to the MAINTENANCE mode the main power will...

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Страница 93: ...llowing guidelines should be observed when partitioning PRIMEPOWER1000 800 system l Partitions need not be configured with contiguous System Boards l The standard RS 232C cable port of the lowest slot number among the System Boards must be connected to the Console Connection Unit The standard RS 232C cable port of the second lowest slot number among the System Boards is reserved for redundant conn...

Страница 94: ...onfiguration There are two ways to turn on the main unit a and b a Modify partitioned configuration by reboot or power on off operation See the following manuals l System Console Software User s Guide l Partition Operation Guide System Console Software User s Guide is attached to the System Console Software For the Partition Operation Guide please ask to the sales representatives or a certified se...

Страница 95: ... error or other cause create backups regularly How to create data backups is explained in the following Chapters and Appendices These references also explain how to restore data after system recovery Therefore the users can use the same references for the detailed procedures l For how to back up the partitions in the main unit Section 7 5 4 Backup and Restore of System Volume in the System Console...

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Страница 97: ...em operation l When the ok prompt is shown on the remote console RC2000 of the SMC some power on diagnosis commands show post results are available to get results of the power on diagnosis l If a problem occurs while the operating system is running error messages are displayed in the SMC screen This chapter explains tips on isolating hardware problems 4 The users should not repair the main unit Co...

Страница 98: ...on Menu in the System Console Software User s Guide The information equivalent to what are displayed by a display command of the initial diagnosis results can be displayed by using prtdiag 1M command on the OS 8 3 E mail Notification to System Administrators This section describes the settings used by the SMC to issue a message to the system administrator by e mail if a malfunction occurred in the...

Страница 99: ...1 2 3 4 5 6 7 8 9 a b c d e Cursor position Table 8 1 Fan Error Messages Display data Contents Message details 0 FANyy failed Indicates the defective fan If multiple defective fans were detected the unit last detected is displayed First numerical value 0 One or more than one defective fan is detected in the cabinet in which the panel is included the Base cabinet First numeric value 1 One or more t...

Страница 100: ... panic the OS automatically restarts SB xx alarm An alarm was generated at System Board xx in the partition xx System Board slot number SB xx warning A warning was generated at System Board xx in the partition xx System Board slot number Displayed message X Y Y x FEPnn failed T H Z P C S 0 1 2 3 4 5 6 7 8 9 a b c d e Cursor position Table 8 3 FEP XB DDC Error Messages 1 2 Display data Contents Mes...

Страница 101: ... a Configuration error First numeric value 0 One or more than one FEP has a Configuration error detected in the cabinet in which the panel is included the Base cabinet First numeric value 1 One or more than one FEP has a Configuration error detected in the cabinet in which the panel is not included the System Expansion cabinet 0 DDC config err Indicates a XB DDC has a Configuration error First num...

Страница 102: ... main unit l Faulty Hardware monitoring Monitors status of the component hardware such as the power source unit fans and battery of the UPS l Hardware preventive monitoring Monitors states of the component hardware such as power fans and battery of UPS unit Message notification by the SMC can be set from the Machine Administration Menu of the System Console Software on the SMC For details on the d...

Страница 103: ...ardware must be installed For details on the PCI cards allocation see the System Console Software Release Note Table 9 1 SMC Hardware Requirements Outside of Japan Item Specification Platform PRIMEPOWER200 Pedestal PRIMEPOWER100 CPU SPARC64 GP 250 MHz or faster UltraSPARC IIe 500MHz or faster Memory 256M Bytes or more 256M Bytes or more Hard Disk 9 1G Bytes or more 18G Bytes or more Display Resolu...

Страница 104: ... PCI cards allocation must not be changed Table 9 2 SMC Hardware Requirements In Japan Item Specification GP7000F SMC PRIMEPOWER SMC PRIMEPOWER100 Platform CPU UltraSPARC IIi 360 MHz UltraSPARC IIe 500 MHz Memory 128M Bytes 256M Bytes Hard Disk 8 4G Bytes 18G Bytes CD ROM CD ROM drive standard loading DVD ROM drive standard loading Display Resolution 1152 900 Connector dimensional standard D sub 1...

Страница 105: ...thod is capable of storing all data on the hard disks It is especially useful when replacing a faulty disk because all data stored in the data cassettes can be restored to the replaced disk This reconfigures the system when the backup is made This method writes all data on overall disks into data cassettes It takes about 2 hours to complete All console features are disabled while this backup proce...

Страница 106: ...e screen 7 When a prompt appears enter the command below to start the backup For the controller number enter the number confirmed in Procedure 6 The backup is completed when a prompt appears again The 8G bytes disk drive requires about 2 hours for backup Backup of the disk drive takes longer as its capacity increased 8 Press the Eject switch on the DAT unit to remove the data cassette Be sure to s...

Страница 107: ...If the SynfinityDisk carries out duplicated disk operation to restore follow the procedure given in the manual supplied with the SynfinityDisk System volume can be restored by following the steps below 1 Login the SMC as the root account If Solaris is not active set to the OBP mode by pressing the STOP A keys or other procedures then go to step 3 below 2 Enter the command below to display the ok p...

Страница 108: ...res about 2 hours to restore Restoring of the disk drive takes longer as its capacity increases 8 Press the Eject switch on the DAT unit to remove the data cassette 9 Press the STOP A keys to display the ok prompt 10 Enter the command below to reboot Daily work can be restarted when the Login screen of System Console Software appears Remove the Solaris 7 CD ROM 11 If necessary restore the setup da...

Страница 109: ... set to Write enabled 3 Enter the command below to start the backup The backup process is completed when a prompt appears 4 Press the Eject button on the DAT drive to remove the data cassette Be sure to set the write protection tab on the new data cassette to Write protected immediately 9 3 4 Restoring the System Console Software Setup Data This section describes how to restore setup data created ...

Страница 110: ...e Administration Menu of the System Console Software For details on the re establishment of the System Control LAN see Restoration procedure of system console in the Appendix B Troubleshooting in the System Console Software User s Guide 8 Restore the monitor log information automatically stored in the partition periodically created by the Machine administration program by using the Machine Adminis...

Страница 111: ...e the OBP environment variable To use as the check command ok printenv configuration policy Indicates when unit is component basis configuration policy component Indicates when unit is System Board basis configuration policy board Indicates when unit is set to stop boot up process without degradation configuration policy system Table A 1 The Values of configuration policy and Degraded Unit Values ...

Страница 112: ...s set other components can wait for the peripheral device being enabled during the boot up process and the initialize process can proceed normally Unit of boot wait time setting is second Default is zero To check or set a value enter the following command at the OBP ok prompt l Check command ok printenv boot wait time l When set value is zero boot wait time 0 l Setting command l To set waiting tim...

Страница 113: ...le path set as described below cXsY X the cabinet number Y the System Board number Use one of the following values to set the cabinet number 0 The cabinet having the panel the Base cabinet 1 The cabinet not having the panel the System Expansion cabinet The following variables can be set none c0s0 c0s1 c0s7 c1s0 c1s7 The default value is none If none is set tty conspath sets the System Board with t...

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Страница 115: ...set at the factory before delivery To add partitions due to the modification of the operational configuration add as many hostids as there are additional partitions Additional hostids are issued by Fujitsu For the additional hostids contact your sales representatives or a certified service engineer Addition of hostids can be managed using the Machine Administration Menu of the System Console Softw...

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Страница 117: ...le Unit C 1 Overview of Expansion File Unit This section presents the features of the Expansion File Unit l Supports up to 40 MBps UltraSCSI bus 2 ports l Mounting up to 10 disk drive units up to 5 units per UltraSCSI bus port is possible l Redundant hot swappable and configurable Power Supply is mounted l Redundant and configurable cooling fan is mounted l Unit status is indicated by the CHECK LE...

Страница 118: ...een indicator lights 2 CHECK LED Indicates the internal state of the Expansion File Unit When an error occurs in the Expansion File Unit this indicator lights as listed in Table C 1 If the CHECK LED lights record the condition of the LED and contact the certified service engineer Table C 1 CHECK LED Status Contents Remarks Off No Error Blinking Maintenance command response During maintenance work ...

Страница 119: ...ired contact a certified service engineer 2 SCSI connector An Expansion File Unit contains two pairs of SCSI connectors one pair consists of standard and expansion connectors In the standard configuration a SCSI cable must be connected to the standard side SCSI IN connector only Connect the termination resister to the standard side SCSI OUT If a File Unit Expansion Kit is added connect a SCSI cabl...

Страница 120: ...en mounting Expansion File Units and other optional rack mounted units 4 AC main line switch This is the power switch of the AC main line The Expansion File Unit power on and power off activities are linked to the main unit s power control While the main line switch is set to the OFF side Ο power is not supplied to the main unit even the main unit is powered on Normally set the power switch to ON ...

Страница 121: ...re Consideration for adjustment of air condition like air circulation should be given to prevent the internal rack ambient from exceeding the maximum operating ambient temperature of this unit 35 C 95 F l Installation of the file unit in a rack should be such that the amount of air flow required for safe operation of the unit is not compromised Therefore this unit has ventilation openings at front...

Страница 122: ...s warmed up sufficiently Do not install the main unit near a device generating electrical noise such as a photocopier air conditioner or welder Take static electricity prevention measures Note that some carpets generate static electricity easily and can cause the main unit to malfunction When moving the main unit do not pull on the front cover Otherwise the main unit may be damaged C 3 2 Physical ...

Страница 123: ...is removed a drive bay shown in Figure C 4 appears The standard SCSI unit bay number 1 to 5 and the expansion SCSI unit bay number 1 to 5 are connected to the main unit through separate SCSI buses The numbers assigned to SCSI IDs for UltraSCSI disk drive units are the same with the bay numbers from 1 to 5 Figure C 4 Disk Drive Bay Configuration of the Expansion File Unit ...

Страница 124: ...ely add optional redundant Power Supply Unit in the system The Power Supply Unit is hot swappable To perform hot swapping use the tool machine administration in System Console Software Equipment damage Data destruction Be sure to follow the precautions described below when handling a disk drive Otherwise the disk drive may be damaged or cause loss of data l Avoid heavy impact to the unit l Keep th...

Страница 125: ...ventional interruption against the software and to process temporary data saving when an Uninterruptible Power Supply UPS is used as a power control action against commercial AC power supply failure D 2 Definitions of Electrical Specifications Table D 1 lists the input signals Remarks Chattering must be 1ms or less Table D 1 Input Signals Signal name Input Conditions BPS No voltage relay contact C...

Страница 126: ...esistance roundtrip 1 pair 400 Ω km or less l Cable length Up to 10 m 33 ft D 4 Signal Line Configuration This section describes the definitions of signals and electrical specifications D 4 1 Definitions of Signals Figure D 1 shows the signal line configuration in UPS connection Table D 2 lists the definitions of signal lines Figure D 1 Connection with UPS ...

Страница 127: ... is running Equipment Ready 1 3 ON Indicates contacts are closed OFF Indicates contacts are open 1 Use a UPS capable of normal battery power supply operation for at least 10 to 60 seconds after this signal is turned on 2 Use a UPS capable of normal battery power supply output without turning on the ACOFF in an instantaneous commercial AC power failure lasting two or less seconds 3 The OFF signal i...

Страница 128: ...ble has the following specifications l Connector type D SUB9 pin Male install side Female DEU 9PF F0 JAE Electronics Engineering Company made or equivalent l Terminal array Figure D 2 identifies pin signals of the UPS interface cable Figure D 2 Corresponding Terminal Chart of UPS Interface Cable ...

Страница 129: ...C120 E093 04EN 101 D 5 Cable Connector D 6 UPC Connector Figure D 3 shows the location of the UPC connector Figure D 3 UPC Connector ...

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Страница 131: ...package Depending on the pin numbers DIMM is classified into three types such as 72 144 and 168 Disk mirroring With two hard disks drive reading is performed against one disk and writing is performed against both disks When an error occurs and reading from one disk is disabled the other is used for reading Dynamic Reconfiguration DR A function for the partition with multi System Boards to replace ...

Страница 132: ...hes or routers on the motherboard NTP Network Time Protocol A time information protocol that is commonly applied in the Internet Accurate time information is offered taking in line transfer rate and load variation on the route PCI Peripheral Component Interface One of IEEE standard interfaces RAID Redundant Arrays of Inexpensive Disks Configures highly reliable external storage unit by implementin...

Страница 133: ... the business server field mostly This feature is capable of preventing data disappearing in case of disk fault and data security is greatly improved All disk management processes from installation to operation and maintenance can be quickly proceeded on web browser SynfinityFile File system management software By comparing with UNIX standard file system UFS SynfinityFile proceeds high speed file ...

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Страница 135: ...rystal Display LED Light Emitting Diode M MAC Media Access Control MB Mega Bytes N NTP Network Time Protocol NVRAM Nonvolatile Random Access Memory O OBP Open Boot PROM OS Operating System P PCI Peripheral Component Interconnect POST Power On Self Test PROM Programmable Read Only Memory PSU Power Supply Unit R RAID RedundantArraysofInexpensive Disks RAS Reliability Availability Serviceability RCI ...

Страница 136: ...108 C120 E093 04EN Acronyms Abbreviations V VHDCI Very High Density Cable Interconnect W WS Work Station X XB DDC Crossbar DC DC Converter ...

Страница 137: ...onsole Connection Unit Connecting 57 Console path 55 CPU module 28 Cursor switch 36 D Decision switch 36 Definitions Electrical specifications 97 Signals 98 Device configuration 23 Disk drive bay configuration 95 Dual power feed option 32 E Electrical specifications 99 E mail notification 70 Enhancement System Board 27 Environmental specifications 11 Error message displayed on the panel 71 Error m...

Страница 138: ...Message display function 37 Message displayed on the panel 45 Mode switch 36 37 Operation 40 43 POWER LED Green 36 State indication LCD 36 Symbol and command list 41 The power switch 36 Partition Changes of configuration 66 Settings 66 Partition event 42 Partition message 48 PCI card device 58 POWER LED Green 36 Power recovery mode 63 Power Supply Unit 31 Symbol message 49 Power switch 36 Precauti...

Страница 139: ...20 E093 04EN 111 Index System Control Facility 30 System disk drive 5 System Expansion cabinet 5 System Management Console SMC 33 75 System volume 54 67 T Troubleshooting 69 U UPC connector 97 UPS unit 55 ...

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Страница 141: ...00 U41210 J Z816 4 76 Fujitsu Siemens Computers GmbH User Documentation 33094 Paderborn Germany Fax 0 700 372 00001 e mail manuals fujitsu siemens com http manuals fujitsu siemens com Comments Suggestions Corrections Submitted by ...

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Страница 143: ...00 U41210 J Z816 4 76 Fujitsu Siemens Computers GmbH User Documentation 33094 Paderborn Germany Fax 0 700 372 00001 e mail manuals fujitsu siemens com http manuals fujitsu siemens com Comments Suggestions Corrections Submitted by ...

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Страница 145: ...tsu com Copyright Fujitsu Technology Solutions 2009 Hinweise zum vorliegenden Dokument Zum 1 April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu übergegangen Diese neue Tochtergesellschaft von Fujitsu trägt seit dem den Namen Fujitsu Technology Solutions Das vorliegende Dokument aus dem Dokumentenarchiv bezieht sich auf eine bereits vor längerer Zeit freigegebene oder nic...

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