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Chapter 5 Trouble Guide
Chapter 5 Trouble Guide
1. Error Code
Check the error code or error message and solve the problem by following the guide displayed on the screen
or by referring to list below. If the error cannot be solved by the following methods, contact your dealer.
Depending on the content of the error, the
key might not be displayed.
If the
key is displayed, check the guide content and touch the
key to clear the error.
If the
key is not displayed, follow the guide to clear the error.
1-1. Warning error
Error code and error messages
Guide
Error Code
Cause
Solution
U1000
The top cover is open.
Close the top cover.
U1500
The folding plate 1 is not attached.
Attach the folding plate 1 correctly.
U1501
The folding plate 2 is not attached.
Attach the folding plate 2 correctly.
U1550
A foreign object was detected under
the paper feed tray.
Check if there is a foreign object under the paper feed tray.
U1602
The
key is pressed in a state where
test paper feeding is not performed
when the optical sensor is set for
double-feed detection.
Perform a test feed or change the setting of double-feed
detection.
U2005
The direction of paper stacked on the
paper feed tray is incorrect.
Load paper in the correct direction.
Check if the paper size setting is correct.
Touch the
key to clear the error.
U2006
Paper is not detected when the paper
feed tray is going up.
Align the paper.
Back and forth of paper stacked on the
paper feed tray is not in alignment.
Align the paper.
The volume of the paper separating air
is small for the paper size.
Increase the setting value by five at a time.
U3006
The setting for the small size paper is
not correct.
Touch the
key to clear the error, then make settings for
the small size paper.
