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Editing a User
To edit a user, locate the desired user in the list at the bottom. Click on the edit link.
The add form will then be filled out with the user’s current information. Make the
necessary changes and click on Commit. A summary screen similar to that in figure
13.3 will appear so that the changes may be confirmed.
Suspending One or More Users / Enabling suspended users
To suspend a user, locate the desired use in the list at the bottom. Click on the suspend
link for that user. Confirm that you really desire to suspend the user. A message will
appear confirming that the user has been suspended.
To suspend multiple users, click
on the Mass Suspend link at
the top of the screen. A screen
similar to that in figure 13.4 will
appear. Enter the users to
suspend one username per line
as shown in the figure 13.4
example. A note may also be
entered here as these users
will be suspended in the Auth
DHCP Actions -> Suspend
User area. This note will be
applied there and will be shown
to the user on the Captive
Portal screen. Contact our
Billing office at <phone #>, for
example, would be an
appropriate note. Click the
Commit button.
Two return messages will be displayed. The first refers to the suspending the user in
Auth DHCP Actions -> Suspend User. This suspension may fail for one or more users if
they have not registered a device, or are already suspended there. The second
message refers to suspending the users in Built-in Authentication: User Maintenance.
Unless one of the users entered here is already suspended, or not found, this should
succeed. To return to normal user maintenance, click the User Maintenance link at the
top of the screen.
To enable a user, locate the user in the list. Click on the Unsuspend link. Click OK on
the resulting confirmation dialogue box.
Chapter 13: User Based Tasks for Customer Service
99
DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved
Figure 13.4
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