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126364-01A

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

POSSIBLE CAUSE

1. Missing or weak batteries at

power supply box or remote. Con

trol module may beep 10 times or

may not beep at all. LCD display

may show "BATTERY ERROR".

2. Unplugged power supply (battery)

box

3. Touch pad not plugged in to mod-

ule or plugged in incorrectly

4. Control valve wiring harness not

plugged in or not in proper position

5. Remote not communicating with

control module

REMEDY

1. Check batteries and replace if

needed. (Batteries in the power

supply box can be tested with a

multimeter at the two connections

at the back of the battery housing

where the red and black wires are

connected. Set the multimeter to

DC voltage, initiate the ignition

sequence, and observe the volt

age while the system is lighting

(under load). The system will not

function under 3.8 volts and bat-

teries should be replaced if the

voltage is under 4.0 volts.)

2. Plug power supply box to module

see page 16.

3. Plug touch pad in module see

page 16, figure 19. Check to see

it is positioned as shown.

4. Check to see that the control valve

wiring harness' blue connector is

plugged in to the module. Check

to see that it is aligned with the

mating pins. If any pins are visible,

then the connector is not in the

correct position. If this is the case,

disconnect, align, and reconnect

to the module.

5. Check the display on the remote

for signal bars. If the display is

blank, press any button one time

to activate the display. Watch

the display for 30 seconds and

observe if the signal bars are

shown. (The remote communi

cates with the module periodically.

It doesn't communicate with the

module continuously to conserve

battery power.) If the remote is

communicating with the module,

signal bars will be displayed tem

porarily. If they are not displayed

any, verify the batteries are new

and installed correctly. If the signal

bars still do not display, follow the

Re-Pairing instructions on page

17.

OBSERVED PROBLEM

Either the remote or touch pad but-

tons are pressed to start the burner

ignition sequence and there is no

function or response.

Содержание FSF32NEWS

Страница 1: ...allyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference FSF32NEWS FSF32PEWS FSF36NERS FSF36PERS ELECTRONIC IGNITIO...

Страница 2: ...ses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven tilation section on page 6 of this manual This appliance may be in stalled in an aftermarket permanently located manufactured mobile home where not prohib ited by local codes This appliance is only for use with the type of gas indicated o...

Страница 3: ...er flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burner patterns can cause sooting Due to high temperatures the appliance should be located out oftrafficandawayfromfurniture and draperies SAFETY Continued Do not place clothing or other flammable material on or near the appliance Never place any objects on the heater Fireplace front and screen be comeveryhot...

Страница 4: ...ure 1 Log Base Assembly Depletion Sensing ODS safety shutoff system The ODS shuts down the fire place if enough fresh air is not available See Air for Combustion and Ventilation page 6 If fireplace keeps shutting off see Troubleshooting page 33 10 Do not run fireplace where flammable liquids or vapors are used or stored under dusty conditions 11 Do not use this fireplace to cook food or burn paper...

Страница 5: ...f the heater front Lift the heater off the bottom tray 2 Locate two screws above top corners of the fireplace screen Remove and discard these screws Push the bottom corners of the screen in and release The screen will pop out at the bottom Grasp the bottom of the screen lift the screen up and pull out to remove 3 Remove protective packaging applied to logs log base assembly and fireplace 4 Remove ...

Страница 6: ...nstall fireplace plus any adjoining rooms with door less passageways or ventilation grills between the rooms 1 Determine the volume of the space length x width x height Length x Width x Height __________cu ft volume of space AIR FOR COMBUSTION AND VENTILATION WARNING This heater shall not be installed in a room or space unless the required vol ume of indoor combustion air is provided by the method...

Страница 7: ...additional fresh air Your options are as follows A Rework worksheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining room or add ventilation grills between rooms See Ventilation Air From Inside Building B Vent room directly to the outdoors See Ventilation Air From Outdoors page 8 C Install a lower Btu Hr fireplace if lower Btu Hr size m...

Страница 8: ...ir Inlet Air Inlet Air Ventilated Crawl Space To Crawl Space To Attic Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two perma nent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces Follow the Nation...

Страница 9: ... receptacle included with the fireplace is to be used it must be wired to a 120 volt supply by a certified electrician OPTIONAL PANELS Each fireplace is shipped with louvered panels installed Smooth panels are also shipped with this fireplace and may be used if desired They allow for a different appearance The smooth panels may be covered with noncom bustible materials such as ceramic tile or rock...

Страница 10: ...y page 14 9 Route blower electrical cord through ac cess holes in either side of fireplace CONVENTIONAL FIREPLACE INSTALLATION Conventional installation of this fireplace involves installing fireplace along with the corner face or cabinet mantel with hearth base accessories against a wall in your home Follow the instructions in this section to install the fireplace in this manner 1 Assemble cabine...

Страница 11: ... INSTALLATION Continued Figure 12 Inserting Fireplace Into Cabinet Mantel BUILT IN FIREPLACE INSTALLATION Built in installation of this fireplace involves installing fireplace into a framed in enclosure This makes the front of fireplace flush with wall If installing a mantel above the fireplace you must follow the clearances shown in Figure 16 page 12 Follow the instructions below to install the f...

Страница 12: ...ARNING Do not allow any combustiblematerialstooverlap the firebox front facing IMPORTANT Noncombustible materials such as brick tile etc may overlap the front facing but should never cover any necessary open ings like louvered slots or screen assembly WARNING Do not allow noncombustible materials to cover any necessary openings like louvered slots WARNING Useonlynoncom bustiblemortaroradhesiveswhe...

Страница 13: ... rain or sleet CAUTION Use only new black iron or steel pipe Inter nally tinned copper tubing may be used in certain areas Check your local codes Use pipe of 1 2 diameter or greater to allow proper gas volume to fireplace If pipe is too small undue loss of volume will occur Mantel Clearances for Built In Installation If placing mantel above built in fireplace you must meet minimum clearance betwee...

Страница 14: ...talled or is installed wrong fireplace may not run properly INSTALLATION Continued Figure 17 External Regulator on Propane LP Supply Tank with Vent Pointing Down External Regulator Propane LP Supply Tank Vent Pointing Down CONNECTING FIREPLACE TO GAS SUPPLY Installation Items Needed 5 16 hex socket wrench or nut driver Phillips screwdriver sealant resistant to propane LP gas not provided 1 Remove ...

Страница 15: ...A flexible gas line is provided to allow accessibility fromthefireplace seeFigure20 The flexible gas supply line con nection to the equipment shutoff valve should be accessible CHECKING GAS CONNECTIONS WARNING Testallgaspiping and connections internal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Never use an open flame to check for a leak Applyanon...

Страница 16: ...ion fluid to all joints Bubbles forming show a leak 4 Correct all leaks at once INSTALLATION Continued Figure 21 Equipment Shutoff Valve Figure 23 Checking Gas Joints for Propane LP Gas Propane LP Supply Tank Figure 22 Checking Gas Joints for Natural Gas Gas Control Valve Equipment Shutoff Valve Equipment Shutoff Valve Gas Meter Gas Control Valve Open Closed Equipment Shutoff Valve PRESSURE TESTIN...

Страница 17: ...ION Locate the touch pad wire harness and the touch pad control see Figure 25 They are shipped from the factory in the clear plastic bag with your owner s manual Connect the black plastic connectors together as shown in Figure 26 Connect the remaining end with the white plastic connector to the control module in the socket marked TOUCH LED see Figure 27 NOTE The touch pad includes a red LED displa...

Страница 18: ...ng Gap Temp Fri 22 04 Pairing SELECT Button Configuration Select Back Off No Yes 0 5 C Thermostat Programming Gap Temp Fri 22 04 Pairing Configuration Change Back Yes Yes 0 5 C Thermostat Programming Gap Temp Fri 21 47 Off Pairing IMPORTANT Be prepared to press the S1 button as noted in the beginning of this sec tion After the next step you have only 20 seconds to push press and release the S1 but...

Страница 19: ...he Pairing will become Off see Figure 33 The re pairing is over To return to the main screen press the Back button until you get to the main screen The main screen is shown in Figure 28 page 18 INSTALLING LOGS WARNING Failuretoposition thepartsinaccordancewiththese diagrams or failure to use only parts specifically approved with thisheatermayresultinproperty damage or personal injury CAUTION Do no...

Страница 20: ... base assembly make sure the flame from the ember pan does not touch the ember bed log Figure 38 Installing Left Middle Log Figure 37 Installing Right Ember Bed Log FSF36 Right Ember Bed Log Left Middle Log Hole Underneath Grate Prong 5 The left middle log has a groove on the bottom to sit on the chassis and has to sit on the tab on the back of the left front log as shown in Figure 38 6 The right ...

Страница 21: ...ddle log and the left front log see Figure 43 Make sure to match the projection on the bottom of the crossover log with the recess area in the right middle log and the left front log 11 Place the top rear log onto the rear log as shown The rear log has a projection that will fit into the recess area on the bottom of the top rear log see Figure 44 Figure 44 Installing Top Rear Log Top Rear Log Rear...

Страница 22: ...left 2 in the center and 3 on the right These num bers are embossed on the back of each piece for identification purposes Please note that FSF32 series burner systems do not include ember chunks 2 Two ember materials are supplied with this log set Platinum Bright Embers give a bright glow appearing as hot coals Should embers need replacing see Parts page 40 Platinum Bright Ember placement Add embe...

Страница 23: ...ing Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department C Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water LIGHTING...

Страница 24: ... bleed from the system CAUTION Do not try to ad just heating levels by using the equipment shutoff valve REMOTE CONTROL OPERATION The remote control contains 1 LCD display 2 Four buttons OFF button Left button Middle button Right button 3 Battery Case on the Back Batteries Back Side Left Button Middle Button OFF Button Right Button LCD Screen Figure 49 Remote Control LCD DISPLAY The LCD screen sho...

Страница 25: ... Note The bottom row of the screen is indicating buttons functionality In this case LEFT button decreases the flame level MIDDLE buttonincreasestheflamelevel RIGHT Back button goes back to the previous screen see Figure 51 And then Figure 52 Menu System SWITCHING ON IMPORTANT When lighting the pilot and burner for the first time air will be present in the system that must be purged The lighting se...

Страница 26: ... If Auto is pressed in the initial screen 25ºC 77ºF appears as the desired temperature in the selected setting In the bottom row and appear indicating that we can change the desired temperature value by just pressing the left or middle button In auto mode the appli ance heats until this temperature is reached Pressing Back right button returns to the initial screen The Auto mode feature is optiona...

Страница 27: ...t button to change Pro gramming from No to Yes see Figure 57 To return to the main screen press the Back button until you get to the main screen The main screen is shown in Figure 58 The PRO GRAM MODE is now enabled Figure 59 Setting Control Mode Figure 58 Main screen Fri 21 40 Lock Menu On OFF F 71 u Configuration Change Back Off Yes 0 5 C Thermostat Programming Gap Temp Fri 23 33 Pairing Yes The...

Страница 28: ... child lock To unlock the remote press the Unlock button and OK To lock the remote in the main screen press Menu go to the Lock option press Select and then Change The remote will immedi ately go into locked mode ON OFF LED Display ON OFF Button UP Button DOWN Button Figure 61 Touch Pad Control Automatic lock can be selected This means that if no button is pressed for while the remote automaticall...

Страница 29: ...G This fireplace has a three prong grounded electri cal plug This plug helps protect you against electrical shock Only connect plug to a properly grounded three prong recep tacle Do not cut or remove the grounding prong from this plug Access the blower control knob by pushing in on the bottom corners of the fireplace screen grasp the bottom of the screen and pull out and up to remove the screen Th...

Страница 30: ...on monoxide Follow instructions below Yellow flame on rear burner is normal NOTICE Do not mistake orange flames with yellow tipping Dirt or other fine particles are burned by fireplace causing brief patches of orange flame Figure 65 shows the correct burner flame The front ember burner should have a small blue flame When the ember material is ap plied the embers will glow red and the flame may hav...

Страница 31: ...Keep these holes clear of dust dirt lint and pet hair Clean these air in let holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualified service person We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt To clean these par...

Страница 32: ...le 20 000 25 000 Btu Hr Type Gas Propane LP Ignition Electronic Manifold Pressure 8 W C Inlet Gas Pressure in of water Max 14 W C Min 11 W C For purpose of input adjustment FSF36NERS Rating Variable 22 000 33 000 Btu Hr Type Gas Natural Ignition Electronic Manifold Pressure 4 5 W C Inlet Gas Pressure in of water Max 10 5 W C Min 5 W C FSF36PERS Rating Variable 22 000 33 000 Btu Hr Type Gas Propane...

Страница 33: ...e system will not function under 3 8 volts and bat teries should be replaced if the voltage is under 4 0 volts 2 Plug power supply box to module see page 16 3 Plug touch pad in module see page 16 figure 19 Check to see it is positioned as shown 4 Check to see that the control valve wiring harness blue connector is plugged in to the module Check to see that it is aligned with the mating pins If any...

Страница 34: ...by any metal or tubing Keep ignitor cable dry 9 Replace wire harness including ignitor cable 10 Replace ods pilot assembly 11 Replace ods pilot assembly 12 Replace control module 13 Ground cable from control valve wiring harness is not ground ing properly Reposition spade terminal so that it makes contact with burner chassis metal or valve body 14 Change batteries in remote Check reception of sign...

Страница 35: ...uld be hand tight plus 1 4 to 1 2 turn You should not be able to loosen the thermocouple at the control valve with your hand Check the thermocouple terminal connection at the control module If it is loose remove it with needle nose pliers using the pliers slightly close the terminal s opening and reinstall on to the control module 4 While the pilot is sparking check for gas flow at the ods pilot I...

Страница 36: ...rt in touch pad wiring BUT TON ERROR is shown in remote display 1 Batteries are weak LOW BAT TERY is shown in remote display 1 Fully open equipment shutoff valve 2 Check batteries and replace if needed Batteries in the power supply box can be tested with a multimeter at the two connections at the back of the battery housing where the red and black wires are connected Set the multimeter to DC volta...

Страница 37: ...Y temperature setting in the remote has shut the burner system off 1 More than one burner system is present and operating on the same frequency 1 Replace control module 1 Follow Re Pairing instructions on page 17 to re pair remote to control module 2 Replace control module 1 Either the remote is too far from the burner system or the remote needs new batteries The remote should work within 20 feet ...

Страница 38: ...an burner see Cleaning and Maintenance page 31 or replace burner orifice 2 Replace damaged burner 3 Replace gas regulator 1 Checkburner s fordirtanddebris If found cleanburner s seeCleaning and Maintenance page 31 2 Replace gas regulator 1 Problem will stop after a few hours of operation 1 Set the unit to LO by using the remote and let warm up for a minute 2 Operate burners until air is re moved f...

Страница 39: ...ed 1 Gas leak See Warning state ment at top of page 2 Control valve or gas control defec tive 1 Foreign matter between control valve and burner 2 Gas leak See Warning state ment at top of page 1 Optional Hand held remote con trol is too close to heater REMEDY 1 Open window to ventilate room Stop using odor causing products while heater is running 2 Refill supply tank propane LP only 3 Locate and c...

Страница 40: ...126364 01A 40 PARTS LOG BASE ASSEMBLY MODELS FSF32NEWS FSF32PEWS FSF36NERS AND FSF36PERS See page 42 for part numbers 15 21 14 12 22 29 30 11 7 3 5 6 25 26 8 17 16 23 19 19 33 32 27 1 31 4 18 10 20 34 35 2 24 9 9 13 36 28 ...

Страница 41: ... Middle 1 9 099056 45 Orifice 0 028 0 711MM Pan 1 099056 46 Orifice 0 052 1 321MM Pan 1 099056 48 Orifice 0 038 0 965MM Pan 1 111819 10 Orifice Elbow P53 95 110 Pan 1 10 124933 01 Orifice Holder 90 Degree Elbow 1 11 104508 01 Fitting Brass 1 12 107634 01SA Plate NG Conversion 1 13 112465 01 Burner 18 Ramp Front 1 112465 02 Burner 24 30 Ramp Front 1 14 112466 01 Burner 18 Ramp Rear 1 112466 02 Burn...

Страница 42: ...1 Control Solid State 1 36 126085 01 Thermodisc Bracket Assembly 1 PARTS AVAILABLE NOT SHOWN 125882 01 Pad Manual Control Touch 1 125882 02 Harness Touch Pad Wire 1 101398 01 Harness Wire 1 103646 01 Wire Harness 1 098219 36 Cord Power Supply 1 103284 03 Wire Harness 1 100563 01 Plate Warning 1 125070 01 Kit Platinum Embers 1 125071 01 Kit Rockwool Ember 1 125776 01 Supply Battery Power 1 125775 0...

Страница 43: ...re Smooth 2 2 108423 02 Panel Face Top 32 Stamped 2 106684 01 Panel Closure Top Louvered 36 2 3 110037 01 Electrical Duct Assembly 1 4 20280 Spacer Top 4 5 21171 Cover Gas Conduit Plate 5 6 126366 01 ASM 32 Fireplace System Screen 1 126366 02 ASM 36 Fireplace System Screen 1 7 125519 01 Magnet Door Latch 2 8 126375 01 Hood 32 Fireplace System 1 126375 02 Hood 36 Fireplace System 1 9 119943 01 Blow...

Страница 44: ...51 06 125852 06 Log Left Middle 1 7 125851 07 125852 07 Log Right Middle 1 8 125851 08 125852 08 Log Rear Middle 1 9 125851 09 125852 09 Log Rear 1 10 125851 10 125851 10 Log Left Top 1 11 125851 11 125852 11 Log Middle Crossover 1 12 125851 12 125852 12 Log Top Rear 1 13 125851 13 125851 13 Log Switch 1 PARTS This list contains replaceable parts used in your heater When ordering parts follow the ...

Страница 45: ...Wall Mantel Oak Stain Classic C32CO 32 Corner Mantel Oak Stain Classic W32DO 32 Wall Mantel Oak Stain Dentil W32GO 32 Wall Mantel Oak Stain Georgian C32GO 32 Corner Mantel Oak Stain Georgian REPLACEMENT PARTS Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Contact authorized dealers of this product If they can t supply original re...

Страница 46: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________...

Страница 47: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________...

Страница 48: ...and orFMIPRODUCTS LLC whowillprovideoriginalfactoryreplacementparts Failuretouseoriginalfactoryreplacementpartsvoidsthiswarranty Travel handling transportation diagnostic material laborandincidentalcostsassociatedwithwarrantyrepairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner Excluded from this warranty are products or ...

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