
IP PBXs USER MANUAL
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After setting up call queue, you may use internal extensions (non-agent extensions) to call the queue number to verify the queue
settings.
5.3
Time Conditions
Path:
Telephony -> Inbound Control -> Time Conditions
Time conditions in IPPBX allow you to control what happens to inbound calls both during and outside (weekends/holidays) normal
business hours.
Time condition settings include Time Rule, Weekday and Holiday settings.
Time Rule:
Weekdays:
Holidays:
To create a time rule you need first set up weekdays and holidays.
To set up weekdays you may modify the default one or create a new one by clicking on
Add
button.
This example shows the company opens from Monday to Friday. On each weekday, it opens from 9 am to 12 pm, after a 2-hour break
then opens from 2 pm to 6 pm. Any other time duration unspecified will be considered as non-business hours.
In order to exclude holidays from the weekdays, you’ll also have to set up holidays.
Please ensure you add all upcoming holidays to the holiday list.
Now you have all prerequisites to set up a time rule.
Содержание PBX-C301
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