Troubleshooting / Repair Parts
5
For parts or assistance, call Flotec Customer Service at
1-800-365-6832
A. Pump fails to operate:
B. Pump fails to empty sump:
C. Pump will not shut off:
Risk of sudden starts. Can result in electrical
shock or pinching of hands or tools.
If power to pump is on
when thermal overload resets, pump may start without
warning. Disconnect power before servicing pump.
1. Check to be sure that power cord is securely plugged into outlet. Disconnect power to
outlet before handling pump or motor.
2. Check to be sure you have electrical power.
3. Check that liquid fluid level is high enough to activate switch or controller.
4. Check to be sure that 3/16" (4.7 mm) vent hole in discharge pipe is not plugged.
5. Check for blockage in pump inlet, impeller, check valve or discharge pipe.
6. Thermal overload may have tripped. Test start pump; if it starts and then stops immediately,
disconnect from power source for 30 minutes to allow motor to cool, then reconnect to
power source. Check for cause of overheating/overloading.
7. Check the float switch operation for maximum possible clearance.
1. Be sure all valves in discharge valve are fully open.
2. Clean out discharge pipe and check valve.
3. Check for blockage in pump inlet or impeller.
4. Pump not sized properly. A higher capacity pump may be required.
5. Check the float switch operation for maximum possible clearance.
1. Check switch or controller automatic floats for proper operation, location and clearance.
See installation instructions for switch/controller.
2. If pump is completely inoperative or continues to malfunction, consult your local
serviceman.
TROUBLESHOOTING