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WARR AN T Y
RESIDENTIAL
Frankford offers 9 oz. marine grade solution dyed acrylic
fabric from several mills, including Sunbrella
®
, Outdura, and
Recasens
®
. All marine grade acrylic fabrics we use carry a
warranty of 10 years from the original date of purchase. All
upholstery grade fabrics we use carry a warranty of 5 years
from the original date of purchase.
The warranty protects against the loss of characteristics,
rot, mildew, and colorfastness typical in normal
atmospheric conditions. The product must be properly
installed, maintained, and under normal use and
environment.
This warranty does not cover damage caused by contact
with foreign objects, abuse, negligence, vandalism, burns
of any kind, improper cleaning techniques, normal wear,
perforations, weather soiling, environmental pollution
stains, natural disasters, or acts of nature. Damage caused
by the storage method or location used by clients is not
covered.
DISCLAIMER:
When opening and closing the umbrella, the
user must be sure all fabric is pulled away from the ribs
to prevent unnecessary rubbing of the fabric against the
frame or hardware. This could result in premature wearing
or holes in the fabric. Damage of this nature is not covered
under warranty.
The warranty, if applicable, does not cover labor, frames,
systems, and installation supplied by the dealer or reseller.
Replacement fabric canopy is covered for the time
remaining in the original warranty and does not activate a
new 10-year, or 5-year warranty.
10YR WARRANTY
Frankford warrants the crank mechanisms for a period of
5 years from the original date of purchase. This warranty
includes manufacturer defects of crank handles, crank
axles, crank spool, steel cable and para-cord.
Frankford warrants the frame structure for a period of 5
years from the original date of purchase. This warranty
includes manufacturer defects to the notch, runner, mast
and skeletal structure. This warranty does not include
damages sustained to these umbrellas while in any degree
of tilt or improper installation.
5YR WARRANTY
Frankford warrants all powder coat and anodized finishes
for aluminum masts a period of 3 years from the original
date of purchase. This warranty includes chipping, peeling,
flaking, bubbling, and fading of the powder coat and
anodized finishes on the aluminum masts only.
3YR FINISH WARRANTY
Frankford warrants all UMBRELLA BASES for a period of
one (1) year from the original date of purchase.
DISCLAIMER:
This warranty covers manufacturing defects
only. It does not cover breakage due to contact with
foreign objects, chipping of the finishes, crumbling of
concrete, or any damage associated with transporting the
base.
1YR WARRANTY
Rust is a natural part of the aging process for all steel
and iron-based materials, therefore it is not considered a
defect and is not covered under any Frankford Umbrellas’
warranties. Steel bases and mounts are designed to require
minimum maintenance and should be kept clean and well
maintained.
RUST DISCLAIMER
Frankford Umbrellas’ warranties do not cover damage to any
umbrellas or umbrella bases related to extreme weather,
abuse, misuse, or any damage that occurs as a result of
contact with the ground or any other foreign object due to
sudden and severe weather events or other extreme acts of
nature.
Frankford Umbrellas’ warranties are only applicable to
products that are properly secured to Frankford bases or
anchoring systems equal to or greater than recommended
by Frankford. Failure to properly secure Frankford umbrellas
to Frankford bases equal to or greater than recommended
will void all warranties.
If warrantable damage occurs, Frankford will refinish,
replace or repair any item in this category at its own
discretion.
GENERAL DISCLAIMER
WARR AN T Y
COMMERCIAL
Frankford offers 9 oz. marine grade solution dyed acrylic
fabric from several mills, including Sunbrella®, Outdura, and
Recasens®. All marine grade acrylic fabrics we use carry a
warranty of 7 years from the original date of purchase. All
upholstery grade fabrics we use carry a warranty of 5 years
from the original date of purchase.
The warranty protects against the loss of characteristics,
rot, mildew, and colorfastness typical in normal
atmospheric conditions. The product must be properly
installed, maintained, and under normal use and
environment.
This warranty does not cover damage caused by contact
with foreign objects, abuse, negligence, vandalism, burns
of any kind, improper cleaning techniques, normal wear,
perforations, weather soiling, environmental pollution
stains, natural disasters, or acts of nature. Damage caused
by the storage method or location used by clients is not
covered.
DISCLAIMER: When opening and closing the umbrella, the
user must be sure all fabric is pulled away from the ribs
to prevent unnecessary rubbing of the fabric against the
frame or hardware. This could result in premature wearing
or holes in the fabric. Damage of this nature is not covered
under warranty.
The warranty, if applicable, does not cover labor, frames,
systems, and installation supplied by the dealer or reseller.
Replacement fabric canopy is covered for the time
remaining in the original warranty and does not activate a
new 7-year, or 5-year warranty.
7YR WARRANTY
Frankford warrants the crank mechanisms for a period of
3 years from the original date of purchase. This warranty
includes manufacturer defects of crank handles, crank
axles, crank spool, steel cable and para-cord.
Frankford warrants the frame structure for a period of 3
years from the original date of purchase. This warranty
includes manufacturer defects to the notch, runner, mast
and skeletal structure. This warranty does not include
damages sustained to these umbrellas while in any degree
of tilt or improper installation.
3YR WARRANTY
Frankford warrants all powder coat and anodized finishes
for aluminum masts a period of 3 years from the original
date of purchase. This warranty includes chipping, peeling,
flaking, bubbling, and fading of the powder coat and
anodized finishes on the aluminum masts only.
3YR FINISH WARRANTY
Frankford warrants all UMBRELLA BASES for a period of
one (1) year from the original date of purchase.
DISCLAIMER:
This warranty covers manufacturing defects
only. It does not cover breakage due to contact with
foreign objects, chipping of the finishes, crumbling of
concrete, or any damage associated with transporting the
base.
1YR WARRANTY
Rust is a natural part of the aging process for all steel
and iron-based materials, therefore it is not considered a
defect and is not covered under any Frankford Umbrellas’
warranties. Steel bases and mounts are designed to require
minimum maintenance and should be kept clean and well
maintained.
RUST DISCLAIMER
Frankford Umbrellas’ warranties do not cover damage to any
umbrellas or umbrella bases related to extreme weather,
abuse, misuse, or any damage that occurs as a result of
contact with the ground or any other foreign object due to
sudden and severe weather events or other extreme acts of
nature.
Frankford Umbrellas’ warranties are only applicable to
products that are properly secured to Frankford bases or
anchoring systems equal to or greater than recommended
by Frankford. Failure to properly secure Frankford umbrellas
to Frankford bases equal to or greater than recommended
will void all warranties.
If warrantable damage occurs, Frankford will refinish,
replace or repair any item in this category at its own
discretion.
GENERAL DISCLAIMER
