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88
Chapter 5 Trouble Guide
Condition
Cause
Solution
Paper jam occurs.
Paper is not separated well.
Separate the paper well.
Paper is curled.
Correct the paper curl before use.
The folding roller is stained.
Clean with a cloth moistened with alcohol.
The stacker roller is not positioned
correctly.
Re-set the position of the stacker roller.
Static electricity is built up on paper.
• Use a commercially available static
electricity removal spray.
• Separate the paper well.
• Humidify with a humidifier as required.
The clearance between the separator and
suction belt is small.
Turn the separator adjustment knob to large
scales.
The trail edge guide unit is pressed against
the paper strongly.
Set the trail edge guide unit so that it will be
in contact with the paper lightly.
The separating air adjustment knob is not
positioned properly.
Turn the separating air adjustment knob to
large scales.
Separating air volume is too low
Turn up [Separating Air] volume by [5] scales
at a time.
Thick paper is used.
Set the stack height sensor to the first scale
from the bottom.
Paper feed interval is not
stable.
Paper is curled.
Correct the paper curl before use.
Thick paper is used.
Set the stack height sensor to first scale
from the bottom.
The leading edge of
paper does not misalign
too much, but double-
feed occurs.
Paper is sticking and difficult to separate.
Check that the printing ink of the paper has
dried and there is no static electricity, and
then separate the paper well.
Paper out of specifications is used.
Do not use paper outside the specifications.
Paper is not stacked in alignment.
Stack the paper in alignment.
Loaded paper is more than 50 mm/
1.96 inches in height.
Load paper so that it is less than
50 mm/1.96 inches in height.
The separating air adjustment knob is not
positioned correctly.
Turn the separating air adjustment knob to
small scales.
Separating air volume is too large.
Turn down [Separating Air] volume by [5]
scales at a time.
Pickup air volume is too large.
Turn down [Pickup Air] volume by [5] scales
at a time.
The clearance between the separator and
suction belt is too large.
Turn the separator adjustment knob to
small scales.
The stack height sensor is not positioned
correctly.
Set the stack height sensor to the standard
position.
Paper is put on the paper detection sensor. Stack paper again on the paper feed tray.