
IP PBXs USER MANUAL
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Now you could apply this time rule to the
Inbound Routes
.
In the above example, there are only business hours and non-business hours for inbound calls. If you want inbound calls during your
holidays to be handled by a holiday IVR, you could setup another IVR dedicated for holidays. And if you want to setup a time rule for
noon-break, you can do it follow the instructions below.
In
Weekdays
section, setup noon-breaks for each weekday.
Then create a new time rule as below.
In
Weekdays
field please select noon-break, and in
Business Hours
field please select a noon-break IVR or some other destination. In
Non-business Hours
field select the main time rule you have configured. And you should select
None
in the
Holidays
field. Then finally
apply the noon-break time rule for inbound route settings.
Содержание PBX-C301
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