Troubleshooting
The color of the smart key illumination helps in identifying the problem:
A
white blinking
illumination of the docking light indicates an inconsistency in the stored lift
position data. A new alignment must be initiated manually. (see chapter manual alignment)
A
white/blue
or
green/blue blinking
illumination indicates that the system is not setup correctly.
Contact your dealer or start a new system setup with the foldaway app.
A
blue continuous
illumination indicates a current trip condition (overload, obstacle), a system
fault (over temperature in the drive power stages, lack or invalid position sensor data, broken drive
cable) or an active or incomplete alignment routine.
If alignment is in progress - wait for completion.
If alignment was stopped - start again manually.
Remove all obstacles and/or allow the system to cool down and command the drives in the
opposite direction of the last utilization. If the failure is consistent consult your customer service.
A
red continuous
illumination indicates a failure in the safety relay. Please consult an authorized
customer service. Close the spa cover manually. (see also chapter cover quick release)
A
red blinking
illumination indicates a failure in the automatic power stage utilization.
Detach the controller from the main supply and wait for 15 seconds. Re-establish power and try lift
utilization. If the failure persists consult your local dealer. Close the spa cover manually. (see also
chapter cover quick release)
On board diagnose system (status LED on pcb)
In addition to the diagnose routine in the foldaway app the qualified technician has a hardware
diagnose system implemented in the foldaway controller circuit board:
If the smart key panel illuminates continuous blue, the on-board diagnose system allows a more
detailed identification of the occurred fault:
15
# flashes
meaning
1
automatic routine active
2
current trip
3
no pulses
4
pulse deviation
5
over temperature
6
controller not setup
7
parameter fault
continuous
firmware fault