MAN_DZ7_001 Rev 1.1 Flightcell® DZMx Plus Installation Manual
Page 57 of 61
Effective Date: 28 Jun 2021
If the connection is unsuccessful an "Error: VPN connection has failed" message will be
displayed.
Disconnect a VPN Connection
Once connected it is possible to disconnect it at any time. Disconnection would normally be
done once Flightcell support has finished assisting and has given the 'all-clear'. The VPN
connection can be disconnected using the DZMx Plus Control Head or DZMx Connect.
Once the OpenVPN settings are configured and saved, the VPN connection status can be
accessed both from DZMx Connect and from the DZMx Plus Control Head.
Other Menu Options
Reset Connection
This menu option resets and updates the Remote Assistance connection and you will
typically be directed to do this by Flightcell Support.
Enable at Start-up
This menu option forces the DZMx Plus to automatically establish a VPN Remote
Assistance connection on start-up. This feature is useful for long-term monitoring and
diagnosis.
Note
:
An unsuccessful connection can occur when a data connection is
unreliable, or the remote assistance server is unreachable.
